Its tucked away in a quiet corner of Lucerne yet not too far from & on the same side of the lake as the train station.You can walk or take the easily available bus no.2 from the station -direction Emmenbrucke to Pilatusplatz (the second stop on the route) - though even with the bus you have to walk around one-third of the total distance. The locality is pretty & serene, you truly feel like you are far away from the crowd. The guy at the reception who checked us in was polite & extremely helpful. He gave us all the maps, timetables, the city pass that we needed for our day trips to Rigi & Titlis including checking the weather. We had booked a 'room with shared bathroom' but it had a wash basin & the wardrobe doubled as the partition between the sink & the sleeping area. There were separate bathrooms for men & women & sparkling clean. We had a corner room & the view from the room was amazing. Breakfast the next morning was standard affair, nothing lavish but hearty & adequate.