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“Nothing special”
Review of Hotel De la Paix

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Hotel De la Paix
Ranked #22 of 68 Hotels in Lucerne
Certificate of Excellence
San Diego
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Nothing special”
Reviewed 23 July 2014

Clean, modern rooms, but small and cramped. No lobby, nowhere to sit and visit with friends. Breakfast nothing special. Restaurant was helpful late at night in preparing a meal for us to take to our room. Room was noisy. Location a substantial walk from the train but manageable. Location near the lake and old town. Overpriced for a small room with no lobby seating. Desk staff were kind and helpful.

Room Tip: Rooms facing the back faced another hotel which was a noisy set- up and the other hotel had a noisy...
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  • Stayed July 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Eden M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DelapaixSwitzerland, Inhaber at Hotel De la Paix, responded to this review, 11 August 2014
Grüezi

thank you for your Review and comments. We are sorry that our staff did not tell you to use the Ambassador Garden Terrace and Lobby where you can sit the entire day to relax. Hopefully you can make it on another Occasion and use some time in the garden Terrace.
With best Regards
Ferdinand Zehnder and the De la Paix Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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313 reviews from our community

Traveller rating
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    11
    3
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (46)
Date | Rating
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English first
Richmond, Virginia
Level 4 Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 18 July 2014

Unfortunately we had only one day in Lucerne and it was rainy, The friendly staff and excellent restaurant, Lapin, helped give us a positive impression of this beautiful city. Our lunch, after arriving by train, was wonderful! The rooms were immaculate, though fairly basic. No shampoo or lotion was provided. Since this is not an inexpensive hotel, that was surprising. It does have a wonderful location and we were able to get around easily.

  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank blondagain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DelapaixSwitzerland, Inhaber at Hotel De la Paix, responded to this review, 11 August 2014
Grüezi

Thank you for your Review and nice Review of our Hotel . We are glad you had a good stay in Lucerne and had a good lunch in our Restaurant.

Hopefully we can welcome you on another Occasion.

With best Regards

Ferdinand Zehnder and the De la Paix Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warwick, United Kingdom
Level 3 Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 July 2014

We stayed here for a week. The staff were friendly and helpful and the hotel immaculately clean. Unfortunately our first floor bedroom was noisy, overlooking a busy main road, but this did not spoil our holiday. Breakfast was goodish and dinner, we stayed half-board, first-rate - high quality ingredients in each of the four courses.
The location is excellent - 100 meters from the lake - and the bedroom was simply furntished but adequate.

Room Tip: Ask for a quiet room away from Alpenstrasse
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank peterandsuebyrd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DelapaixSwitzerland, Inhaber at Hotel De la Paix, responded to this review, 9 July 2014
Grüezi
thank you for your Review and thank you for staying with us. We are so pleased you enjoyed your stay and especially the Food in our Restaurant Lapin. Sorry about the noise also due to the world Football Champion-Ship. Beeing in the heart of Lucerne it is sometimes difficult for the noise. Maybe next time we try to allocate you a room to the back of the Hotel which is a Little smaller but more quiet. Anyway we hope to be able to welcome you on another Occasion and wish you a good summer.

With best Regards
Ferdinand Zehnder and the De la Paix and Lapin Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 July 2014

Returned from my 10th annual visit to the de la Paix, where little changes. The quality and attention of the staff remain first class, despite some new faces. For a three star hotel the value is extraordinary. It is family run, providing a wonderful personal service, there is always an excellent choice of food even on a half-board basis and it is so convenient for all transport. Looking forward to next year.

Room Tip: The hotel is on a busy main road which can be noisy at times, so ask for an internal room if you thi...
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  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Swissfan131146
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DelapaixSwitzerland, Inhaber at Hotel De la Paix, responded to this review, 9 July 2014
Grüezi
thank you for your stay and thank you for your lovely Review. We are working constantly on our product and Service Quality. Even with many new staff we manage to have the Spirit De la Paix Lapin alive. We hope to be able to welcoming you again with us and send you our best Regards

Ferdinand and the De la Paix Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level 4 Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 24 June 2014

The rooms are basic, but clean. The service is ok at the reception, but the staff at the restaurant during breakfast were really nice.

Only negative: would've liked locks on the bathrooms doors

Nothing special, but good for a couple of nights.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AmberJalan84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DelapaixSwitzerland, Inhaber at Hotel De la Paix, responded to this review, 26 June 2014
Grüezi

Thank you for your nice review. We are pleased to hear the good comments about the cleanliness in the room. But we are delighted to hear about our team in the Hotel and especially the restaurant. In constant training we working on improvement.

We hope to be able to welcome you on another occasion.

With best Regards

Ferdinand Zender and the Hotel De la Paix and Restauran Lapin Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Delhi
Level 4 Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 21 June 2014

The location of the hotel was good but the rooms could have been better cleaned. Breakfast spread was very ordinary. Bus connectivity to the train station from the hotel was very good. On the whole our stay was comfortable.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
1 Thank AnoopAbrol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DelapaixSwitzerland, Inhaber at Hotel De la Paix, responded to this review, 26 June 2014
Grüezi
thank your for your review. We are happy that overall you had enjoyed your stay with us. We will look into the housekeeping and would be very happy to welcome you on another occasion.
With best Regards

Ferdinand Zehnder and the De la Paix Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fair Lawn, New Jersey, United States
Level 2 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 9 June 2014

Good 3 star hotel, we did not need Air conditioner, but keep in mind that there is no Air conditioner there. Restaurant for breakfast was good at Hotel Ambassador (there is two option for restaurant, one there and one at Hotel Ambassador that works until 10:30 and has good Coffee machine) and not so good there. Once we came 7 minutes before close and we had a small fight with waiter to have breakfast. otherwise everything was good.

Stayed May 2014, travelled with family
Helpful?
1 Thank SlavaV100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DelapaixSwitzerland, Inhaber at Hotel De la Paix, responded to this review, 16 June 2014
Grüezi

thank you for your Review and comments. I am sorry you had a confusion with the breakfast Timings. We started this season for the breakfast in the De la Paix till 09:30 but from 09:00 till 11:00 am in the Ambassador in order to give as much as possible time for Long sleepers.
We hope to be able to welcome you on another Occasion.

With best Regards

Ferdinand Zehnder and the Ambassador Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel De la Paix

Property: Hotel De la Paix
Address: Museggstrasse 2, Lucerne 6004, Switzerland
Phone Number:
Region: Switzerland > Canton of Lucerne > Lucerne
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #22 of 68 Hotels in Lucerne
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel De la Paix 3*
Number of rooms: 39
Official Description (provided by the hotel):
We’re certain you’ll feel at home at the Hotel De La Paix. Our room are in a quiet location and comfortably furnished. They all have a bath or shower and WC, direct dial telephone, TV and radio. And our staff will ensure a friendly and warm-hearted atmosphere. ... more   less 
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Also Known As:
De La Paix Luzern Hotel

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