The hotel was old. Almost a thousands or may be already thousand of year old. The location was nice opposite the river. I booked three room, one is the junior suite which is double the price and one is the normal room. The normal ordinary room sized 5th times smaller than the junior suite, cant imagine if its really 25m2, the room was super small. Apart from that it located in another door just inside the emergency stairs. How sad.
The room was insanely noisy at night. At wont keep quite till 1am. Someone said 10pm, he must be really lucky.
The staffs aint that friendly nor helpful, seeing us like "another chinese" makes me wonder why there are even international students study hospitality in switzerland, when even the 5 star hotel doesnt have any proof they are warm and nice.
No water is given too. It was a nice hotel if you are staying in the suite, but not if you are paying the normal room.
- Official Description (provided by the hotel):
- The Hotel Des Balances - a four star superior property – is located in the beautiful heart of Lucerne’s Old Town. The ideal starting point for shopping and sight seeing.It has 56 tastefully renovated rooms and suites with a view of the famous Chapel Bridge, Jesuit Church and Mount Pilatus.Enjoy market fresh creations in our Restaurant Balances with lounge, bar and terrace directly at the river Reuss. 14 Gault Millau points stand for culinary art.Individual premises impressively combine tradition and modern comfort and provide the perfect framework for your unique event.Treat yourself to insBrational moments at the Hotel des Balances. ... more less
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- Also Known As:
- Des Balances Hotel
- Des Balances Lucerne