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“Good hotel with excellent location”

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Ameron Hotel Flora Luzern
Ranked #19 of 68 Hotels in Lucerne
Malta
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Good hotel with excellent location”
4 of 5 bubbles Reviewed 13 August 2010

This is a good hotel but rooms are on the smallish side. This is quite expected in European capitals and is the norm. Breakfast was decent but not much variety. We only stayed 3 nights and had a very good deal. The location is perfect, very close to the Chapel Bridge and one minute from train/bus station. Lucerne is beautiful and the tourist office also provides round trips to Mt Pilatus which is highly recommended. The round trip can start with a bus ride, then cable car to go up, a visit on Mt Pilatus, go down via the cogwheel train and then go back via a very relaxing ferry ride. This can be also done vice versa but I suggest this schedule as it is more relaxing.

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bernice083
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,299 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (141)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Preston, England
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 3 August 2010

The Flora is a modern tourist-orientated hotel, very well located. Reception staff are very friendly and helpful. Rooms are very clean and reasonably well-equipped, although the hard wood laminate floors do give a spartan feel (they also squeak). Bathroom is clean and well-equipped, although the large glass panel that acts as a shower screen intrudes considerably into the bathroom when opened. Breakfast (self-service) selection and quality is good, although the staff sometimes struggle to keep up with demand. Also, the location of the food (in a corridor area between the two dining areas) does lend a slightly chaotic feel with guests and staff squeezing past each other. Late checkout (until 14:00 in our case) is an advantage. Free use of computer in the lobby, although it tends to be heavily used

  • Stayed August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SBCGP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norway
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 3 August 2010

The hotel is very nice situated, very close to the famous bridge in Luzern.

Staff is very friendly and helpful and really make you feel welcomed.
It's a car garage next to the entrance (extra fee) where you can park you car safely.
The hotel restaurant has a very nice (and reasonably) menu with a very friendly staff as well.

If the hotel management had followed up the room cleaners this would have be a top rated hotel. We don't expect to come to a dusty room when arriving at a hotel or to empty soap dispensers. THAT belongs to the one-star hotels.

  • Stayed July 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EuropeanMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monroe, New Jersey
Level Contributor
5 reviews
5 hotel reviews
4 of 5 bubbles Reviewed 31 July 2010

Little expensive and smaller rooms but very clean. Staff helpful.Location central, close to train station. Overall good experience.

  • Stayed July 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sayeed2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 29 July 2010

Hotel was a very easy 3 minute walk from train station (easy to find too). Can also find McDonald and Burger King on the way to hotel. Had 2 connecting double rooms for family of 5 (including 3 kids). Rooms were large and very comfortable. However, noise from outside traffic disturbing especially early in the morning. Breakfast was okay. Overall, enjoyable stay for our last leg of our trip in Switzerland !

  • Stayed July 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Boon_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SF
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 25 July 2010

About good stuff:
1. LOCATION -just near the railway station and a lake in a city center.
2. Friendly staff.
3. Excellent breakfast.
Not so good.
1. Small rooms.
2. Shampoo and soap mostly left empty after service.
3. Two random bags with new purchases "vanished" from a room.
4.Free internet in a hall only. WiFi connection in rooms is not free at all.

  • Stayed July 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank directflight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warsaw, Poland
Level Contributor
45 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 22 July 2010

very good location near railway station, good service, nice brasserie, close to good shops

  • Stayed July 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ameron Hotel Flora Luzern

Property: Ameron Hotel Flora Luzern
Address: Seidenhofstrasse 5 | 6002 Luzern, Lucerne 6003, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#14 Luxury Hotel in Lucerne
#18 Business Hotel in Lucerne
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Ameron Hotel Flora Luzern 4*
Number of rooms: 161
Official Description (provided by the hotel):
The Ameron Hotel Flora is in a prime location, 500 ft from the Chapel Bridge and 320 yards from the train station and Lake Lucerne. It has stylish rooms. You can park your car on site and reach the historic Old Town or the KKL Culture and Congress Centre within a 5-minute walk of the property. The modernly furnished rooms feature air conditioning, minibars and satellite TV. NEWS : all our SMART Standard, Deluxe and Comfort rooms have been recently renovated and you benefit from a complimentary bottle of water as well as a coffee/tea maschine in all room types. ... more   less 
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Also Known As:
Best Western Flora
Best Western Lucerne
Lucerne Best Western

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