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“Nice old hotel but without good views.”

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Hotel Monopol Luzern
Ranked #12 of 68 Hotels in Lucerne
Jurong, Singapore
Level Contributor
79 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Nice old hotel but without good views.”
Reviewed 17 February 2014 via mobile

Breakfast was okay, staffs was very kind greeted us with a warm good morning. The hotel floors feels cheap, creaking sound when we walk along. Triple sharing bed makes the room small. There was also a bathtub. Pillows was too soft for comfort.

My hotel room was facing the train station building. There was a day when there was 2 strong spotlights above the train station directly beaming the lights into our hotel room, making it difficult to get into sleep. There was shades blinds to cover the lights but it managed to reduce the brightness for about only 40%.

Overall it was a good 2 days stay on 13 and 14 Feb 2014. Near museum and a short walk away is the chapel bridge.

Stayed February 2014, travelled with family
Helpful?
1 Thank ErY3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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803 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (99)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
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English first
Sur, Oman
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 February 2014

We arrived to Lucern by train and this hotel is just next to the station. Very good rooms and service. The location is good as it is very near to the city's station and the market! The serive is good. Although we stayed for one night only, it was a memorable Swiss experience!
Overall very good!

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hunain S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashdod, Israel
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 January 2014

Excellent location. Minute from train, 5 min from wood bridge, 10 min from old city. Very large and comfortable rooms and toilet - bathroom. Very good breakfast. Finally very good hotel and friendly staff. Recommended strongly for visiting Luzern.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alexander G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level Contributor
38 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 10 January 2014 via mobile

I was there with my wife for 2 nights. This hotel is at perfect location if u want to stay in luzern. Beautiful building right at the train station. It has beautiful bar area at the top with beautiful views . Jet Privilege No.-153771962

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank manikchil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 January 2014

Arriving by train direct from Zurich airport was easy and the hotel is virtually next to the station. It is also a short walk to the shopping areas both sides of the river where there are many restaurants. The William Tell boat departs directly opposite the entrance to the station as is very close. The receptionists were very helpful and our room was spacious and clean and also quiet.
The buffet breakfast had good choice. The hotel was well located for our trip and we enjoyed our stay.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Endada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
florida
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 28 December 2013

This hotel is in an ideal, central location in Lucerne. It is directly across the street from the train station, major bus exchanges, the lake, and the tourist office. Staff were friendly and helpful but not always very knowledgable. Room was large, modern, clean, with large bathrooms. Beds very comfortable. Rooms on lake side with great view but lots of street noise late at night. Despite advertising free wi-fi, there is none. No coffee/tea in room for early morning. However, breakfast was great. Overall a great stay.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank banditoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vadodara, India
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 10 December 2013

The hotel is great. It is in the middle of the city center & in-spite of being a very old hotel the property is well kept & has all felicities. They have a excellent roof top bar & also have Starbucks & McDonnell in campus which makes it easy for Indian travelers.

The staff is very helpful & also guides you scenic areas which makes it easy when you are not travelling in group.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SUMEET7688
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_MONOPOL_Luzern, Leiter Öffentlichkeitsarbeit at Hotel Monopol Luzern, responded to this review, 14 December 2013
Dear SUMEET7688

We thank you very much for your stay at the hotel MONOPOL Lucerne and for taking the time to give us your important feedback.

We are very happy that you enjoyed your stay in our nice hotel MONOPOL Lucerne, located directly next to the train station, museum, supermarket, Lake Lucerne and the old town. Thank you as well for your feedback about our hotel staff “friendly and helpful”. We appreciate that very much.

On the rooftop of the Hotel MONOPOL is the elegant lounge bar SUITE, with the most beautiful 360 degree panorama view around of the whole city of Lucerne, the lake, the mountains Pilatus, Rigi and Titlis.

It would be great to welcome you back again in our hotel MONOPOL Lucerne and we hope you had a safe journey home.

Warmest regards

Ursula Schelbert
Deputy Manager
Dipl. Hôtelière-Restauratrice HF
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Monopol Luzern

Property: Hotel Monopol Luzern
Address: Pilatusstrasse 1 | Direkt beim Bahnhof Luzern, Lucerne 6003, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#10 Luxury Hotel in Lucerne
#10 Business Hotel in Lucerne
#11 Romantic Hotel in Lucerne
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Monopol Luzern 4*
Number of rooms: 73
Official Description (provided by the hotel):
A CORDIAL WELCOME to the Hotel **** MONOPOL Lucerne, directly at the railway station and the KKL Culture and Convention Centre, in the middle of the center, by the lake and the world famous Chapel Bridge, the tourist sites and in the old town. 73 Greatness rooms with bath/shower, toilet, hairdryer, telephone, minibar, safe, Sat-TV and radio. Enjoy the gastronomic experience pure in and around the Hotel MONOPOL. On the top of the hotel, there is the elegant lounge bar SUITE, with most beautiful panorama of the whole city Lucerne. It offers you a view of the lake, the mountains Pilatus, Rigi and Titlis. The special architecturally fascinating Hotel **** MONOPOL is the most historic fascinating hotel from the city. The baroque facade with rococo elements, stocked with the Savonniere stone in 1899 and the columns, the capitals of glided iron, the balcony railing and the beautiful copper dome, give to the hotel a inestimable majestic splendour and looks like a Parisian or Viennese palace. ... more   less 
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Also Known As:
Monopol Swiss q Lucerne

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