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“Amazing location....OK rooms”
Review of Hotel Rothaus

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Hotel Rothaus
Ranked #54 of 67 Hotels in Lucerne
Reviewed 27 June 2014

We stayed here for 2 nights and must say the location is really good. Rooms were very OK and bathrooms are worst. Very small bathrooms and stinky without any exhaust. Reception staff is very co-operative and helpful. You will get cold breakfast here and service is best in the hotel. it was decent stay. Buses for nearby stops are no.2, 12 and 10.

Room Tip: In summer ask for table fan as it is too hot here.
  • Stayed: June 2014, travelled as a couple
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1  Thank kunalsolanki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 20 June 2014

We stayed 2 nights here in June 2014. Hotel is well situated for old town and station, but location is very noisy and in particular the attached bar is open to the public and has a huge wall mounted T.V. which was showing to our bad luck on one night a football World Cup match. There were screams, shouts and whistles all night from 8.00 p.m. to after midnight. Obviously this was more important to the hotel's profits than the comfort of their residents.

The room advertised cable T.V. but there were no digital channels (especially BBC World News) and only local European analogue. The receptionist told us that this was the fault of Swiss Com broadcasters changing the channels but we know this to be untrue as in a 10 day tour of Switzerland we found that all other areas were able to receive digital channels. This is a complete misrepresentation of the room description and we have made the necessary report to the booking agent.

Levels of staff professionalism were extremely low and any requests for help were treated as a nuisance from the client. The staff appeared to be only willing to do the very least possible.

Apart from location we would not recommend this hotel at all and it has put us off even booking other Best Western hotels in the future.

Room Tip: Don't go!!
  • Stayed: June 2014, travelled as a couple
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3  Thank kiwibear_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2014

This is a good Hotel with a good location (only a few minutes by Bus from the Bahnhof). It has good facilities and the computer was free! I have no real criticisms, though if the Breakfast started at 0630 instead of 0700, I would have been even happier. However this is a minor matter which should not overlook the overall experience.

  • Stayed: June 2014, travelled solo
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Review collected in partnership with Best Western
2  Thank Paul W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2014

The hotel is in a great, central location. Reception area is quite presentable with a friendly service. Breakfast was good too - for a Best Western. . But the rooms are a total letdown. Old, dated, uncosy, I thought only hostels and youth centres would look like that - so a one star for the room and ugly bathroom. Ours was on top of it overlooking the main street which was very very noisy until morning hours. The price doesn't reflect all this, so next time we will choose to pay extra and stay somewhere better.

  • Stayed: June 2014
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1  Thank JitkaW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2014

The hotel is a little walk away from the trainstation but it's not to far. We stayed in a one bedroom suite on the 5th floor. There was a nice big balcony with loungechairs, a separate toilet and a neat and tidy, but not to big, bathroom. The only thing we missed were the tea and coffee stuff but the rest of the room was perfectly okay, with the sittingcorner and (of course) the separate bedroom. The breakfastbuffet is also good with several choices of bread and yoghurt.

Room Tip: The elevator makes some noice, so stay away from it...
  • Stayed: June 2014, travelled with friends
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1  Thank Richard-Roadman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2014

Easy walking distance to downtown and the major sights, old town and shopping strreets close by. good breakfast, friendly staff. Parking close by for CHF 22 per day. Free wifi worked well Rooms very clean and have all one needs.

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Best Western
1  Thank Kiefer A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2014

When I opend the hotel door for the first time, all I could think was that awful "old" smell of cigarette. That smell was overwhelming everywhere at the hotel. Hotel itself and the rooms are old and dated. Rooms had no soundproofing at all, so you could hear noice from the corridor all night long. There was no instructions where to find a hotel parking and it was difficult to park in front of the hotel even for a quick stop to unload the car. I would pass the breakfast. They could do so much with a small make over. Staff and the location were ok.

  • Stayed: April 2014, travelled as a couple
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1  Thank MiaFin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Rothaus

Address: Klosterstrasse 4-6, Lucerne 6003, Switzerland (Formerly BEST WESTERN Hotel Rothaus)
Region: Switzerland > Canton of Lucerne > Lucerne
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #54 of 67 Hotels in Lucerne
Price Range: £97 - £190 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Rothaus 3*
Number of rooms: 48
Official Description (provided by the hotel):
Modern Hotel with restaurant is centrally located in a quiet area at the rim of the old city; the staff is multilingual. ... more   less 
Reservation Options:
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Also Known As:
Best Western Lucerne
Best Western Rothaus
Lucerne Best Western

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