i recently stayed at Hotel Monopol, Luzern. Hotel is 100 years old & is very well maintained.
there was some confusion on my booking --as intially booked 2 single rooms & later wanted one triple room as some one dropped out of trip. This was sorted by staff in a minute for no extra charge. Must say its very well located, bang opposite to Lucerne main railway station & you cant miss it.. if you are on holiday in swiss make lucerne your base & go for Monopol.
breakfast is average & can be improved. rooms are good & spacious with wifi facility. check out was as simple & fast as check in. THANKS !More