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“great value for Luzern”

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ibis budget Luzern City
Ranked #34 of 68 Hotels in Lucerne
GreenLeadersBronze level
Singapore
Level Contributor
94 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
“great value for Luzern”
Reviewed 21 July 2011

If you are looking for a budget hotel, this is it.
Easy to find and walkable from the station. The room is small but very well designed. It has everything you need and I think it is ecologically very friendly.
The room was very quiet and bed was confortable.

  • Stayed July 2011, travelled as a couple
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Helpful?
Thank SingaporeQueue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (94)
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English first
Satellite Beach, Florida
Level Contributor
200 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
Reviewed 20 July 2011

That's it, in a nutshell. Complained 3 times. Guy came up, looked at room, agreed no A/C. said they'd fix it the next day. Not fixed. I asked. They said nothing wrong. I said, yes there is...

Stayed July 2011, travelled solo
Helpful?
2 Thank jonchaley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Lucerne hotels

Sydney, Australia
Level Contributor
51 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 16 July 2011

The hotel was easy enough to find. It is less than 500 metres from the railway station but the roadway takes you on a fairly easy wander to get there. The path to the hotel was made easier when we discovered the path under the road bridge. A map from the tourist people in the Hauptbahnhof and a little assistance from friendly locals also helped.
The reception staff were friendly and helpful. We thought we had adaptors for every power point in the world but Swiss power points are different! The reception staff have the correct adaptors available for a 10 Franc refundable deposit.
The room was very clean and had views to the alps. The room was small and can sleep 3 (a bunk bed is above the double bed) .
The toilet is separate from the shower which has a frosted glass door. We found that the shower door drips water onto the floor as it opens into the room, making the bedroom floor slippery. We used one of our towels to mop the floor - a bath mat would have been useful.
The bed was firm but comfortable. Power points are near the bed for easy access for my sleep apnea machine with the use of the 2 metre extension cord I always carry.
Breakfast buffet cost 11Francs and had a reasonable range of cereals, yogurt, deli meats and cheeses and coffee and tea and juices and fruits.
There is no laundry for guest use but there is a dry cleaner/laundry nearby. No tea making facilites in room but the reception staff can supply hot water for tea and there are a couple of vending machines in the reception area.

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
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Helpful?
1 Thank SydneyRandB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 July 2011

The hotel is in a good location and priced reasonably. The bathroom could have been little bigger. But the worst experience was with this women(name starts with Fa....) who worked at the reception(a white female). There was a kitchen near the reception area and no sign was put up to say the guests are not allowed to enter. The 'no entry' sign was not in place and was hidden. I needed to use the kitchen to wash plates as my parents were getting ready for dinner. And this women could have just politely asked us not to use the kitchen. But she was completely rude and totally unprofessional. She behaved as if I was going to steal the plates and cups from that kitchen. Her behavior is totally unacceptable. I would never stay at Etap again. The hotel is very cheap(cost-wise) compared to other hotels but that doesn't mean the guests need to take nonsense from the hotel staff.

  • Stayed June 2011, travelled with family
    • Value
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    • Service
Helpful?
1 Thank leorulez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 7 July 2011

The room is clean and comfy with aircon. The room is small but enough for the three of us. Nice and friendly staff. Near to tourist attraction. Free parking just outside the hotel. If you looking for a cheap hotel with good quality in Luzern, this hotel should be your choice :)

  • Stayed June 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
2 reviews
Reviewed 30 June 2011

ETAP is close to Luzern station...around 8-10 min walk or 5 min by Bus (Bus number 4).
we stayed for 2 nights and had a pleasant sleep.
Rooms are bit small but OK for sleeping.
Only problem is the bathrooms do not have locks.

Room has chargers which follow Swiss Norm. In case you need to charge your camera batteries, you can take international chargers by paying a deposit of 10 Franks(refundable)

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank shaileshsalunke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about ibis budget Luzern City

Property: ibis budget Luzern City
Address: Kellerstrasse 6, Lucerne 6005, Switzerland (Formerly Etap Hotel Luzern City)
Phone Number:
Region: Switzerland > Canton of Lucerne > Lucerne
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #34 of 68 Hotels in Lucerne
Price Range (Based on Average Rates): ££
Hotel Class:1 star — ibis budget Luzern City 1*
Number of rooms: 128
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