We've been here for 2 weeks now. Customer service is very poor, the English spoken is almost nonexistent, the laundry system is impossible to figure out. All in all it's been a miserable experience.
Also, the internet has been down the past 4 days. "You try tomorrow" I've told.
Another thing - there's no wireless internet. You HAVE to be plugged in. It's extremely inconvenient. You cannot set up your own wireless router - they specifically forbid it, and say that they will charge you damages if you do.
If I had a choice I'd leave in a heartbeat.