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“Better than expected!” 4 of 5 bubbles
Review of GourmIndia

GourmIndia
Ranked #12 of 391 Restaurants in Lucerne
Certificate of Excellence
Price range: US$10 - US$40
Cuisines: Indian, Asian
More restaurant details
Restaurant details
Good for: Child-friendly, Special Occasion Dining, Kids, Business meetings, Groups, Romantic
Dining options: Lunch, Dinner, After-hours, Highchairs Available, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff, Wheelchair Accessible
Description: Located close to the famous Gutsch castle and Utoring apartments, Restaurant GourmIndia Luzern provides an authentic Indian experience. Using a blend of traditional Indian spices, our chefs from India create true Village style Indian cuisine. Our hearty portions and friendly service mean everyone eats like a King. We specialize in classic regional dishes such as Goan prawn curry and Tandoori chicken served on a sizzling platter. These are accompanied by aromatic basmati rice or freshly prepared Naan bread baked in a traditional Indian tandoor (clay oven). Sip on a refreshing mango lassi to cool down while enjoying the blend of Indian spices The Kings menu is highly recommended for those who wish to try a variety of our favourite dishes and enjoy it to your heart's content. Book in advance for Kings menu and enjoy a complimentary hot masala Chai. We look forward in giving you a taste of Authentic Indian food.
Zurich, Switzerland
Level Contributor
52 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
“Better than expected!”
4 of 5 bubbles Reviewed 4 June 2014

The restaurant is nicely decorated, with a group of friendly crew. I seldom have Indian food because I cannot take the very strong spices. But then the food here surprised me! Perhaps they have adjusted the recipe according to the Europeans, and they are really good. The spices mixture was very well-balanced! Good value, good food, friendly service! Will visit again when I am in Luzern.

  • Visited March 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
2 Thank Gabizrh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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330 reviews from our community

Visitor rating
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    11
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    9
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
Level Contributor
24 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“Good indian food-”
4 of 5 bubbles Reviewed 2 June 2014 via mobile

Hai guys in gourm India are professional- good service and also fast- nice Indian food-value for money-i recommend everyone to try this hotel for Indian food

Helpful?
2 Thank aruppukottaimurugan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frankfurt, Germany
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Great srevice and food”
5 of 5 bubbles Reviewed 27 April 2014

Have eaten there several times and each time both food and service was great. Last time we brought my mother who cannot eat too spicy food. The manager took a lot of time and helped her find something suitable for her taste.
He also exchanged a glas of perfectly good wine at not extra cost, just because we did not like it.
Best Indian by far in Lucerne.

  • Visited April 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
5 Thank Eurotraveller74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pune, Maharashtra, India
Level Contributor
10 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Bad food. Wrong ranking.”
1 of 5 bubbles Reviewed 16 April 2014

We were in Lucerne in April 2014 and visited GourmIndia since we wanted eat Indian cuisine. Being on the main road, the restaurant is easily accessible. They've made it look Indian. The service was good. But, there's tremendous room for improvement. Apart from the good, the following was bad:
1. They served me Beer at room temperature. On complaining, hesitatingly, they agreed to change it. Ultimately I had butter milk as there was some issue with their machine.
2. The Paneer Tikka was really bad. Lots of colour used. I am allergic to food colours.
3. Indian restaurants usually serve pickles and onions along with Kebabs and Tikkas. We asked them for sliced onions and they gave it when our meal was nearing its end. And later on we came to know that they've charged us for the onions, which we didn't even eat.
4. The restaurant owner or manager was going from table to table for feedback and when we gave our feedback about the bad food, he started giving explanations and not acknowledging that there's a problem with it.

When the beer was returned, we could hear several waiters discussing it loudly. There was a chaos in their kitchen which could be heard right on our table. Overall, a really bad experience. Waste of an evening since we were staying far and had specially visited this restaurant because it ranked higher on Trip Advisor. I don't know how it is ranked so high.

  • Visited April 2014
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Food
Helpful?
4 Thank Mouneet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gourmindia, Manager at GourmIndia, responded to this review, 21 April 2014
Dear Sir

Greetings from GourmIndia !!!

Thanks a lot for visiting our restaurant and especially for your valuable feedback which really helps us to improve our quality and standard.

We have carefully taken all the matter into consideration and we promise to render you better food quality and service during your next visit.

We look forward to see you again.

Thanks & regards

Gurjinder Singh
Restaurant Manager
GourmIndia Luzern
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zug, Svizzera
Level Contributor
13 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Good food but service needs to be improved”
4 of 5 bubbles Reviewed 14 April 2014

We visited Gourmindia for the first time yesterday. Have to say that we did not get the best first impression when we walked in. No-one was that forthcoming in greeting us or welcoming us, despite the restaurant being virtually empty. The gentleman who greeted us just shrugged his shoulders and said "speak in English", when I addressed him in German. Granted, I am an English speaker, but we are in German-speaking Switzerland, so I would expect that you can speak German. I can't imagine that every Swiss guest there wants to speak only English.

The starters were really good as well the main course. Very fresh and tasty! The service was a little bit erratic. The Manager/owner did come over and have a chat and was very warm and friendly, so that was a very nice touch. I would most likely visit again, although I hope that the service will improve on my next visit.

  • Visited April 2014
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
2 Thank Tsana77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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