Stayed here for five nights and can definitely say that the location is just perfect if you plan to make Lucerne as a hub. A few seconds walk to railway station and a few minutes to any other central location makes this the best located hotel. The reception staff is good and helping. The restaurant staff for breakfast was okay except for Naten ( on Sunday) who was exceptionally good. A smiling face and courteous service during breakfast goes a long way in making a good day and she was the only one with that.
Now coming to a few improvement opportunities. Air conditioning is really poor (it makes a difference only on very hot days) and was a big discomfort for us at times. The elevators are very slow given that there are only two and staff uses it as service elevator extensively. The bathroom though modern had a badly fitted door in my room with broken lock mechanism.
Despite the few improvement opportunities, will stay here again on next visit given that the positives trump any negatives. May be the hotel also knows this well and thus not working on the improvements.
A special thanks to staff for the wishes and sweet gesture of sending fruit tray on my kids birthday.
- Official Description (provided by the hotel):
- The individual and seminar hotel Continental-Park is a modern and stylish establishment, family-owned, characterized by personal commitment and human warmth. Free W-Lan/WiFi with unlimited broadband throughout the hotel. Private garage. Excellent location opposite station and city park, 2 to 3 min. Walk to KKL and lake. 92 Bright, elegant and quiet rooms with air condition provide a feeling of wellbeing. The furnishing is impressive and deliberately adapted to the guests requirements. The well thought-out seminar and conference facilities impress with generous rooms, with a total of 460 sqm, without pillars, with flexible walls, daylight, expert advice and professional care. We are always on the ball when it comes to helping with the accompanying programme.In the "bellini Ristorante Ticinese" we take our guests to present-day Ticino. Here, you can enjoy original dishes and fine wines in a dignified atmosphere. ... more less
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- Also Known As:
- Continental Park Lucerne
- Hotel Continental Park