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“perfect address”
Review of CASCADA Hotel

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CASCADA Hotel
Ranked #7 of 67 Hotels in Lucerne
Certificate of Excellence
Reviewed 10 May 2014

Hotel slightly out of the center but perfect location to visit the historical center.
Parkin at the hotel is very convenient and above all not expensive which is quite exceptional in Switserland. Vey kind and professional personnel. Nice rooms with all the necessary confort. Very good breakfast with a lot of choice. We had also dinner at the restaurant. We took thee menu and had really a gastronomic experience. It was our best meal during our trip. The servers with Alessandro and the others are very kind and assure a perfect service. We hope to come back.

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  • Stayed: May 2014, travelled as a couple
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Thank Jacky42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 10 May 2014 via mobile

Stayed for 2 nights on first of 5 nights in Switzerland. The hotel is a little further from the train station than I thought, but still walkable. Could be sort of a hassle if you have a lot of luggage and plan on walking.

When arriving at check-in the girl at the reception was on the phone, and we had to wait about 15 mins before being acknowledged. I could be wrong but it sounded like she was a personal call.

The room it self was nice and big, not much to really complain about expect there was a strange smell. Not a dirty smell but also not clean. Note that once you get out of the elevators there are no signs indicating where the rooms are, luckily there happen to be housekeeping there to ask or we would have to guess which way to go.

When I called for the wifi login the same lady that checked us in gave us the wrong info, and I to go down and get it.

My biggest let down was that I had no clue the minibar was free until I read about here. Again would have to fault the lady at check in as she did not inform us, and should have mentioned it during check in.

I most likely won't be coming back and will look somewhere else next time.

Stayed: May 2014, travelled as a couple
Thank arkom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2014

We stayed at this hotel for 4 nights during our recent trip. The hotel provided us a big bassinet/crib for our 2 year old. They had special pillow and comforter for children and my kid was pretty happy to see her colorful blanket and pillow. The breakfasts were a delight. They had a good selections of cheese,fruits, bread and you had an option to order eggs as well. The location was great, closer to restaurants, city and the train station. We really enjoyed our time in Lucerne and this hotel contributed to it. The Staff were helpful and pleasant. The rooms were spacious and modern and had good amenities. We mainly chose this hotel since it is near to the main train station and would definitely choose the same one next time when we are in Lucerne.

  • Stayed: April 2014, travelled with family
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2  Thank shad_0w2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2014 via mobile

Stayed at the Cascada for 6 days and loved every moment. Room 410 is big enough for 1-2 people and has a beautiful balcony with street/mountain view. Hotel is surprisingly quiet given it's proximity to the train station, the location is extremely useful for getting around the region (all 3 modes of transport easily within reach). Breakfast has plenty of fresh options including fruit, breads and eggs to your order. The free minibar of waters, cola and beer was a lovely touch to return to after a long day traveling. Front desk staff were friendly/attentive and always happy to assist with travel questions. A special mention of Barbara, lovely and made my stay a joy.

  • Stayed: April 2014
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1  Thank AmandaKK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2014

This is one of those hotels where they give you what you see in the pictures.
If the pictures shown are big and spacious, the rooms are big and spaicious.
I was in one of the Basic rooms and compared to other hotels I stayed in, this has to be one of the biggest "basic double room". You can even sleep another two more guest on the sofa, which is right across to the other side of the room. Which can be seperated by a pullable curtain as well, so you have a living room and a bedroom.The bathroom was quite big, and I was floating around in the bathtub. The experience gets better as we discovered that the minibar was complimetary. There was even a coffee machine in the room, and you can refill it anytime you want. There is a counter near the entrance where you can get milk, sugar, coffee, tea etc. My friends and I only chose this hotel because it was near the main train station, but now, we have many more reasons to come visit back next time!

  • Stayed: March 2014, travelled with friends
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2  Thank imundercover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2014

This hotel is excellent in many ways. It is ideally situated within walking distance of the main train station and all the important attractions in Lucerne. The room (612) our family of 4 stayed in was modern. spacious, well equipped (excellent coffee machine) and quiet as it faces the courtyard. Breakfasts were a delight with a great selection for all tastes. Staff were extremely helpful and pleasant. I an very picky about hotels but this one is hard to fault!

  • Stayed: April 2014, travelled with family
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1  Thank cyril w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 April 2014

Service was impeccable, nothing more to say. Location is really convenient as it is only 2 tram stops away from the Lucerne Bahnhof! For someone who travels around on the train often and using a Swiss pass, this is a really good hotel for the price and location. Room was huge for 3 people and the minibar was on the house; first time in my life I saw a free minibar! Would definitely recommend this hotel to anyone looking for a comfortable hptel that is conveniently located next to the train station!

  • Stayed: April 2014, travelled with family
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1  Thank Huiyang87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about CASCADA Hotel

Address: Bundesplatz 18, Lucerne 6003, Switzerland
Phone Number:
Region: Switzerland > Canton of Lucerne > Lucerne
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Family Hotel in Lucerne
#6 Business Hotel in Lucerne
#7 Luxury Hotel in Lucerne
#9 Romantic Hotel in Lucerne
Price Range: £132 - £235 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — CASCADA Hotel 4*
Number of rooms: 66
Official Description (provided by the hotel):
A modern individual hotel, centrally located close to the railway station and only a few minutes walk away from the lake, the old town and the city sights. Comfortable and modern air-conditioned rooms with highspeed Wi-Fi. In keeping with the hotel’s name, “CASCADA”, all rooms feature an impressive mural of a Swiss waterfall. The in-house BOLERO Restaurante, well-known for its creative Spanish cuisine, ensures your culinary well-being with tapas, paellas y vinos. A large selection of gins and open wines is served in the trendy bar & lounge. The rooms are equipped with bath or shower/toilet, air conditioning, Flatscreen-TV, Safe, kettle with tea and coffee, hair dryer, vanity mirror and Minibar with some free drinks. ... more   less 
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Also Known As:
Cascada Hotel Lucerne

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