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“Old simple hotel at a great location”
Review of Hotel De la Paix

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Hotel De la Paix
Ranked #22 of 68 Hotels in Lucerne
Certificate of Excellence
Bangalore, Karnataka, India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Old simple hotel at a great location”
Reviewed 30 May 2014

After pleasant stay in a nice hotel at Interlaken we were jolted to see such hotel exists in Switzerland. We were given the top most floor which was nothing but an attic and didn't have much ventilation. A table fan was provided which was not sufficient for 2 beds. After much cajoling at the reception with not so helpful receptionist (one particular lady) another table fan was despatched. The location was superb and so was the breakfast.

Room Tip: Don't take the top most rooms which are nothing but attics.
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jit S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DelapaixSwitzerland, Inhaber at Hotel De la Paix, responded to this review, 30 May 2014
Grüezi
thank you for your review. We are constantly looking for improvement. We are sorry for no air condition. Since our Hotel is over 100 Years of age the built in of a AC would very compilcated and difficult to go though the historic commity. We are glad you have enjoyed our location and your stay in Central Switzerland. Hopefully you can make it back and we shall provide you with additional Fans for your convenience.

With best Regards
Ferdinand Zehnder and the De la Paix Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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313 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (46)
Date | Rating
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English first
Tallahassee, Florida
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 23 May 2014

The location was perfect and good value for your money since Switzerland is so expensive. The hotel is older so no air-conditioning which in warmer months could cause problem. We could open the window at night and we had a smaller room at the back of the hotel so not on the main street so it was quieter. The included breakfast at the hotel Lapin was very nice and we liked the fact that you could get a later breakfast at the attached hotel the Ambassador until 11am. Staff was very helpful and friendly.We were able to walk to the room with our luggage from the train station and the hotel is perfectly located to the lake, old town, lion monument and lots of good restaurants in area. we had dinner in the restaurant Lapin one night and it was excellent and it was great to be able to charge to room and save the cash.

Room Tip: Smaller rooms are at back but that is the quieter area. They asked us before assigning room and said...
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank amarsh3445
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DelapaixSwitzerland, Inhaber at Hotel De la Paix, responded to this review, 26 May 2014
Grüezi

thank you for your review. We are glad you had enjoyed your stay. We are aware of the lack of Air Condition. However in our over 100 Year old Building it is quiet difficult to change infrastructure and considering the environement we have decided not for Air Condition. Usually it is the few summer hot weeks but the rest of the year we can manage well without. We hope to welcome you on another occasion in our lovely city of Lucerne.

With best Regards

Ferdinand Zehnder
And the De la Paix Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane
Level 5 Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 22 May 2014

We had a wonderful stay here for 3 nights from 5th May - 8th May. We had 2 rooms (although the room numbers i can't remember).

The staff were VERY friendly and helpful. The rooms were well sized and we had a lovely view down to the Lake from our Balcony. My parents overlooked the building next door which was being renovated.The hotel is within easy walking distance to the Lake, Lion Monument, Train station and all main sights.

The breakfast had lots of choices (cold and hot) and was one of the better ones we came across during our 5 weeks of travels.

We would highly recommend this hotel to anyone staying in this beautiful part of town.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karina01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DelapaixSwitzerland, Inhaber at Hotel De la Paix, responded to this review, 26 May 2014
Grüezi

thank you for your wonderful review. What shall we say? Thank you for staying with us. It has been a pleasure and hopefully we may accommodate you on another occasion.

With best Regards

Ferdinand Zehnder
and the De la Paix Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Al Ain, United Arab Emirates
Level 2 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 May 2014

Good location Just few minutes away from Lake Lucern and the famous swiss watch galleries.
Great service! We are warmly welcomed by the staff on a cold night.They gave us unique Swiss souvenir as we checked out too.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank GenesisLeonor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DelapaixSwitzerland, Inhaber at Hotel De la Paix, responded to this review, 21 May 2014
Grüezi
Thank you for your nice and lovely review about our Hotel. We are glad you enjoyed your stay with us and had experienced the winter season in Lucerne. Hopefully you can make it back sometime.

With best Regards

Ferdinand Zehnder and De la Paix Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Earth
Level 6 Contributor
81 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 6 May 2014

Management needs to replace the pillows. Even folding and triple folding yields little support. Front desk was happy to provide a second pillow and they even laugh how many people complain about the pillows.

Beds in some rooms are very narrow and there are no mattress box springs – so do not expect high quality sleep.

Be aware that during warm weather the hotel does not have room air conditioning. So even a spring day where it is comfortable outside could be uncomfortable in a room that does not get air circulation. Opening the windows is the only solution, but many rooms are street side and you are then faced with the noise of the city in your room.

Breakfast is very simple with breads, yogurt and cereal and limited fruit / cold cuts.

There is no desktop power for computers. In my room, I had to sake my power cord down a hole and then get on the floor, open a cabinet and plug inside the cabinet where the TV was connected.

No wired internet, only wireless. But the wireless signal is very good and the speeds are equally good.

They have a weird key system in which you have to exchange your room key each time you leave the hotel for a smaller lock key. It’s all self-service, but a tad odd.

No in room refrigerators or ironing boards / irons. If you want to Iron they direct you to the hotel next door where you can use the iron in a small room next to the receptionist. So be prepared to be on display as you iron things.

The only plugs in room are the Type J triple prong (similar to Euro plug except that it has an offset ground). These are common in Switzerland, but not in other places. So ensure to have adapters.

There is no shampoo, instead the shower and bathroom sink have liquid dispensers. They also provide a very tiny bar of soap. In my room, the liquid dispenser had black material inside along the sides. Not sure what it was, maybe mold?

Rooms and hotel are clean and well maintained. Front desk staff is very friendly and most helpful with anything you need.

Near the hotel you will find 2 grocery stores and plenty of places to eat.

Room Tip: Ask for courtyard to avoid the street noise
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank StarTraveler88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DelapaixSwitzerland, Inhaber at Hotel De la Paix, responded to this review, 8 May 2014
Grüezi
Thank you for your mail and valuable comments. We always appreciate the view of our clients and it helps us to improve our service an product. Hopefully we can welcome you on another occasion.

With best Regards from Lucerne

Ferdinand Zehnder and the De la Paix Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
2 reviews
Reviewed 25 April 2014

I stayed in this hotel for two nights and the room was fairly clean. The hotel is located near the train station (about 12 minutes). The staff were helpful and friendly and gave us tips on what attractions we could go to. Breakfast was decent but fresh juices would have been good. The T.V size in the room was small and it had a bad connection with only one or two English channels.

Stayed April 2014, travelled with family
Helpful?
Thank Osama A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DelapaixSwitzerland, Inhaber at Hotel De la Paix, responded to this review, 4 May 2014
Grüezi

thank you for your comment and review. We are glad you enjoyed your stay with us. Concerning the english TV Channels we are working on a seperate Satelite Dish, hopefully soon operating in order to have more variety for you on your next stay. Hopefully.

With best Regards from Lucerne
Ferdinand Zehnder and De la Paix Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level 4 Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 April 2014 via mobile

Hotel de la paix, is right beside hotel ambassador. Its at the side of the building. very friendly staffs. Strictly no smoking in the hotel. Walking distance to the lake. And overlooking the mountain. Shops right below hotel. Very convenient. Bus station 3 stops away from central. Tram 1 and buses right beside hotel going to bahnof centrale. Train station is very nearby . Good location.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jmapaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DelapaixSwitzerland, Inhaber at Hotel De la Paix, responded to this review, 4 May 2014
Hello
Thank you for your review and nice comment. We are happy you have enjoyed your stay with us. We hope to be able to welcome you again here soon and wish you a good summer.

with best Regards
Ferdinand Zehnder and Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel De la Paix

Property: Hotel De la Paix
Address: Museggstrasse 2, Lucerne 6004, Switzerland
Phone Number:
Region: Switzerland > Canton of Lucerne > Lucerne
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #22 of 68 Hotels in Lucerne
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel De la Paix 3*
Number of rooms: 39
Official Description (provided by the hotel):
We’re certain you’ll feel at home at the Hotel De La Paix. Our room are in a quiet location and comfortably furnished. They all have a bath or shower and WC, direct dial telephone, TV and radio. And our staff will ensure a friendly and warm-hearted atmosphere. ... more   less 
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Also Known As:
De La Paix Luzern Hotel

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