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“Terrible service, unpolite chef!”
Review of Da Ernesto

Da Ernesto
Ranked #247 of 414 Restaurants in Lucerne
Price range: US$10 - US$45
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Restaurant details
Good for: View
Dining options: After-hours, Outdoor Seating, Reservations
Description: Italianita. La Vita è bella!Wir leben die Herzlichkeit, die Warme und die offene Art des Italieners. We overlook Lucerne`s river Reuss, chapel bridge and Mt. Pilatus!
Reviewed 29 May 2014

We had a terrible experience regarding this restaurant. We (three ladies) went there for having lunch, for sure, it has a nice place, just by lake. They were just setting tables when we approached to the restaurant. Waiter asked us to wait a little bit until setting the table. We said ok and started to wait. After he put tdown ablecloth, we sat down to the table he showed us.. My friend's chair was dirty and she changed with another one. At this very moment, a blonde chabby chef of the restaurant started to shout us that we should not have sat down before they put salt and pepper on the table. We were shocked and we told him that he can not behave us as he did, we are customers there and he is not serving us for free. Then he said that we can go and he will immediately find another customers instead of us. Of course, we immediately left the restaurant and told him that he should not have been in service restaurant as he was quite rude to us - three ladies! I strongly disrecommend this restaurant! There are really many nice places to eat in Luzern, which waiters or chefs are quite respectful and helpful..

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6  Thank BurcuMT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (386)
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148 - 152 of 386 reviews

Reviewed 29 May 2014

Terrible Italian restaurant .. really not tasty dishes .. taste burnt cardboard pizza . Salad "big" hardly serve vegetables .. price very expensive .. not worth .. not tasty .. not satisfying.. no nothing.

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3  Thank delfina46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2014

Service was slow, but they were busy. I had the asparagus gnocchi for $24.50 cf. Not terrible price for the middle of a tourist city here. It was good.

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Thank intrepid411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2014

This restaurant had decent food with reasonable prices, for Switzerland at least, but we were really impressed by the service. It was packed when we arrived and our waiter was rather flusterred. However, he took our order and Icouldn't believe how fast our food arrived. I thought there would be much more of a wait. It is a good idea if you want to eat outside late to get there well before 21:00. They will stop seating you outside around 20:30 so get there early as eating by the river is a treat at night.

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Thank Ed M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2014

Maitre Dee was very gruff and surly to our group of nine adults. He wouldn't let a person order only a salad. He literally threw the placemats on the table. He was indignant when one couple wanted to share a pizza and insisted everyone had to order a separate pizza. After another negative remark from him, the entire group walked out. We spent 3 weeks traveling all over Europe and he gets the award for our one and only nasty waiter. I didn't get his name, but he was a large man with an unfriendly attitude.

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1  Thank butterflyman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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