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“Good place, good price and location”

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Continental-Park Hotel
Ranked #12 of 67 Hotels in Lucerne
Certificate of Excellence
Reviewed 14 August 2014

Close to the train station, bus station and access to lake. Walkable to chapel bridge and lion monument. Enjoyed our stay with family. Friendly front office staff who helped with schedule. Purchased tickets to the golden round trip from hotel. Saved time.

  • Stayed: July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank San D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
continentalpark, Verkaufsleiter at Continental-Park Hotel, responded to this reviewResponded 19 August 2014

Dear Family San D

Thank you for your kind review throughout the hotel, the great Location and our helpful staff. We are happy that you enjoyed your stay and your time with your family at Hotel Continental-Park.
We would be very pleased to welcome you and your family again soon at our hotel.

Kindest regards, Family Pedrazzetti & Team

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259 - 265 of 581 reviews

Reviewed 8 August 2014

We stayed here in July for 3 nights. Did not realize how perfectly located this hotel was. The Hotel was extremely nice, staff very friendly & helpful. Breakfast was good. We were able to walk less than a block into the train station, and the center of town was very close. Lots of shopping & restaurants close by. Would definitely recommend for anyone staying in Lucerne.

  • Stayed: July 2014, travelled with friends
    • Value
    • Location
    • Service
Thank khr810
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
continentalpark, Verkaufsleiter at Continental-Park Hotel, responded to this reviewResponded 19 August 2014

Dear Family khr810

Thank you for succinctly feedback about our hotel and the excellent location.
We would be happy to welcoming you again.

Warmest regards, Family Pedrazzetti & Team

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Reviewed 6 August 2014

We stayed half board for a week at this lovely modern hotel. The hotel is very central with a good location, handy for boats, trains, shops and sightseeing. Our room was very modern, clean and comfortable. The staff were all very friendly and helpful, especially the restaurant staff. Thanks to the super chef our meals at night were great with beautifully cooked food with subtle flavours. The hotel is very central with a good location, handy for boats, trains, shops and sightseeing. We would definately recommend this hotel to anyone coming to Lucerne.

Room Tip: Choose a room at the back of the hotel away from the street and the noise of the local bell tower
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  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Peter G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
continentalpark, Verkaufsleiter at Continental-Park Hotel, responded to this reviewResponded 19 August 2014

Dear Family Peter G

Thank you for your kind review throughout our lovely hotel and the good location. We and especially our kitchen team was glad to read your feedback about the beautifully cooked food with subtle flavours at our bellini Ristorante Ticinese. Thank you.
We would be happy to welcoming you again.

Warmest regards, Family Pedrazzetti & Team

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Reviewed 6 August 2014

We stayed at this hotel for 3 days during July 2014.

Location is very good. You cross the road and Lucern railway station is there. 5 min walk to city centre. All hotel & cafe near by. close to all food and shopping place but quite near hotel.

We used to leave hotel 10 min before train timing and still we were early at station. you can walk with luggage and go to the station from hotel.

Nice and helpful staff at Front desk. Good break Fast.

Nice rooms.

I will recommend strongly to stay there.

Nitin

Room Tip: they have rooms with 4 bed. family can stay in one room and save money.nice bathrooms.
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  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank NCS2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
continentalpark, Verkaufsleiter at Continental-Park Hotel, responded to this reviewResponded 19 August 2014

Dear Family Nsanghavi2005

Thank you for your Kind feedback about our hotel and our staff.
We would be glad to welcome you again at our nice hotel.

Kindest regards, Family Pedrazzetti & Team

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Reviewed 5 August 2014

We stayed here for four nights. The hotel is centrally located close to the railway station and just a few minutes walk from the river/lake and the old town. The rooms are modern, clean and light. Our room had a view to the backyard and was quiet and calm. Breakfast was good. A good selection of cereal, fruit, yogurt, bread, cheese, ham, juices, coffee, tea and different kinds of eggs as desired. The staff was very attentive and helpful and we never had to wait long for anything. It was also possible to park the car in the garage in the basement. The price was quite high, but it was difficult to find available parking spaces in the streets outside the hotel, so I guess it was worth it. In connection with the hotel was also an Italian restaurant that had outdoor seating in the park across the street. It was absolutely amazing to sit there at night before bedtime to take a glass of wine in the dark with candles on the table - really cozy! The also served really good and tasty Italian pizza, and you could charge it to the room. My only criticism of the hotel room was that it was not proper shampoo and conditioner in the bathroom. In these days where everything must be packed in the suitcase when flying, it is expected that it is in the room on a 4 star hotel. In the shower, only a soap / shower gel dispenser and it is not good enough when you have long hair. But apart from that, I will certainly return to this hotel.

Room Tip: We had a room faceing the backyard, room 301 and according to friends in room 308, faceing the stree...
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  • Stayed: August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank emma40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
continentalpark, Verkaufsleiter at Continental-Park Hotel, responded to this reviewResponded 19 August 2014

Dear Family emma40
Thank you for your greatful and meaningful feedback allover the hotel and our bellini Ristorante Ticinese with it's garden restaurant just accross in the park.
Our shampoo and conditioner in the bathrooms, are high quality (combined) products, we never had bad experience with those.
We would be very happy to welcoming you again as soon in Lucerne.
Warmest regards, Family Pedrazzetti & Team

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Reviewed 2 August 2014

The Hotel Continental-Park is centrally located in Lucerne and a very short walk from the train station. The staff were friendly and helpful and our room was excellent - particularly the lighting. It was easy to get a good night's sleep as it was very quiet and the bed was comfortable. Breakfast was included in the rate and was delicious. Both hot and cold breakfast dishes were available.
I would recommend this hotel for sure.
The Chapel tower is close by and so is the point where boat cruise starts. Don't forget to take the evening boat cruise tour.
Food served was good.

  • Stayed: July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank shubhrarahul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
continentalpark, Verkaufsleiter at Continental-Park Hotel, responded to this reviewResponded 15 August 2014

Dear Family shubhrarahul

Thank you for your wonderful and meaningful feedback allover the hotel, the buffet breakfast and our staff. We would be happy to welcoming you again.

Warmest regards, Family Pedrazzetti & Team

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Reviewed 29 July 2014

Stayed here for five nights and can definitely say that the location is just perfect if you plan to make Lucerne as a hub. A few seconds walk to railway station and a few minutes to any other central location makes this the best located hotel. The reception staff is good and helping. The restaurant staff for breakfast was okay except for Naten ( on Sunday) who was exceptionally good. A smiling face and courteous service during breakfast goes a long way in making a good day and she was the only one with that.
Now coming to a few improvement opportunities. Air conditioning is really poor (it makes a difference only on very hot days) and was a big discomfort for us at times. The elevators are very slow given that there are only two and staff uses it as service elevator extensively. The bathroom though modern had a badly fitted door in my room with broken lock mechanism.
Despite the few improvement opportunities, will stay here again on next visit given that the positives trump any negatives. May be the hotel also knows this well and thus not working on the improvements.
A special thanks to staff for the wishes and sweet gesture of sending fruit tray on my kids birthday.

Stayed: July 2014, travelled with family
1  Thank sacmis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
continentalpark, Verkaufsleiter at Continental-Park Hotel, responded to this reviewResponded 15 August 2014

Dear Family sacmis

Thank you for your kind review about our hotel and staff. We are happy that you enjoyed your stay in Lucerne. Our air-condition does not meet US standards, because of environmental reasons and restrictions. Unfortunately our staff sometimes uses the guest elevator too often, if they have a lot of stuff, but if possible they use the stairs. Could you please tell us, via E-Mail hotel@continental.ch in which room you stayed that we can check the lock mechanism. If we would have been informed we could have fixed it before. It is important to us to improve our services. Our reception staff was very happy to read, that you loved the birthday surprise. We would be glad to welcome you again.
Kind regards,
Family Pedrazzetti & Team

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Additional Information about Continental-Park Hotel

Address: Murbacherstrasse 4 | 6002 Luzern, Lucerne 6003, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne
Amenities:
Bar / Lounge Business Centre with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#10 Luxury Hotel in Lucerne
#12 Family Hotel in Lucerne
#15 Romantic Hotel in Lucerne
#21 Business Hotel in Lucerne
Price Range: £127 - £222 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Continental-Park Hotel 4*
Number of rooms: 92
Official Description (provided by the hotel):
The individual and seminar hotel Continental-Park is a modern and stylish establishment, family-owned, characterized by personal commitment and human warmth. Free W-Lan/WiFi with unlimited broadband throughout the hotel. Private garage. Excellent location opposite station and city park, 2 to 3 min. Walk to KKL and lake. 92 Bright, elegant and quiet rooms with air condition provide a feeling of wellbeing. The furnishing is impressive and deliberately adapted to the guests requirements. The well thought-out seminar and conference facilities impress with generous rooms, with a total of 460 sqm, without pillars, with flexible walls, daylight, expert advice and professional care. We are always on the ball when it comes to helping with the accompanying programme.In the "bellini Ristorante Ticinese" we take our guests to present-day Ticino. Here, you can enjoy original dishes and fine wines in a dignified atmosphere. ... more   less 
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Also Known As:
Continental Park Lucerne
Hotel Continental Park

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