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“Lovely Hotel High on the Hill in Luzern”

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Art Deco Hotel Montana Luzern
Ranked #2 of 66 Hotels in Lucerne
Reviewed 23 September 2012

I just had a great two night stay at the Art Deco Hotel Montana in September.

The hotel is lovely – it’s in a good location (only about 15 minutes walk from the train station) and has stunning views over the lake thanks to its high position on the hill. They also have a Funicular that takes you from street level up to the hotel which was great.

The room I stayed in was very nice and quite big for a single – the wifi worked well and I loved the cute little rubber ducky they put on your towels in the bathroom!

I didn’t eat at the hotel’s restaurant as it was booked out, so chose instead to go to the excellent Hotel Rebstock on the hotel’s recommendation which was only a 10 minute stroll down the hill.

I would definitely recommend the Art Deco Hotel Montana to anyone staying in Luzern.

  • Stayed: September 2012, travelled solo
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Thank ClaireJessica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simone_Staubli, Sales & Marketing at Art Deco Hotel Montana Luzern, responded to this reviewResponded 25 September 2012

Dear guest

It is a pleasure to read your comment on TripAdvisor and we are happy that you had a great stay in our hotel.

As you already mentioned, with our funicular (shortest of the world) you reach the lake shore within 2 minutes. The perfect location for lovely walks to the city and all kinds of tourist attractions.

It would be great to welcome you back again soon.

Warm regards

Sven Flory
Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 23 September 2012

I recently stayed at the Art Deco Hotel Montana while visiting Lucerne. There were 5 of us traveling and we ended up with 2 rooms (1 double and 1 triple). We were greeting upon arrival and the staff was very attentive. The clerk who checked us in was very helpful and full of information. She immediately provided us with all the necessary information (maps, wi-fi code, local attractions, etc...) She walked us up to our rooms and let us know that if we should need anything, just give the desk a call.

The two rooms were close by, so that was convenient. Each of our rooms had a balcony and a view of the Lake. Fabulous! Absolutely Fabulous. Perfect way to wake up each morning. The rooms were clean and very roomy. The bathrooms were really modern and clean.

The hotel is located on the top of the hill and about a 10 minute walk from the Kapellbrucke (Chapel Bridge). They even had their own funicular which took us from the hotel at the top of the hill to Haldenstrasse at the bottom of the hill. This became very convenient, especially after a tired day of touring and walking the town.

During our stay in Lucerne, it happened to be my birthday and I was pleasantly surprised with a bottle of Champagne from the hotel to celebrate the occasion. Upon leaving the hotel for the day, Boris in Concierge even greeted me with birthday wishes and indicated that they missed me at breakfast. Apparently they had a cake for me... which I missed :(

All in all, I would rate the Art Deco 5 stars. The service is impeccable, the facilities are top notch and location superb. Would definitely stay here again.

Room Tip: Choose a hotel with a view of the lake, but if going in summer beware and as the hotel advises, if t...
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  • Stayed: September 2012, travelled with friends
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Thank gnalay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simone_Staubli, Sales & Marketing at Art Deco Hotel Montana Luzern, responded to this reviewResponded 2 October 2012

Dear guest

Thank you for this outstanding feedback and we are pleased, that you enjoyed your stay in our hotel.

It is always our ambition that our guests are coming back and it’s great to read that would choose the Montana again.

As you mentioned, the location is perfect. It is quiet, not to far from the city center and you have a wonderful view over Lucerne, the mountains and the lake.

We wish you a nice day and look forward to welcoming you back soon.

Kind regards

Sven Flory
Sales & Marketing

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Reviewed 21 September 2012

This is genuinely an excellent hotel, and hands down the best we've experienced in Switzerland. Like all swiss hotels it is quite pricey. But for the final night of our Swiss driving holiday we decided that we would stay irrespective of price - and the Tripadvisor community didn't disappoint!

There's little more to say that hasn't already been said by other members. But we really appreciated the little touches, like the reception staff that personally show you to the rooms, the printed daily updates that prepares you for the next day, refreshments in the stairwell lobby on every floor, keys (!), complimentary parking ...

Of course there were the rooms themselves. We received upgraded rooms so they were very spacious (for European standards). Attention to detail was everywhere, which included a B&O TV in one of our rooms, and a lovely bathtub (with lake view) which my wife refused to leave after a week in the car.

Ultimately we thought the most enjoyable part of Switzerland was outside of cities and tourist centres. But it's almost worth coming to Luzern because this hotel is here.

Room Tip: Lake view rooms are very worthwhile.
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  • Stayed: September 2012, travelled with family
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1  Thank ozfrank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simone_Staubli, Sales & Marketing at Art Deco Hotel Montana Luzern, responded to this reviewResponded 25 September 2012

Dear guest

Wau, what a great feedback. We feel very honored that we have been the best hotel you stayed in during your trip in Switzerland.

The Montana pays a lot of attention to small details and it is great to see that you appreciated them.

It would be lovely, to welcome you back again soon and we wish you a great day.

Best regards

Sven Flory
Sales & Marketing

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Reviewed 17 September 2012

So you are reading review after review trying to pick the perfect hotel. Well I will tell you this - we spent the first night in Luzern at the Grand Hotel National. That was a truly spectacular hotel - great location, great room, BUT it cost $650 a night for a lake view room with balcony. Once we got our bill we trusted Tripadvisor once again and just booked the #1 hotel in Luzern - this one! The location was the only negative, but to be honest that was about it. We found it easily with our car and found parking right out front but if you want to walk you must take a tram down and walk about 15 mins to town. Its a beautiful walk but the location at the National was perfect. So with that being said, everything else was amazing. The staff was great, the room was about the same as the National BUT the view from our balcony because the hotel site up so high was spectacular. We didnt get great weather but I imagine what it would look like if you did. All of this and the cost was almost half! No brainer in my book. Both hotels were awesome but I would walk 5-10 mins further to save $250! Great hotel and would highly recommend. Thanks again to the users of TripAdvisor for getting this one right!

Room Tip: Room with a balcony over looking the lake is amazing!
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  • Stayed: August 2012, travelled as a couple
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Thank cmangum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simone_Staubli, Sales & Marketing at Art Deco Hotel Montana Luzern, responded to this reviewResponded 25 September 2012

Dear guest

Thank you so much for your superb feedback on TripAdvisor and it is great to see that you have chosen our hotel because of the ranking.

The view from our hotel is outstanding and by bus you reach the old town within 3-5 minutes.

It would be great to welcome you again soon in our property and we hope you had a safe journey back.

Best regards

Sven Flory
Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 September 2012

This is the place to stay in Lucerne. Amazing views with easy access to downtown. Breakfast was excellent with views of the Lake. The funicular train is a nice touch. I would definitely stay here again.

Room Tip: Lake view room on upper floor.
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  • Stayed: September 2012, travelled as a couple
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1  Thank Shoupdog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simone_Staubli, Sales & Marketing at Art Deco Hotel Montana Luzern, responded to this reviewResponded 25 September 2012

Dear guest

We feel very pleased to read your comment and are happy that you truly enjoyed your stay in our hotel.

With the shortest funicular of the word you reach from the lakeshore of Lucerne our hotel within 2 minutes.

It would be great to welcome you back again soon.

Warm regards

Sven Flory
Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 September 2012

We got the lake view room for our stay here...the view is gorgeous and the balcony as well. However like any European hotel rooms, the room is very small. The bathroom is even SMALLER!! I washed my face with the smallest sink and splashed the water all over bc their sink was literally the size of my two hands. I mean for the amount we paid, we would think it would be a bit better...The rooms also dont have AC in it, but they do have fans in the closet to use if you start to feel hot...which we did in the middle of the night. overall, its too expensive for what we paid..but it is a gorgeous hotel.

  • Stayed: July 2012, travelled as a couple
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Thank kaykkes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simone_Staubli, Sales & Marketing at Art Deco Hotel Montana Luzern, responded to this reviewResponded 25 September 2012

Dear guest

Thank you very much for your honest evaluation and we feel sorry, that we not could achieve your expectations.

Nevertheless we are pleased to read that you enjoyed your stay with us and it would be great to welcome you back again soon.

Best regards

Sven Flory
Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 September 2012

We stayed at the Art Deco Montana and arrived late having been on a trian from Venice (via Milan) which took most of the day.

Check in was very friendly and helpful and we were escorted to our room. The room was clean and pleasantly decorated with a small balcony and a window.

The bathroom was awkward with the toilet in a small alcove with a chest of drawers pushed right up against it making the space quite uncomfortable. Also the bathroom / toilet had a window that looked over the bed. Though some privacy could be had by closing the shower curtain this still means that if you are travelling with someone you're not very close to you'll want to avoid being in the bedroom at shower time. Also, the light from the bathroom illuminates the bedroom which can be bothersome at night.

Location wise the hotel offers spectacular views of the lake but you need to book a lake view room for this. There is a Funicular that offers access from the lake level up to the hotel.

At check out the Funicular was undergoing maintenance so the hotel had a shuttle bus service for us to get to the train station.

Room Tip: Go for the lake view if you can afford it!
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  • Stayed: September 2012, travelled as a couple
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Thank Maritime_Historian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simone_Staubli, Sales & Marketing at Art Deco Hotel Montana Luzern, responded to this reviewResponded 14 September 2012

Dear guest

It is a pleasure to read your feedback on TripAdvisor and we are happy that you relish your stay in our hotel.

The view from our hotel is as you mentioned spectacular and you are able to enjoy a great panoramic view over Lucerne, the lake and the mountains.

I totally can understand your annoyance regarding the bathroom. Please note that all our rooms have a different shape so it is not a problem to give you another room for your next stay.

It would be a great pleasure to welcome you back in our hotel soon.

Best regards

Sven Flory
Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Art Deco Hotel Montana Luzern

Address: Adligenswilerstrasse 22, Lucerne 6002, Switzerland
Phone Number:
Region: Switzerland > Canton of Lucerne > Lucerne
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Lucerne
#2 Luxury Hotel in Lucerne
#3 Business Hotel in Lucerne
#3 Romantic Hotel in Lucerne
Price Range: £177 - £363 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Art Deco Hotel Montana Luzern 4.5*
Number of rooms: 61
Official Description (provided by the hotel):
From its hilltop location, the hotel offers breathtaking views over Lake Lucerne, the city of Lucerne and the mountains of central Switzerland. The 'living hotel' has so much to offer: 42 Art Deco rooms and 19 penthouse suites; outstanding gastronomy at the Scala Restaurant (awarded 15 points by the Gault & Millau restaurant guide) and the hotel's Kitchen Club; a variety of events in the Louis Bar and Hemingway Rum Lounge, and indulgent massages at the day spa. ... more   less 
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Also Known As:
Art Deco Lucerne

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