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“Perfect location”
Review of Hotel Wilden Mann

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Hotel Wilden Mann
Ranked #6 of 66 Hotels in Lucerne
Certificate of Excellence
Reviewed 23 April 2014

This hotel is located very close to the train station. It is less than a ten minute walk from there and only a few minutes from the river and old town. A lovely old hotel with modern upgrades. There are two restaurants on the premises. The staff is friendly and helpful. We had a lovely dinner in the Burgerstrube. A shout out to our favorite waitress, Sabina. She is friendly and engaging and very knowledgeable with food preferences.
We received a welcoming email from Peggy at the front desk and a second email with information on finding the hotel easily from the station. We had a very nice stay.

  • Stayed: April 2014, travelled as a couple
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1  Thank lechat98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andr_s_C188064, Manager at Hotel Wilden Mann, responded to this reviewResponded 30 April 2014

Dear Lechat98

Thank you for staying with us! Thank you as well for your great and detailed review!

Your comments on Sabina and Peggy, about our service & property and the location in the heart of Lucerne are much appreciated.

Look forward accommodating you soon again.

Kind regards, your Wilden Mann Team

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260 - 266 of 551 reviews

Reviewed 21 April 2014

I should complain about the internet - it was good most of the time, but would drop at times. So if you have a business conference online (like I did) you must warn your colleagues at the other end of the line.

Other than that, we had a great time. The front desk was very helpful - buying and booking our tour tickets, sharing information about good sights to see and good restaurants, and especially helpful in getting boring passes printed!

Breakfast staff were also very friendly - bright and cheerful making breakfast a pleasant meal as well. As in many hotels the daily fare didn't vary, but it had a good number of choices and the smoked salmon was good. The two restaurants on the ground floor were also convenient. While we did not go to the French one, the BurgerStube which we went to (separate comments) was reasonable with a very friendly waitress.

It was Holy Week when we visited so the hotel's location was fantastic - 2 minutes; walk to either The Jesuit church or to the Dominican one. And there are a number of good restaurants and bars nearby. For those who are audiophiles, there's a Bang and Olufsen shop close by.

There are once rooms that have view of the courtyard on the left hand side of the hotel (facing the hotel). Get those rooms - they are large and they do have a view.

Room Tip: Get those facing the courtyard if you want to have a view. The other side if you want silence!
See more room tips
  • Stayed: April 2014, travelled with family
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1  Thank GranDia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andr_s_C188064, Manager at Hotel Wilden Mann, responded to this reviewResponded 24 April 2014

Dear GranDia,

Thank you for choosing us for your stay in Lucerne. Thank you very much for your great and very extensive review!

Your comments on our team, service and location are much appreciated.

We do apologize for the little troubles you had with the internet connection. We are already solving this, thank you for advising.

It would be a pleasure accommodating you again and we already look forward to it.

Kind regards, your Wilden Mann Team

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Reviewed 18 April 2014

An old Post House on the route north south of Europe before planes and trains. Lovely rooms, old beams, friendly good food free tea and good coffee.. Very near the railway station and a few yards from the wooden bridge to the old town
Would willingly return

Room Tip: I think all rooms were good but had different aspects
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  • Stayed: April 2014, travelled as a couple
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Thank Peter A D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andr_s_C188064, Manager at Hotel Wilden Mann, responded to this reviewResponded 21 April 2014

Dear Peter

It was our pleasure having you as guest at our Romantik Hotel Wilden Mann. Thank you for choosing us.
We thank you as well for your great review concerning our service, infrastructure and location.
Sharing your experience with us after your stay is much appreciated.
We look forward accommodating you soon again.
Kind regards.

Your Wilden Mann Team

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Reviewed 25 March 2014

My husband and I stayed at the Romantik Wilden Mann in Lucerne for two nights in July 2013 as an extension tour of a Uniworld Boat Cruise. The hotel was about to be celebrating it's 500 year anniversary. It is a beautiful, very well maintained, and historic building.
We did not choose our room as it was booked through Uniworld and not by us directly. We stayed in room 107 and looking afterwards at the rooms on the website I believe our room was outdated compared to others. Although it did have an updated and roomy bathroom. It was very, very hot in Lucerne during our stay and the Wilden Mann is not air conditioned. We did learn, however, that the only air conditioned building in Lucerne is the Stadtkeller restaurant. As a result, our room was very uncomfortable. They did supply us with a fan after it was requested but unfortunately it just blew the hot air around. Consequently, we slept very poorly despite the windows being wide open. We also had to ask for a top sheet to be put on the bed as all that was provided was a duvet! Really?! The room temperature was about 90 degrees!
We did not eat dinner at the hotel as it is very expensive. We chose to eat at one of the outdoor cafe's as the price was a little better and there at least was a breeze. However, we did have the breakfast buffet as it was included in our package. It was good, but not outstanding. And of course, the dining room was uncomfortably hot even first thing in the morning.
The location of this hotel can't be beat. It is steps away from the famous Chapel Bridge spanning the Reuss River, close to the charming Old Square of Lucerne which is a pedestrian area filled with stores and restaurants, close to Lake Lucerne and the pier to take a boat tour, and a ten minute walk to the train station. While in Lucerne we enjoyed a boat tour of the lake and an amazing trip up Mount Pilatus.

Room Tip: Choose your room carefully when booking and don't visit in July!
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  • Stayed: July 2013, travelled as a couple
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2  Thank Serenity250
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andr_s_C188064, Manager at Hotel Wilden Mann, responded to this reviewResponded 31 March 2014

Dear Serenity250,

Thank you very much for your extensive review! It was a great pleasure for us having you as a guest at the Wilden Mann during your stay in Lucerne. Thank you for choosing us!

Your comments on the location are much appreciated. You are right, the location is ideal to explore Lucerne.

Your room 107 is a brand new refurbished room. Its antic furniture has been restored by craftsmen skilled in traditional techniques to emphasize the beauty of the valuable fabrics and embroideries. We are proud of our heritage dating back to 1517 and do our best to let our guests indulge in a bit of history. While we fully understand that our interior may not appeal to everyone we do not agree with your comment “outdated”.

Providing air conditioning in a building dating back to 1517 is a challenge to us. We do apologize for the inconveniences caused by the unusually high temperatures. As you mentioned, we did our best to make of your stay the pleasant one.

Stay with us again next time you come to Lucerne, if possible spring time or autumn and try ones our restaurants, too.

We look forward to accommodating you again soon.

Best regards, your Wilden Mann Team

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Reviewed 9 March 2014

We stayed here for 3 nights in early January at the end of a train journey holiday through the Swiss Alps. We had booked a superior room but were delighted to be upgraded to a junior suite as the hotel was quiet. The room was spacious with a sitting room area and good size bathroom. The most delightful surprise was to see Father Christmas in his sleigh with reindeer on the balcony. He only stayed the one night. The hotel building is a number of 16th century buildings restored and connected and has a good atmosphere. The location is excellent, a short walk from the train station and near to the Kapellbrücke a unique covered wooden footbridge spanning diagonally across the Reuss River and containing a number of interior paintings dating back to the 17th century. We had a comfortable enjoyable stay and ate at the Hotel restaurant on two nights.

Stayed: January 2014, travelled as a couple
1  Thank Lavarcham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andr_s_C188064, Manager at Hotel Wilden Mann, responded to this reviewResponded 10 March 2014

Dear Lavarcham
Thank you for choosing us for your shot stay in January. It was our pleasure having you as guest at the Romantik Hotel Wilden Mann.
We do whatever it takes to make our guests stay as enjoyable as possible. So was the upgrade our small new year present to you!
Your fantastic review is much appreciated. Thank you for sharing your time and experience with us after your stay. It will made other user decision easy.
We already look forward accommodating you soon again.
Best regards.
Your Romantik Hotel Wilden Mann Team

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Reviewed 28 February 2014

A very nice and quiet hotel in 10 minutes walk from the train station, really nice location and service.
The rooms are not brand new, but clean anв cozy. The breakfast is ok and the Restaurant is really great.

Stayed: January 2014, travelled on business
Thank Adele N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andr_s_C188064, Manager at Hotel Wilden Mann, responded to this reviewResponded 3 March 2014

Dear Adele
Thank you very much for your time to reviewing us.
We do appreciate and look forward accommodating you soon again.
Kind regards.
Your Romantik Hotel Wilden Mann Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 February 2014

This is an historic hotel which is located about 5 blocks from the train station. We walked here with our carry on luggage. Our room was very large with a canopy bed and a sitting area. The bathroom was luxurious with marble floors and very spacious. It was hot when we were here and there is no air conditioning so they brought in stand up fans to cool the room off. Our room almost looked like a suite. The staff was very helpful and courteous showing us to our room. They answered any question and were very friendly.
Breakfast was included in our rate and we had a buffet of luncheon meats, croissants, juices, cakes, etc. They have a nice outside terrace that you can sit and eat breakfast. It is in a good location within walking distance to most tourist areas. It is on the expensive side, but everything in Lucerne is expensive, especially restaurants, I found out.

  • Stayed: July 2013, travelled as a couple
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Thank angeleyes27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andr_s_C188064, Manager at Hotel Wilden Mann, responded to this reviewResponded 24 February 2014

Dear Angeleyes
Thank you very much for your great review concerning our service and staff.
Your time is much appreciated. Thank you for sharing your experience with us.
We look forward accommodating you soon again.
Kind regards.
Your Romantik Hotel Wilden Mann Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Wilden Mann

Address: Bahnhofstrasse 30, Lucerne 6003, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
#6 Luxury Hotel in Lucerne
#9 Business Hotel in Lucerne
#13 Romantic Hotel in Lucerne
Price Range: £134 - £244 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Wilden Mann 4*
Number of rooms: 50
Reservation Options:
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Also Known As:
Romantik Hotel Lucerne

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