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“Clean, Contemporary, Close to Train Station”

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ibis budget Luzern City
Ranked #39 of 67 Hotels in Lucerne
GreenLeadersBronze level
Reviewed 20 August 2009

Stayed 3 nights. First two nights in room 41, A/C was broken. 2nd night before bedtime we told the attendant and he just told us to change the setting. We were too tired to move rooms, so we didn't bother requesting a new room. 3rd night we requested another room with working A/C and it was much better.

Room 41 is right next to the lobby, separated only by a hallway. We couldn't hear anything the two nights we stayed in that room, a testimony to the construction of the hotel. We also couldn't hear anything on the street.

For night 3, desk attendant actually skipped us to help the customer behind us. We had to insert ourselves in the conversation to force him to deal with us first. We were not looking for a fight, we just wanted a room without waiting for a guy who showed up after us. We're not holding his behavior against the hotel, except lowering the service rating. The rest of the staff was pleasant and professional to us.

Location is good, just a few stops away from the train station on the bus.

Contemporary design. Etap model is one large bed, with a single bunk above. Open bathroom concept, no doorknobs on shower door or toilet room. This Etap felt sleek and contemporary for a budget hotel.

  • Stayed: August 2009, travelled as a couple
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3  Thank tccc12321
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Reviewed 1 week ago via mobile
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Stayed: December 2017, travelled as a couple
Thank sergio R
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Reviewed 1 week ago
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  • Stayed: November 2017, travelled on business
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Thank HubertSardegna
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Reviewed 4 weeks ago
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  • Stayed: November 2017, travelled with friends
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Thank KELLY S
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Manuel F, General Manager at ibis budget Luzern City, responded to this reviewResponded 3 weeks ago

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Reviewed 4 weeks ago via mobile
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Stayed: November 2017, travelled as a couple
Thank HPRORU
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Manuel F, General Manager at ibis budget Luzern City, responded to this reviewResponded 3 weeks ago
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Reviewed 4 weeks ago via mobile
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Stayed: November 2017, travelled as a couple
Thank Poulil
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Manuel F, General Manager at ibis budget Luzern City, responded to this reviewResponded 3 weeks ago

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Reviewed 3 November 2017 via mobile
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Stayed: November 2017, travelled with friends
Thank Alenda75
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Manuel F, General Manager at ibis budget Luzern City, responded to this reviewResponded 3 weeks ago

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Additional Information about ibis budget Luzern City

Address: Kellerstrasse 6, Lucerne 6005, Switzerland (Formerly Etap Hotel Luzern City)
Phone Number:
Region: Switzerland > Canton of Lucerne > Lucerne
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #39 of 67 Hotels in Lucerne
Price Range: £65 - £115 (Based on Average Rates for a Standard Room)
Hotel Class:1 star — ibis budget Luzern City 1*
Number of rooms: 128
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