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“Nice Location & Nice rooms.”
Review of Hotel Rothaus

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Hotel Rothaus
Ranked #55 of 67 Hotels in Lucerne
Reviewed 20 July 2012

We stayed here for 1 night, 2 rooms and the rooms we had were spacious and clean. The staff were friendly and nice during our stay. We used the attached restaurant and the food was very good, but there are a number of others very close. This place is walking distance from railyway station, about 10 mins and 15 mins with bags, and is also very close to many attractions like the Chapel bridge. Free WiFi was good and we had no issue with the connect on the 2nd floor. The breakfast that was included was a Continental one and was fine with a good selection. As far as the price goes, it is very fair when compared to other hotels in this location.

  • Stayed: July 2012, travelled with friends
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Thank AustraliaOwen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 8 July 2012

I came to stay in this hotel with my old parents and it was very hot day, on asking about air conditioning the receptionist was rude in replying and first did not even offer a simple fan and then on asking again he brought a fan from no where and asked us to pick up from reception at night. Such rude service for such an expensive hotel. Also the furniture in the room has sharp edges and my father got hurt badly and staff had nothing to help. More over the person was not even ready to give simple city information and kept saying I don't know about it you go and aski the information center in train station.
At least after spending so much money some comfort and friendly behavior is expected in return with some basic comforts. But everything was missing and it made our stay in this hotel waste of money. Think twice befor booking.

  • Stayed: July 2012
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Thank Nandu20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2012

Place is nice to stay for a very short stay, have good restaurants nearby. This place is walking distance from railyway station, and is also near to many attractions like wooden bridge. Place is ok, staff is also good. Rooms are quite small and bath room are very disappointing. Internet is ok but you cannot rely on that connection. Hotel staff gives you a good information about things to do how to visit tourist attractions and how to reach those places etc. Staff is helping. Break fast is served in common area and have quite a good number of options, but not many for Vegans.

Over all place is good for a small stay.

Room Tip: Rooms towards Road side are good and have nice view.
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  • Stayed: August 2011, travelled solo
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1  Thank ankur s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2012

Nice location, a short walk from the sights. Parking is difficult to find on the street, though you may get lucky in one of the neighboring streets. The hotel has some arrangements where for 5 CHF you can park for 8hrs..else parking is steep.

Our room was tiny..there was no place for our bags. We had 2 bags and keeping them on the floor would take up all the space and there was nowhere else to keep them either. Room and bathroom was clean, staff quite helpful. Breakfast could have more variety. We travelled in June 2011.

  • Stayed: July 2011, travelled as a couple
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1  Thank Indygo005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2012

The hotel is conveniently located just a footsteps from the Old Town and major attrations. The room which we were in was small but clean. Very small Bathroom with a very small tub - need to be very careful not to trip if you are taking a shower
Breakfast was nice. There were some noisy Indians on the same floor creating a havoc, one call to the reception and the receptionist came up and gave them a warning, friendly helpful staff.

Lucerne is very expensive so for the money this is a good choice.


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  • Stayed: May 2012, travelled as a couple
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Thank Stacy020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 June 2012

Very small Bathroom with a very small tub - need to be very careful not to trip if you are taking a shower. The alternate is a sitdown - first experience of such a small tub.
Stained toilet., flickering light, generally rundown room.
Asked for a change of room and was told that none were available.
Need to close the window to shut out the street noise - becomes stuffy.
Courteous staff.

  • Stayed: May 2012, travelled as a couple
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Thank Jagdish56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2012 via mobile

Location is good and bad. Vehicle noises from the street below and main road clearly heard since window has to be kept open to give ventilation in the room. The row of rooms across from us kept their door open to get air inside the rooms.

Some people never sleep and stay out on streets talking all late hours to 4am and this can be heard from our room. We stayed on the 4th floor of the main entrance side of the hotel.

Very near to all interesting points of the old city just by walking.

Toilet room has hole from the inside bottom of the door. Toilet bowl stains everytime even after they clean. Uncomfortable bed. Tv poorly mounted have to stay standing to see. Furnishing improvement a must. Bed frame had holes too.

Along with the toilet problem we complained about the busted bulbs in the entrance of our room and toilet. Someone arrived quickly to address this issue and got lights.

Staffs friendly and well trained.

  • Stayed: May 2012
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Thank chickobabes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Rothaus

Address: Klosterstrasse 4-6, Lucerne 6003, Switzerland (Formerly BEST WESTERN Hotel Rothaus)
Region: Switzerland > Canton of Lucerne > Lucerne
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
Ranked #55 of 67 Hotels in Lucerne
Price Range: £87 - £193 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Rothaus 3*
Number of rooms: 48
Official Description (provided by the hotel):
Modern Hotel with restaurant is centrally located in a quiet area at the rim of the old city; the staff is multilingual. ... more   less 
Reservation Options:
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Also Known As:
Best Western Lucerne
Best Western Rothaus
Lucerne Best Western

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