Stayed for 2 nights on first of 5 nights in Switzerland. The hotel is a little further from the train station than I thought, but still walkable. Could be sort of a hassle if you have a lot of luggage and plan on walking.
When arriving at check-in the girl at the reception was on the phone, and we had to wait about 15 mins before being acknowledged. I could be wrong but it sounded like she was a personal call.
The room it self was nice and big, not much to really complain about expect there was a strange smell. Not a dirty smell but also not clean. Note that once you get out of the elevators there are no signs indicating where the rooms are, luckily there happen to be housekeeping there to ask or we would have to guess which way to go.
When I called for the wifi login the same lady that checked us in gave us the wrong info, and I to go down and get it.
My biggest let down was that I had no clue the minibar was free until I read about here. Again would have to fault the lady at check in as she did not inform us, and should have mentioned it during check in.
I most likely won't be coming back and will look somewhere else next time.
- Official Description (provided by the hotel):
- A modern individual hotel, centrally located close to the railway station and only a few minutes walk away from the lake, the old town and the city sights. Comfortable and modern air-conditioned rooms with highspeed Wi-Fi. In keeping with the hotel’s name, “CASCADA”, all rooms feature an impressive mural of a Swiss waterfall. The in-house BOLERO Restaurante, well-known for its creative Spanish cuisine, ensures your culinary well-being with tapas, paellas y vinos. A large selection of gins and open wines is served in the trendy bar & lounge. The rooms are equipped with bath or shower/toilet, air conditioning, Flatscreen-TV, Safe, kettle with tea and coffee, hair dryer, vanity mirror and Minibar with some free drinks. Throughout the hotel high-speed wireless LAN is available for free. The Spanish BOLERO restaurant is well known in Lucerne. The restaurant offers various specialities from the spanish and hispanic culture like Paella, Mejillones, Tortilla und Fajitas. Daily from 5 pm to 11 pm you can help yourself from the tasty Tapas buffet. Enjoy your time in the warm and exceptional ambience of the mediterranean BOLERO with it's hospitable and friendly staff. ... more less
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- Also Known As:
- Cascada Hotel Lucerne