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“Wonderful stay!! Worth every cent!”
Review of Hotel des Balances

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Hotel des Balances
Ranked #4 of 66 Hotels in Lucerne
Certificate of Excellence
Reviewed 18 August 2014 via mobile

My sister and I stayed at Des Balances for two nights. We had a wonderful room overlooking the water. The rooms were spotless and the service was 5-star! Wifi was a big must for my sister and I and we were very pleased with the brilliant wifi at the hotel (it is free too).

We opted to have dinner outside of the hotel as well as breakfast. Over the weekends Lucerne has fresh produce markets, which are wonderful for picking up some wonderful snacks for lung and breakfast.

The location was brilliant! Within 5-10min walking distance from the train station and centrally located in the old town. My sister and I felt very safe and comfortable walking around late at night.

Definitely recommend this hotel and I will most definitely be returning!

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank 11Hannah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 13 August 2014 via mobile

Stayed here for three nights over my partners birthday and it really was the best choice we could have made. For the price it was by far the most impressive looking and it certainly did not disappoint. We had a river view room and it is totally worth it, on our stay we witnessed clear mountain views, thunderstorms and lightening coming in, a clear full moon and always a delightful view of the river and the old bridges. The room was spacious and very pleasant. Spotless and cleanly furnished. The bed was two twins together as you often find in continental hotels but it was incredibly comfortable. We had wine delivered for my partners birthday on arrival (the hotel even had a birthday card made up) and we thoroughly enjoyed the balcony setting. The bar/restaurant as well was decorated in modern and elegant ways but was far from pretentious and we enjoyed our drinks/breakfast (not included in the room rate) we had there. Breakfast was as little or as much as you wanted with staff on hand to take orders or a buffet of fish,meats,cheeses and breads. The reception staff were always ready to help with advise, recommendations or to run up a bottle opener! Thanks everyone - you made our stay a treasure.

One thing - there is a switch for the electronic blind in the bathroom - don't only find it on the second day like we did and therefore had probably showered in view of tourists opposite the river!

Stayed: August 2014, travelled as a couple
3  Thank Kat M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2014

The Hotel is wonderfull with an amazing river-view, especially when you have a room with balcony. The rooms are very nice and the service is perfect and the staff is very friendly. We will come back. Thanks to the whole Team!

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank b_caduff2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2014 via mobile

We had a great stay. Only one night however good service and beautiful spot. Be prepared for the church across the river to interrupt your sleep - the bells toll throughout the night. Otherwise, probably no better place to stay in Lucerne...

Stayed: August 2014
1  Thank Nicho P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2014 via mobile

The hotel was old. Almost a thousands or may be already thousand of year old. The location was nice opposite the river. I booked three room, one is the junior suite which is double the price and one is the normal room. The normal ordinary room sized 5th times smaller than the junior suite, cant imagine if its really 25m2, the room was super small. Apart from that it located in another door just inside the emergency stairs. How sad.

The room was insanely noisy at night. At wont keep quite till 1am. Someone said 10pm, he must be really lucky.

The staffs aint that friendly nor helpful, seeing us like "another chinese" makes me wonder why there are even international students study hospitality in switzerland, when even the 5 star hotel doesnt have any proof they are warm and nice.

No water is given too. It was a nice hotel if you are staying in the suite, but not if you are paying the normal room.

Stayed: August 2014
10  Thank beautifulmatters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2014

This hotel is beautiful from the front and the back. It is located on the river directly across from the Jesuit Church. The views from the terrace are amazing. It is easy to walk to all of the tourist attractions from this hotel. We were concerned that it might be noisy at night but things really calmed down by 10pm. We enjoyed our stay.

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Ellen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2014

Good hotel in an excellent location. Well decorated and with friendly staff. Little evening treats left in the room compensate for the slightly intermittent wifi. Loses out a 5* rating as the double bed was 2 singles pushed together but we're comfortable nonetheless.

Stayed: July 2014, travelled as a couple
1  Thank Dirk_London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel des Balances

Address: Am Weinmarkt | 6004 Luzern, Lucerne 6004, Switzerland
Phone Number:
Region: Switzerland > Canton of Lucerne > Lucerne
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#4 Luxury Hotel in Lucerne
#5 Business Hotel in Lucerne
#7 Romantic Hotel in Lucerne
Price Range: £138 - £327 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel des Balances 4*
Number of rooms: 56
Official Description (provided by the hotel):
The Hotel Des Balances - a four star superior property – is located in the beautiful heart of Lucerne’s Old Town. The ideal starting point for shopping and sight seeing.It has 56 tastefully renovated rooms and suites with a view of the famous Chapel Bridge, Jesuit Church and Mount Pilatus.Enjoy market fresh creations in our Restaurant Balances with lounge, bar and terrace directly at the river Reuss. 14 Gault Millau points stand for culinary art.Individual premises impressively combine tradition and modern comfort and provide the perfect framework for your unique event.Treat yourself to insBrational moments at the Hotel des Balances. ... more   less 
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Also Known As:
Des Balances Hotel
Des Balances Lucerne

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