We had such a bad experience in this restaurant. I never ever felt so bad after a (expensive) dinner with no respect at all for the customer.
We were with 5 adults and 5 children under 16. Reservation was at 20.00h. It took them 45min. to serve the first drinks. At the same time they took up the order of our food. At 21.15h three persons got their food. Never was asked if someone wanted to drink more. The children were hungry and tired. No food for them. We asked time after time for the rest of the order. Nothing came.
At 21.45 the other plates arrived. Three adults had already finished. Again,they did not ask for drinks. All plates were also too salty. Icetea was "fake Icetea". Result: we did not dare to take a dessert, coffee or whatever.
They tried to please us with a free half bottle of wine and grappa. We did not take it, we just wanted to leave.
What a bad experience! Their comment was: your group is too big and you all take different food.
Thanks a lot 'Casa Tolene' Your hospitality and food does not deserve the good Italian name......what a shame!
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