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“Great service, reasonable price”
Review of Hotel Seeburg

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Hotel Seeburg
Ranked #19 of 68 Hotels in Lucerne
Certificate of Excellence
Jakarta, Indonesia
Level 3 Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great service, reasonable price”
Reviewed 6 March 2013

I was staying here for 2 nights with my parents and my brother. We booked 2 rooms. My room was nice and the view from the balcony was absolutely amazing. The location is a bit far from downtown but it wasn't a big problem for me because i wanted to relax and this hotel was perfect for it.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gabriela D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seeburgluzern, Head of Administration at Hotel Seeburg, responded to this review, 11 March 2013
Good day from Luzern.

Thank you very much for your excellent rating on TripAdvisor. We always try our best that our guests feel welcome.

It is a great pleasure to hear that you have enjoyed your stay with us.

Looking forward to welcoming you again in our hotel we send you best regards.

Simone Brun
Head of Administration
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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577 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (146)
Date | Rating
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English first
Level 5 Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 March 2013 via mobile

The Hotel Seeburg was one of the more reasonably priced Hotels in a very expensive City! The rooms were lovely and we had views of the Lake... Snowing for us, but I can only imagine how lovely it would be on a clear sunny day. We had a hire car, so getting into Town was fine, but if you didn't have your own transport you would have to Taxi it into town. Everything was fine, including free WiFi that worked well in our rooms, but the Breakfast that was included in our booking was Excellent!!! So much variety and beautifully presented. Great start to the Day! :)

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lisa-mareeC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seeburgluzern, Head of Administration at Hotel Seeburg, responded to this review, 5 March 2013
Dear Guest.

Thank you very much for your positive feedback. It gives us the possibility to check our quality and to improve ourselves consistently.

We always try our best that our guests feel welcome and are very pleased to hear that you have enjoyed your stay with us - especially our breakfast buffet.

We also recommend our guests to go into town with the public bus. In front of the Hotel Seeburg you will find the bus stop for bus no. 24. Each 15 Minutes you have a bus into the city centre. At the reception you have the possibility to buy a day card for CHF 6.40 per person.

Looking forward to welcoming you at another occasion at the Hotel Seeburg in Luzern we send you best regards from Luzern.

Simone Brun, Head of Administration
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, null, Singapore
2 reviews
Reviewed 3 February 2013

despite you need to take a bus from the main train station at luzern, the view is good , can see the swiss alps mountain and the lake. Breakfast is great and fresh. bathroom are rather well equipped. heaters are working well during winter. i would say if i come back to switzerland again, i would like to book this hotel.

Room Tip: choose the non-forest room.
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  • Stayed December 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ekl1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seeburgluzern, Leiterin Administration at Hotel Seeburg, responded to this review, 5 February 2013
Dear Guest.

Thank you very much for your positive feedback. It gives us the possibility to check our quality and to improve ourselves consistently.

We always try our best that our guests feel welcome and are very pleased to hear that you have enjoyed your stay with us.

Looking forward to welcoming you at another occasion at the Hotel Seeburg in Luzern we send you best regards from Luzern.

Simone Brun, Head of Administration
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Espoo
Level 6 Contributor
124 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 11 January 2013

We stayed at Seeburg hotel during the holiday season and the decorations were really impressive. The suite were we stayed was absolutely fantastic and the view breathtakingly beautiful as well. Everything was spotlessly clean and beautiful, room very large and staff friendly at the reception. The breakfast was pretty good as well. The location of the hotel is beautiful, a bit far from downtown but the bus stops right in front of the hotel so it was easy to go to the beautiful downtown of Lucerne and back. We truly enjoyed our stay and this beautiful hotel and our amazingly beautiful ans stylish suite! Definitely worth a try and we'd love to go back one day!

  • Stayed December 2012, travelled as a couple
    • Value
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Helpful?
Thank RoadCalls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seeburgluzern, Head of Administration at Hotel Seeburg, responded to this review, 13 January 2013
Dear Guest

Thank you very much for your excellent feedback on TripAdvisor. We always try our best that our guests feel welcome.

It is a pleasure to hear that you had a wonderful stay in our Hotel Seeburg.

We are looking forward to welcoming you at another occasion in our hotel.

Best regards

Simone Brun
Head of Administration
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Geneva, Switzerland
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 January 2013

The location was excellent and the hotel upgraded us to lake view room. The view of the lake from the room was fantastic. The hotel staff is very hospitable. It taste like super class asian hospitality as in the five stars hotels in Asia.

However the hotel is old and need renovation to match the quality of location and staff hospitality.

Room Tip: Lake view room in winters is the best bargain. Summers will be hot in the room as the room does not...
See more room tips
  • Stayed December 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank akc2222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seeburgluzern, Head of Administration at Hotel Seeburg, responded to this review, 4 January 2013
Dear Seeburg-Guest

Thank you very much for your kind feedback. We always try our best that our guests feel welcome.

We know that the building seeburg 61 is in a condition that should be renovated. Last February we have realized the renovation of the standard rooms with lake view including a soft renovation of the bathrooms. This february and march we are renovating the standard rooms without lake view, the corridors and the elevator will be replaced. The complete renovation of the seeburg 61 building is already in planning and will be carried out between the next 2 to 4 years.

It is a pleasure to hear that you were satisfied with our services and you have spent a pleasant stay with us.

Looking forward to welcoming you again in our hotel we send you best regards from Luzern.

Simone Brun
Head of Administration
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Richmond, VA
Level 4 Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 29 December 2012

I was a bit concerned when earplugs were included with the bath amenties; however, Hotel Seeburg was a wonderful facility. Our room was much larger than expected and had an amazing view of the lake. A nice fruit plate with chocolates was placed in our room upon arrival and bottled water was left in the room each evening. We stayed during the holiday season and the facility was beautiful. The staff both at reception and in the restaurant were top notch.

On the down side, the property is located several miles outside of town and one must take the bus back and forth, which is not terribly inconvenient but does not make wandering around the lovely cafes and shops easily accessible in the evening after dinner. The bus stop is immediately in front of the hotel and daily bus passes for 6 CHF may be purchased from the front desk. Also, housekeeping never removed our used glasses and plates from our rooms. We had a nice stack upon check out.

The included breakfast buffet provided plentiful options and the coffee was outstanding.

I never did use those earplugs....

Room Tip: Request a room in the renovated side facing the lake. We stayed in room 614.
See more room tips
  • Stayed December 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lebsbluiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seeburgluzern, Head of Administration at Hotel Seeburg, responded to this review, 4 January 2013
Dear Guest

Thank you very for your kind feedback. We are very pleased to hear that you have enjoyed your stay with us and do apologize that the used glasses and plates have never removed.

We look forward to welcoming you again in our hotel.

Yours sincerely,

Simone Brun
Head of Administration
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Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 December 2012 via mobile

Probably the most light up hotel in Lake Lucern but therefore the easiest to find.

A 22 CHF taxi ride from the HBF which at the time seemed expensive but over the course of our stay seemed cheap in Lucern.

The hotel is just superb. Clean large rooms with high quality linen and bathroom amenities. A huge buffet breakfast in the morning will make sure you won't be hungry till dinner! Adding to that the hotel restaurant is outstanding in quality and service we had dinner here our first night as we arrived here late. The 3 course meal was a bit pricey but definitely worth while. Check in was a breeze. Make sure to grab enough wifi cards for all your deceives and ask about bus tickets at the reception as they sell all day passes.

It was overall a great stay and we would be back if we ever come to Lake Lucern again!

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank downhillerkid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seeburgluzern, Head of Administration at Hotel Seeburg, responded to this review, 4 January 2013
Dear Guest.

Thank you very much for your positive feedback. It gives us the possibility to check our quality and to improve ourselves consistently.

We always try our best that our guests feel welcome and are very pleased to hear that you have enjoyed your stay with us - especially the wonderful Christmas decoration.

Looking forward to welcoming you at another occasion at the Hotel Seeburg in Luzern we send you best regards from Luzern.

Simone Brun, Head of Administration
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Seeburg

Property: Hotel Seeburg
Address: Seeburgstrasse 53 - 61, Lucerne 6006, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #19 of 68 Hotels in Lucerne
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Seeburg 3*
Number of rooms: 61
Official Description (provided by the hotel):
Hospitality and tradition, atmosphere and pleasure are united in the legendary Hotel Seeburg. It is not only the oldest hotel at Lake Lucerne, but an impressive destination offering exclusive comfort, well-being and a unique view of the lake and mountains. Hotel Seeburg 3* has 45 standard rooms, 11 deluxe rooms and 5 designer junior suites. The multipurpose Seeburg Room - with a spectacular view of the lake and mountains - unites the rich tradition of the Seeburg with contemporary architecture. The famous Panorama Room, dating from the 19th century, is among the most beautiful rooms in Switzerland. In the open-air Sunset Bar one can relax and enjoy the warm summer evenings while in the colder months, the Rigi Cabin awaits your visit for a rustic evening. You'll enjoy a wonderful sense of well-being in this lovely residence. ... more   less 
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