I stayed in this hotel in June 2013. The hotel has a great location right opposite Lake Lucern and Mount Pilatus. The view from rooms is fabulous. The room was of a decent size and the bed was very comfortable. However, the shower area was unbelievably tiny. The service provided by the staff could have been better. I had asked them to deliver a cake at 12 midnight to my room as it was my husband’s birthday eve. The staff said yes but didn’t deliver any cake to us which was very disappointing. The reception staff were not aware about more than half things when we called them to know about the place and attractions there. Though the bus stop is right next to the hotel, the hotel is little far from the station. I had opted for this hotel thinking that there won’t be lake view from the hotels near the station. However, there are hotels near the station having lake view.
Over all the service of the hotel has a lot of scope of improvementMore
- Free Wifi