This hotel was a complete disappointment. We spent 5 nights at Hotel Terrace, we were ready to leave after the first night and actually considered going to a different hotel in the same town.
The hotel was treated like a playground and the staff had no control. Children were allowed to run up and down stairs and through hallways. The noise did not stop until after midnight and started again in the early hours of the morning. We asked staff multiple times to do something about the noise but nothing changed for the whole 5 nights. The restaurant service and food, were to say the least, disappointing! The rooms are extremely outdated, there is no power point in the bathroom and the t.v was the size of a ipad, We left a large letter to the manager before we left in regards to our stay and have had no reply.
- Official Description (provided by the hotel):
- Hotel Terrace is situated on a south-facing slope in Engelberg and is surrounded by majestic mountains. The hotel is just a short lift ride from the village centre and the bus stop for the free ski shuttle to the cable car station. ... more less
- Reservation Options:
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- Also Known As:
- Terrace Hotel Engelberg
- Hotel Terrace Engelberg