My husband and I stayed here the last week of July. The hotel is beautiful, no doubt about that, but it leaves a lot to be desired. I booked the hotel about 6 months ahead of time and splurged for a room with a balcony and lake view. I did get that, but the view was very interrupted with telephone lines. It was also on the lower floor, which inhabited the view and made the room very noisy. There was no A/C in the room, which we expected, but opening the windows and outside doors didn't help. And again the noise from the street was very loud. We had to pay for wi-fi and only one phone could be using it at a time.
The staff was very accommodating with helping us book a trip to Mount Pilatus....you must do this, and answering questions.
When you arrive you definitely need to take the bus. It's a long walk to the hotel!
The hotel was very clean and met our basic needs.
I would not stay here again, though. There has to be better options for what we paid.
- Official Description (provided by the hotel):
- The Grand Hotel Europe, opened in 1875, combines a grand past with a contemporary outlook and is distinguished by its subtle elegance, attentive service and warm hospitality. If offers 169 tastefully designed rooms, a restaurant with lake view, a hotel bar with patio and garden and two lavish dining halls. Shopping facilities, lake promenade, casino, gym & wellness and a golf course are at short distance. ... more less
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- Also Known As:
- Grand Hotel Lucerne
- Grand Hotel Europe Lucerne