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“Decent hotel, rather expensive” 3 of 5 bubbles
Review of Hotel Rothaus

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Hotel Rothaus
Ranked #46 of 69 Hotels in Lucerne
Rotterdam, The Netherlands
Level Contributor
279 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
“Decent hotel, rather expensive”
3 of 5 bubbles Reviewed 16 July 2013

This is a decent hotel, very close to the old city centre of Luzern. The room was rather basic (i.e. the single room), but it was clean and with a rather big bathroom. Big advantage was the free Wifi. I found it however rather noisy in the evening, due to other guests talking in the hallways and sound of TV's. In all, the price was quite high compared to what you actually get (I got far better rooms at 4 or 5-star hotels at the same rate).

  • Stayed July 2013, travelled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank NLcycle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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155 reviews from our community

Traveller rating
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    42
    54
    26
    13
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33
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (14)
Date | Rating
  • Chinese (Simplified) first
  • Czech first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Dubai, United Arab Emirates
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 bubbles Reviewed 1 July 2013

Its a bit late reviewing it now, but I still have nightmares of it when I visited lucern on 2012, july, the hotel is at best a one star, hotel fittings and furnishings is very low quality and very small bathroom, would not recommend

  • Stayed August 2012, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Rohitdavinci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Lucerne hotels

1 review
2 of 5 bubbles Reviewed 14 June 2013

Just checked in today...the receptionist was so rude...when given a wi fi connection for the room,it ws not even functional in the room..had to sit in the lobby to activate my account...n when I asked for help from the receptionist,got the most blank and rudest replies..as if she could not even care
The entire staff is so arrogant and dnt even bother to attend to you properly..even if I had to ask for a bottle of water(obv I paid for it)...they would give you the most disgusting looks as if they are doing me a favour...n I can't believe I have to stay here for one more night!!!god help me!!
One advice-look for better hotels at this rate..I'm sure ull find many...dnt evn think about staying here or ur gonnnna regret big time!!!

  • Stayed June 2013
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Harranb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denpasar, Indonesia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 24 May 2013

Stayed for 2 days in Best Western Rothaus with my parents, had a little trouble checking in at midnight. I had informed the hotel that we will be arriving 10 minutes later after their latest check in time. However, when I arrived, the hotel already closed and the front door was locked. I had to buzz the intercom, but no one picked up. I had to wait for 10 minutes in the very cold weather before 2 gentleman open and ask me to come in (no smile on the face, probably because they just woke up?).

1. Location wised, the place is not far from the main attraction of Lucerne. 10-15 minutes walking and you can reached the downtown and the rail station.

2. Staff was not too friendly, especially the chef on the breakfast counter. We asked for boiled egg but they said they were a bit busy and asked us to wait. When we returned to our seat, we can hear they mumbled unhappily.

3. The room was clean and spacious. The bed was good and I had no trouble sleeping. The extrabed is a bit scary, because it is a bed that can be tuck away and hid as a closet. Its a bit like a coffin.

4. The breakfast is good and served in variations.

Overall it is a good hotel, however the price is a bit too expensive and the staff should be more polite.

  • Stayed October 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Pangko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caracas, Venezuela
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 15 September 2012 via mobile

Average place. Well place if travelling by car, close to good restaurants (Taube), rooms small and clean good shower in very little bathroom, the place has the best Wi Fi I hae found in 8 different hotels through out Europe since September 1st. Do not expect anything special. Price on the high side for the value. But nothing to cry about, just another decent place in a most wonderful town. I've come many times to Lucerne since 1984 this town is a must recommend visit, but you don't need to stay more than a full day to enjoy it.

Stayed September 2012, travelled with family
Helpful?
1 Thank jjgarcia_2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colombo, Sri Lanka
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 12 September 2012

The worst hotel that I have ever stayed in. The bathrooms are so small that you can not get into the shower. This might actually get the prize for the smallest bathroom in the country.
Very rude staff including one joker called Ronaldo who said was acting like the manager of the hotel and come to find out he was just a trainee. There are cheaper hotels in the area that are 100 times better than this. The bar on the same street is so loud that you would not be able to get any sleep.
Only stay at this hotel if your homeless. AVOID this hotel.

Room Tip: AVOID this Hotel at all Cost
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  • Stayed August 2012, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank KanishkaDaniel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tullamore, Ireland
Level Contributor
82 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 bubbles Reviewed 1 September 2012

I have just stayed in this Hotel for 3 Nights and overall it is very dissapointing. The single Bedroom is the size of a broom closet and I was awakened at 5-30am on the second morning by a large group of japeneese/Chineese tourists dragging down luggage and creating a terrible racket. The Staff are not very friendly and the breakfast is a buffet style but very minimal especially as the charge for One Night is CHF: 125.
I will not ruturn to this Hotel.

Room Tip: Choose a Different Hotel ?
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  • Stayed August 2012, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Sean T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Rothaus

Property: Hotel Rothaus
Address: Klosterstrasse 4-6, Lucerne 6003, Switzerland (Formerly BEST WESTERN Hotel Rothaus)
Region: Switzerland > Canton of Lucerne > Lucerne
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #46 of 69 Hotels in Lucerne
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Rothaus 3*
Number of rooms: 48
Official Description (provided by the hotel):
Modern Hotel with restaurant is centrally located in a quiet area at the rim of the old city; the staff is multilingual. ... more   less 
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Also Known As:
Best Western Lucerne
Best Western Rothaus
Lucerne Best Western

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