We stayed in the new section - an excellent room, very comfortable and well furnished and has a spectacular lake view.
Staff was good but on several occasions the lobby was so full of people having coffee (not all guests, I think) that we had to muscle our way through them. It would be good if the staff maintained an access corridor from the elevator to the desk.
Our biggest problem: The temperature apparently cannot be controlled in the room (we were told at the desk that it is "natural" and therefore cannot be adjusted). So...we didn't sleep well at all for the 2 nights we were there. That really leaves guests cranky when they leave, especially when the location is so peaceful and quiet. Tried leaving sliding door open but had birds visiting then!!
Restaurants were too expensive for what you get - even for Switzerland!!
Would not stay there again.
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- Also Known As:
- Seehotel Hermitage Luzern Lucerne