We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Perfect”
Review of Hotel des Balances

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hotel des Balances
Ranked #5 of 67 Hotels in Lucerne
Certificate of Excellence
Reviewed 29 December 2013

Beautiful Hotel, modern and yet managed to retain its historical charm and romance. Impeccable service by the polite staff and check in was hassle free. The room was beautifully furnished and clean. When we stepped out onto the balcony, the spectacular view just blown us away. Nice breakfast but we were disappointed not able to sit at the terrace due to unfavourable weather condition.

The hotel is well located within Lucerne’s old town and is walking distance to the train station, visitor centre and the Dying Lion Monument.

Thought the rates don’t come cheap, the experience was worth it.

Room Tip: Definitely river view balcony room
See more room tips
  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Tan23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (1,102)
Traveller rating
Traveller type
Time of year
Language
  • More languages

421 - 427 of 1,102 reviews

Reviewed 28 December 2013

This hotel is absolutely gorgeous, the location was central and the service was excellent. The rooms were absolutely stunning... the photos honestly don't do them justice! I definitely recommend it for a stay in Lucerne :)

  • Stayed: January 2013, travelled with friends
    • Value
    • Rooms
    • Cleanliness
    • Service
Thank Camm8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 December 2013

We have stayed here before and we will surely be back. Of course the location is great; but the service is outstanding and the food in the restaurant is superb. The location right on the river and close to many key sites is great. One only needs to keep in mind that the rooms very greatly in size, so one needs to be clear about what one is getting. Also, it can get pretty hot in the rooms in this old setting, if the weather is really warm,.

  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Christer A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 December 2013

We had a beautiful and very comfortable room on the fifth floor overlooking the lake and the Chapel Bridge. We arrived late afternoon in the dark so were greeted with a view to the snow-capped mountains when we opened the curtains in the morning. My wife was very impressed with the hotel toiletries. The hotel is right in the historic district and a 10-15 minute walk to the station depending on your age and how many shops you look into on the way. Ferry and bus connections are a 5 minute walk down a cobbled road. The restaurants, shops and Christmas Markets were just around the corner. The staff arranged for us to have a table overlooking the lake even though it was just before Christmas and the place was very busy. The restaurant food was excellent and not the normal food we had become used to earlier in Switzerland. A perfect two days spent in a beautiful city and in a wonderful hotel.

Room Tip: Top floor corner, we think ours was 511.
See more room tips
  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank PKandKev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 December 2013 via mobile

We stayed one night in Lucerne at Hotel des Balances on Christmas day and couldn't have been happier with our choice. Conveniently located in Lucerne's Old Town, about 5 minutes from the train station. The service was excellent: friendly and attentive. The rooms were clean and seemed to be recently updated. We stayed in room 506, which not only had a view of the river, Jesuit church and water tower, but also had a Juliet balcony with 2 patio chairs and table.The only downside was that the room and bathroom were a bit on the small side, but this was a very minor issue and to be fair, could be the norm for the city. Similar in size to many hotel rooms in NYC or HK. Highly recommend this hotel for your stay in Lucerne.

Stayed: December 2013, travelled as a couple
Thank SBL1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 December 2013

Lovely hotel, great location, beaitiful view, great rooms, bar, sunday brunch...! 5 of 5.
The story of this old house is particularly interesting, an old gem in Luzern. And all only 5 minutes away from the train dtation, museum and KKL.

  • Stayed: December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank chanzoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 December 2013 via mobile

Words truly escapes me ... Stunning service from the Concierge! After check in we were welcomed with a cute welcome basket in the room.

Then about ten minutes later there was another knock at the door with the Hospitality Manager checking of all was to our expectations!

This level of hospitality has apparently not gone out of style ... Yet!

The rooms are recently revamped and truly keeping with the times.

The one and only downside of the services is the WiFi that is offered as reception is a constant problem.

If you are planning a trip to Lucerne .. THIS Hotel is a MUST !

Stayed: December 2013
1  Thank John-Jaques R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Lucerne hotels
0.1 mi away
Hotel des Alpes
Hotel des Alpes
#10 of 67 in Lucerne
1,013 reviews
0.3 mi away
Hotel Schweizerhof Luzern
0.8 mi away
Art Deco Hotel Montana Luzern
Show Prices
Show Prices
Show Prices
0.4 mi away
CASCADA Hotel
CASCADA Hotel
#7 of 67 in Lucerne
948 reviews
0.2 mi away
Renaissance Lucerne Hotel
0.2 mi away
Ameron Hotel Flora Luzern
Show Prices
Show Prices
Show Prices

Been to Hotel des Balances? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel des Balances

Address: Am Weinmarkt | 6004 Luzern, Lucerne 6004, Switzerland
Phone Number:
Region: Switzerland > Canton of Lucerne > Lucerne
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#4 Family Hotel in Lucerne
#5 Business Hotel in Lucerne
#5 Luxury Hotel in Lucerne
#7 Romantic Hotel in Lucerne
Price Range: £135 - £306 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel des Balances 4*
Number of rooms: 56
Official Description (provided by the hotel):
The Hotel Des Balances - a four star superior property – is located in the beautiful heart of Lucerne’s Old Town. The ideal starting point for shopping and sight seeing.It has 56 tastefully renovated rooms and suites with a view of the famous Chapel Bridge, Jesuit Church and Mount Pilatus.Enjoy market fresh creations in our Restaurant Balances with lounge, bar and terrace directly at the river Reuss. 14 Gault Millau points stand for culinary art.Individual premises impressively combine tradition and modern comfort and provide the perfect framework for your unique event.Treat yourself to insBrational moments at the Hotel des Balances. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travel Republic (UK), Agoda, Hotels.com, TripOnline SA, Ebookers, HotelsClick, Cancelon, Evoline ltd, 5viajes2012 S.L. and getaroom.com so you can book your Hotel des Balances reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Des Balances Hotel
Des Balances Lucerne

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing