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“Nothing but a Romantic Hotel”
Review of Hotel des Balances

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Hotel des Balances
Ranked #4 of 66 Hotels in Lucerne
Certificate of Excellence
Reviewed 12 October 2010

Des Balances Hotel is the best choice if you are in honeymoon. You have to ask for a romantic package so they will offer you a room facing the river decorated with candles and flowers. Our stay at Des Balances Hotel was unforgettable.

  • Stayed: September 2010, travelled as a couple
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Thank Khubrani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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703 - 709 of 1,187 reviews

Reviewed 5 October 2010

After having had a great experience two years ago, I decided to return to Hotel de Balances - and it was great again. I stayed in a beatiful room, probably brand newly renovated, with a stylish bath and a stunning view to the river (ask for river view room). The restaurant was perfect, and seems to be a local hotspot. I enjoyed my stay a lot and will cerainly retun(again).

  • Stayed: July 2010, travelled on business
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Thank PeterDenmark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 October 2010

My wife and I stayed in the hotel for four nights in late September. We were celebrating another "big" birthday and were fortunate to have booked a suite. The room was expensive but well worth every penny. We had a marvellous lakeside view and balcony.
The stunning suite had a jacuzzi and a sauna. Breakfast is not included in the price. However, the food and the service were excellent. We thought the staff were efficient and courteous.
I agree about the lack of air conditioning being a problem especially during the summer, but we were fortunate to have stayed in the autumn, thus reducing any problems. We ate one night in the restaurant and again the food and the service were great.
To summarise, this is a world class hotel with great staff, great food and great location.

  • Stayed: September 2010, travelled as a couple
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Thank Damien1809
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 September 2010

Everything about this hotel was great- the people very friendly and helpful, the rooms were up to date and comfortable. There was no air conditioning but they provided a fan. Hint: drop the privacy shade and open the windows at night for air. Wonderful little balcony overlooking the river- the corner room is wonderful. The restaurant is very small so book a reservation for dinner as soon as you arrive if you want to dine at the hotel. The Old Swiss House is a little bit of a walk but well worth it! Don't miss the Mt Pilatus "Golden Ticket".

  • Stayed: September 2010, travelled as a couple
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1  Thank R-Ann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2010

Hotel des balances was a wonderful experience. We had a very small but beautiful room with an extremely comfortable bed. Very clean. Great view and Close to the old bridge. Right in the city within walking distance to many attractions.

  • Stayed: March 2010, travelled as a couple
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1  Thank msbend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2010

Good points : very convenient for railway station and lake excursions. stylish room (especially bathrooms), complementary wi-fi

Bad points : AirCon only in Executive rooms, small fan provided was virtually useless to improve airflow in 4th floor room overlooking square, from where there was too much noise to leave windows open at night, inadequate duvet size to cover bed, in room wi-fi connection appeared painfully slow.

Suggestion to potential guests : Although you might reasonably assume a 4* hotel charging such high rates would be air conditioned throughout, this hotel only offers air-con in the executive rooms (presumably those overlooking the lake), for which you have to pay EVEN more. If staying during the winter you would probably be OK in std rooms, but I got very little sleep due to the lack of air con and the fact that opening the window meant hearing the various clocks chiming on the hour every hour!

To be fair, our room was not sold as having air-con, but we thought it would be OK in mid September, but unfortunately it was not!

Whilst I gather that air con in Lucerne hotel rooms generally may be the exception rather than the rule (perhaps due to the age of the properties), surely it is not too much to ask to at least fit ceiling fans? If you are considering booking to stay during warmer months, remember to check the room details carefully and ideally book a room with aircon (if you can afford it!), because you will need it!

Overall, considering the high room rates charged, I feel this hotel offered very poor value for money and would therefore hesitate to recommend it.

  • Stayed: September 2010, travelled as a couple
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4  Thank Cornish_Exile65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2010

We stayed at the Hotel des Balances in June. It was very hot and hotel had no air conditioning. Our room faced the square and we slept very poorly due to the noise, extreme heat, etc. Also, the rooms varied considerably in size. We travelled with extended family and had 3 rooms. One room was twice the size of the other even though they were the same price. Another was barely bigger than a cruise ship cabin. Hotel is in a great location and very pretty but I would never stay here again.

  • Stayed: June 2010, travelled with family
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4  Thank AllyVt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel des Balances

Address: Am Weinmarkt | 6004 Luzern, Lucerne 6004, Switzerland
Phone Number:
Region: Switzerland > Canton of Lucerne > Lucerne
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#4 Luxury Hotel in Lucerne
#5 Business Hotel in Lucerne
#7 Romantic Hotel in Lucerne
Price Range: £138 - £327 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel des Balances 4*
Number of rooms: 56
Official Description (provided by the hotel):
The Hotel Des Balances - a four star superior property – is located in the beautiful heart of Lucerne’s Old Town. The ideal starting point for shopping and sight seeing.It has 56 tastefully renovated rooms and suites with a view of the famous Chapel Bridge, Jesuit Church and Mount Pilatus.Enjoy market fresh creations in our Restaurant Balances with lounge, bar and terrace directly at the river Reuss. 14 Gault Millau points stand for culinary art.Individual premises impressively combine tradition and modern comfort and provide the perfect framework for your unique event.Treat yourself to insBrational moments at the Hotel des Balances. ... more   less 
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Also Known As:
Des Balances Hotel
Des Balances Lucerne

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