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“Excellent location”

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Hotel Monopol Luzern
Ranked #11 of 68 Hotels in Lucerne
Certificate of Excellence
New Delhi, India
Level Contributor
38 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Excellent location”
Reviewed 10 January 2014 via mobile

I was there with my wife for 2 nights. This hotel is at perfect location if u want to stay in luzern. Beautiful building right at the train station. It has beautiful bar area at the top with beautiful views . Jet Privilege No.-153771962

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank manikchil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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814 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (100)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 January 2014

Arriving by train direct from Zurich airport was easy and the hotel is virtually next to the station. It is also a short walk to the shopping areas both sides of the river where there are many restaurants. The William Tell boat departs directly opposite the entrance to the station as is very close. The receptionists were very helpful and our room was spacious and clean and also quiet.
The buffet breakfast had good choice. The hotel was well located for our trip and we enjoyed our stay.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Endada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
florida
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 28 December 2013

This hotel is in an ideal, central location in Lucerne. It is directly across the street from the train station, major bus exchanges, the lake, and the tourist office. Staff were friendly and helpful but not always very knowledgable. Room was large, modern, clean, with large bathrooms. Beds very comfortable. Rooms on lake side with great view but lots of street noise late at night. Despite advertising free wi-fi, there is none. No coffee/tea in room for early morning. However, breakfast was great. Overall a great stay.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank banditoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vadodara, India
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 10 December 2013

The hotel is great. It is in the middle of the city center & in-spite of being a very old hotel the property is well kept & has all felicities. They have a excellent roof top bar & also have Starbucks & McDonnell in campus which makes it easy for Indian travelers.

The staff is very helpful & also guides you scenic areas which makes it easy when you are not travelling in group.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SUMEET7688
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_MONOPOL_Luzern, Leiter Öffentlichkeitsarbeit at Hotel Monopol Luzern, responded to this review, 14 December 2013
Dear SUMEET7688

We thank you very much for your stay at the hotel MONOPOL Lucerne and for taking the time to give us your important feedback.

We are very happy that you enjoyed your stay in our nice hotel MONOPOL Lucerne, located directly next to the train station, museum, supermarket, Lake Lucerne and the old town. Thank you as well for your feedback about our hotel staff “friendly and helpful”. We appreciate that very much.

On the rooftop of the Hotel MONOPOL is the elegant lounge bar SUITE, with the most beautiful 360 degree panorama view around of the whole city of Lucerne, the lake, the mountains Pilatus, Rigi and Titlis.

It would be great to welcome you back again in our hotel MONOPOL Lucerne and we hope you had a safe journey home.

Warmest regards

Ursula Schelbert
Deputy Manager
Dipl. Hôtelière-Restauratrice HF
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hanoi, Vietnam
1 review
Reviewed 2 December 2013

I stayed in the Monopol Hotel, Lucern during my time in Switzerland. The hotel locates in the center of the City where you can easily go to any place in your need: museum, supermarket, Lucern lake, the oldest wooden bridge, the watch shops... And in winter, when coming back hotel from your traveling all days, you will find it hard to say no to lots of nice and attractive cafe locating at the first floor of the hotel. Just sit and enjoy or take it away.

I was warmly welcome by all the staffs when I arrived with my group in the afternoon. In the evening, while I was sitting at the lobby, i watched the reception man and saw that he was rather professional and kind to help other with his bright and gent smile. This impressed me much.
Although the lobby is a little bit small but you still can sit in both end of the lobby and have wifi free on comfort chair. Or you can choose to sit freely inside a cafe which take a large part of the first floor of the hotel.

All the room service staffs were really friendly and helpful when we need help. The room is small but warm and very clean and fresh with large bathroom and soft, warm blanket and pillow.

If you go there for business or alone, this is a perfect hotel for you. On the other hand, if you go with your children, I do think you will find yourself at home with full of service provided by the hotel and with many shops around it.

I will surely choose Monopol hotel if I have a chance to visit Lucern again.
Thank you for your warm welcoming from monopol hotel!

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kim N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_MONOPOL_Luzern, Leiter Öffentlichkeitsarbeit at Hotel Monopol Luzern, responded to this review, 8 December 2013
Dear Kim N

We thank you very much for your stay at the hotel MONOPOL Lucerne and for taking the time to give us your important and very nice feedback.

We are very happy that you enjoyed your stay in our nice hotel MONOPOL Lucerne, located directly next to the train station, museum, supermarket, Lake Lucerne and the old town. Thank you as well for your feedback about our hotel staff “really friendly and helpful”. We appreciate that very much.

It would be great to welcome you again in our hotel MONOPOL Lucerne and we hope you had a safe journey home.

Warmest regards

Ursula Schelbert
Deputy Manager
Dipl. Hôtelière-Restaurantrice HF
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 November 2013

This was a business trip with meetings all over the country. The Monopol in Lucerne turned out to be the perfect place to stay for one week. From the train station right across the street one has easy access to all of Switzerland and beyond with major destinations served every 30 minutes. At the end of the day I would return "home" . Yes, I really felt at home at the Monopol with some of the staff members greeting me by name and the GM, Brigitte Heller, joining me for coffee to make sure that I was comfortable at her fine property. The guest rooms are large, equipped with everything and have generously sized bathrooms. Some rooms on the 6th floor offer a beautiful view over the city and the lake. A visit to the roof top bar is a must.
In short: Hospitality at its best in a great location.
Suggestion: Purchase a 7 day Swiss Rail pass , make the Monopol Lucerne your home for 1 week and discover Switzerland in the most fun way ... and on a very reasonable budget !

Room Tip: Rooms facing the court are absolutely quiet. For a nice view ask for the 6th floor ( might cost a li...
See more room tips
  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Werner S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Long Island
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 15 November 2013

The location is the best for traveling by train. We were lucky to have a corner room that was large and the bathroom was the biggest we have seen in Europe, with double sink and plenty of room for personal toiletries. The wifi was as noted from hotel only in Lobby/ Starbucks which is not bad. We stayed three nights and saw the sights, tourist info office is right outside and they too have wifi And all the info about seeing the area. The Hotel roof top bar was wonderful the food very good and the view great! So this hotel is in our opinion very good! We found a great 'hole in the wall' pizza place near by called Pizza City, great pizza!

Room Tip: If you want a great view go to roof top and have a bite to eat and enjoy. The staff at the hotel ar...
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mariabf87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Monopol Luzern

Property: Hotel Monopol Luzern
Address: Pilatusstrasse 1 | Direkt beim Bahnhof Luzern, Lucerne 6003, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#9 Luxury Hotel in Lucerne
#10 Business Hotel in Lucerne
#11 Romantic Hotel in Lucerne
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Monopol Luzern 4*
Number of rooms: 73
Official Description (provided by the hotel):
A CORDIAL WELCOME to the Hotel **** MONOPOL Lucerne, directly at the railway station and the KKL Culture and Convention Centre, in the middle of the center, by the lake and the world famous Chapel Bridge, the tourist sites and in the old town. 73 Greatness rooms with bath/shower, toilet, hairdryer, telephone, minibar, safe, Sat-TV and radio. Enjoy the gastronomic experience pure in and around the Hotel MONOPOL. On the top of the hotel, there is the elegant lounge bar SUITE, with most beautiful panorama of the whole city Lucerne. It offers you a view of the lake, the mountains Pilatus, Rigi and Titlis. The special architecturally fascinating Hotel **** MONOPOL is the most historic fascinating hotel from the city. The baroque facade with rococo elements, stocked with the Savonniere stone in 1899 and the columns, the capitals of glided iron, the balcony railing and the beautiful copper dome, give to the hotel a inestimable majestic splendour and looks like a Parisian or Viennese palace. ... more   less 
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Also Known As:
Monopol Swiss q Lucerne

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