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“Very nice place to stay”
Review of Hotel Seeburg

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Hotel Seeburg
Ranked #17 of 68 Hotels in Lucerne
Certificate of Excellence
Hyderabad, India
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Very nice place to stay”
Reviewed 5 August 2014 via mobile

I had been to Lucerne in October 2012 with my wife and another couple. The hotel is situated at a very scenic place and has good access to various places to visit in the City. The hotel staff was helpful and cordial during our stay there. We had booked rooms with forest view but they had upgraded us to lake view rooms on arrival at no extra cost.

During our stay we only had breakfast at the hotel, which was probably our best meal of the day. Good spread of buffet breakfast.

Overall, a good place to have a comfortable stay in Lucerne. Recommended for travelers to try this place.

Stayed August 2014, travelled as a couple
Helpful?
Thank adityamodani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simone B, Head of Administration at Hotel Seeburg, responded to this review, 14 August 2014
Dear Guest

Thank you very much for your kind feedback. It gives us the possibility to check our quality and to improve ourselves consistently.

We always try our best that our guests feel welcome and are very pleased to hear that you have enjoyed you stay with us.

We would be very pleased to welcome you at another occasion at the Hotel Seeburg in Luzern and remain with best regards.

Simone Brun
Head of Administration
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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563 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (144)
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English first
Washington
Level Contributor
783 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 391 helpful votes
Reviewed 4 August 2014

We stayed two nights here. After staying elsewhere in Switzerland in Old Town situation, the quiet location of this hotel was greatly welcomed! In the evening, it is so quiet, we had the best nights of sleep here. We reserved over 6 months ago for a forest view room, but when we arrived, we were pleasantly informed that we got a complimentary upgrade to the lake view room on the 5th floor.

Our room had direct view to the lake as well as Mt. Pilatus. On the nice morning, it was simply breath taking beautiful. For a nice sunset, be sure to enjoy it from your own private balcony. The room is very large, with the toilet separate from the bathroom. That was very convenient. The shower is great, with a tub. Even the hair dryer works well, far better than the wimpy ones in our other hotels.

As for the hotel restaurant Alexander, we did do a separate Trip Advisor review. Just wanted to mention that the Front Desk gave us $20 discount vouchers to use. We found the entress delicious, service excellent. Really enjoyed our lake view window table, and the chocolate torte dessert with ice cream was the highlight of the dinner. We did not find the prices to be outrageous, it seemed pretty in line with a high end restaurant that offer nice view such as this one. The waitress spoke English well, which made us more comfortable.

We only wish all our Swiss hotels can be as nice and reasonable as the Seeburg! Had to peek at the going rate for a lake view hotel, it was well over $500 per night. So glad we reserved many months ago when the rates were still very low.

The room rate does not include breakfast. Room does have a coffee / tea tray with hot water boiler. They gave us two small bottles of drinking water complimentary. The parking lot is good and free, as the Wi Fi.

Room Tip: Fifth floor end room will be the most quiet. Get lake view for an amazing experience.
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  • Stayed August 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Brown_Samantha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simone B, Head of Administration at Hotel Seeburg, responded to this review, 14 August 2014
Dear Guest

Thank you so much for your kind and detailled feedback. It gives us the possibility to check our quality and to improve ourselves consistently.

We always try our best that our guests feel welcome and are very pleased to hear that you have enjoyed your stay with us.

We would be very pleased to welcome you at another occasion at the Hotel Seeburg in Luzern and remain with best regards.

Simone Brun
Head of Administration
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
2 reviews
Reviewed 4 August 2014 via mobile

Highly recommend must stay here great staff understand English great breakfast . Would come back next time. Only couple of km out of town with bus to town at front door. Boats go pass toot there horn each time

Stayed August 2014, travelled as a couple
Helpful?
Thank Bigtoes L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simone B, Head of Administration at Hotel Seeburg, responded to this review, 14 August 2014
Dear Guest

Thank you very much for your kind feedback. It gives us the possibility to check our quality and to improve ourselves consistently.

We always try our best that our guests feel welcome and are very pleased to hear that you have nning and will be carried out between the next 2 to 4 years.

We would be very pleased to welcome you at another occasion at the Hotel Seeburg in Luzern and remain with best regards.

Simone Brun
Head of Administration
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Netanya, Israel
Level Contributor
4 reviews
3 hotel reviews
Reviewed 3 August 2014

Hotel Seeburg is a very friendly hotel with magnificnt views of the mountains and the lake from the Chalet gardenia 4 star deluxe twin rooms. All the staff are well trained and very helpful. The food is good and well presented. We eat vegetarian/fish and were offered a very good half board deal. This suited us well, as we did not want to go out looking for restaurants to suit us after a day out. You can walk into the city along the lake road (about 50 minutes) or take the 24 bus. If you are unfortunate enough to need medical treatment there is a state of the art clinic only 10 minutes away (Hirslanden Klinik St. Anna) where the service is superb! The hotel sent my wife a lovely bouqet of flowers there!

Room Tip: Go for the Gardenia 4 star rooms
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  • Stayed July 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simone B, Head of Administration at Hotel Seeburg, responded to this review, 6 August 2014
Dear Michael B.

Thank you very much for your kind and positive feedback. We are very pleased to hear that you have enjoyed your stay with us.

We would be very pleased to welcome you at another occasion at the Hotel Seeburg in Luzern and wish you and your wife all the best.

Kindest regards

Simone Brun
Head of Administration
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 29 July 2014

This hotel is located a little away from the center of the city but easily reachable by Bus no 24. The bus stop s name itself is Seeburg :) .. Very calm place and the rooms are good. We chose the lake view room with balcony . Had a very nice experience. Staff is courteous and breakfast buffet is also very good.

Room Tip: Go for the lake view room with balcony.
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  • Stayed June 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Hemant B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simone B, Head of Administration at Hotel Seeburg, responded to this review, 1 August 2014
Dear Guest

Thank you very much for your kind feedback. It gives us the possibility to check our quality and to improve ourselves consistently.

We always try our best that our guests feel welcome and are very pleased to hear that you have enjoyed your stay with us.

We would be very pleased to welcome you at another occasion at the Hotel Seeburg in Luzern and send you best regards.

Simone Brun
Head of Administration
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Heraklion, Greece
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 15 July 2014

A nice hotel a bit outside the center of the city, at reasonable price. It is a short bus ride from the city center, and relatively quiet. Very nice view of the lake and the mountains across it. The breakfast is o.k, and the rooms are fine.

Room Tip: The view is all the money!
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  • Stayed February 2014, travelled solo
    • Location
    • Rooms
    • Service
Helpful?
Thank Nikos C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simone B, Head of Administration at Hotel Seeburg, responded to this review, 1 August 2014
Dear Guest.

Thank you very much for your kind feedback. It gives us the possibility to check our quality and to improve ourselves consistently.

We always try our best that our guests feel welcome and are very pleased to hear that you have enjoyed your stay with us.

We would be very pleased to welcome you at another occasion at the Hotel Seeburg in Luzern and remain with best regards.

Simone Brun
Head of Administration
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Guwahati, Indien, Asien
Level Contributor
4 reviews
3 hotel reviews
Reviewed 14 July 2014

When I saw the hotel, it was in a beautiful location. Unfortunately I had the backside room but to my surprise I was upgraded to the lake view room! A plate of assorted cakes muffins and fruits were kept in my
room. It was lovely. Then came the nightmare. The staff in the restaurant are very rude. And there are too many flies. The bathroom has bidets which was a discomfort. A jet shower is a much better option. The hotel is a rip off when it comes to delivering two empty glasses to the room, they charge 10 Euros. The
waitresses need to be polite to guests.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Siddhantaga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simone B, Head of Administration at Hotel Seeburg, responded to this review, 1 August 2014
Dear Guest.

Thank you very much for your kind feedback. It gives us the possibility to check our quality and to improve ourselves consistently.

We always try our best that our guests feel welcome.

We know that the Seeburg 61 3*, especially the bathrooms, is in a condition that should be renovated. During the last twelve months we have realized the renovation of all our standard rooms 3* including a soft renovation of the bathrooms. The next stage, the renovation of the complete Seeburg 61 building, is already in planning and will be carried out between the next 2 to 4 years.

Thank you very much for your critical and honest feedback concerning the reduced performance of our staff in the service. That was not supposed to happen.

We would be very pleased to welcome you at another occasion at the Hotel Seeburg in Luzern so that we have the possibility to convince you of our improved standard of quality.

Yours sincerely,

Simone Brun
Head of Administration
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Seeburg

Property: Hotel Seeburg
Address: Seeburgstrasse 53 - 61, Lucerne 6006, Switzerland
Phone Number:
Region: Switzerland > Canton of Lucerne > Lucerne
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #17 of 68 Hotels in Lucerne
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Seeburg 3*
Number of rooms: 61
Official Description (provided by the hotel):
Hospitality and tradition, atmosphere and pleasure are united in the legendary Hotel Seeburg. It is not only the oldest hotel at Lake Lucerne, but an impressive destination offering exclusive comfort, well-being and a unique view of the lake and mountains. Hotel Seeburg 3* has 45 standard rooms, 11 deluxe rooms and 5 designer junior suites. The multipurpose Seeburg Room - with a spectacular view of the lake and mountains - unites the rich tradition of the Seeburg with contemporary architecture. The famous Panorama Room, dating from the 19th century, is among the most beautiful rooms in Switzerland. In the open-air Sunset Bar one can relax and enjoy the warm summer evenings while in the colder months, the Rigi Cabin awaits your visit for a rustic evening. You'll enjoy a wonderful sense of well-being in this lovely residence. ... more   less 
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