We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“outstanding fod and service.”
Review of Casa Tolone

Casa Tolone
Ranked #35 of 433 Restaurants in Lucerne
Certificate of Excellence
Dining options: After-hours, Reservations
Restaurant details
Dining options: After-hours, Reservations
Reviewed 23 August 2017

We went there with a regular, so the service was personal and fantastic. There was not one bite taht wasn't delicious. i will definitely go again.

    • Value
    • Service
    • Food
Thank Darril G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (214)
Traveller rating
Traveller type
Time of year
Language
  • More languages

8 - 12 of 214 reviews

Reviewed 9 July 2017 via mobile

My husband and I had dinner here tonight. In a nutshell,
Atmosphere: B (friendly, bright, but strangers could be seated together - odd)

Food: B - Ample portions, tasty, hearty fare (nothing extraordinary)

Service: C - somewhat inattentive, forgot to bring a glass of wine

Price: C - rather high for what we got

We walked away full like you'd expect from an ordinary Italian restaurant.

Thank Janet D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2017 via mobile

We used to go here about once or twice a year. This year, on Easter, the place was almost empty while it's usually packed. Once we received our food, after a VERY long wait, it was obvious why: the pasta was dry, having clearly spent a LONG time under warming lamps. Several of the orders were messed up, and the quality overall was lacking. Servers were clearly overwhelmed even with the place being half empty, and blamed the kitchen, and other waiters for the screwups. Not coming here again.




Thank bmarcoa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2017

We had such a bad experience in this restaurant. I never ever felt so bad after a (expensive) dinner with no respect at all for the customer.
We were with 5 adults and 5 children under 16. Reservation was at 20.00h. It took them 45min. to serve the first drinks. At the same time they took up the order of our food. At 21.15h three persons got their food. Never was asked if someone wanted to drink more. The children were hungry and tired. No food for them. We asked time after time for the rest of the order. Nothing came.
At 21.45 the other plates arrived. Three adults had already finished. Again,they did not ask for drinks. All plates were also too salty. Icetea was "fake Icetea". Result: we did not dare to take a dessert, coffee or whatever.
They tried to please us with a free half bottle of wine and grappa. We did not take it, we just wanted to leave.
What a bad experience! Their comment was: your group is too big and you all take different food.
Thanks a lot 'Casa Tolene' Your hospitality and food does not deserve the good Italian name......what a shame!

    • Value
    • Service
    • Food
Thank okkie502015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2017 via mobile

Just up & out of the city centre, a little hidden is this fabulous, classic Italian restaurant. Excellent food accompanied by an extensive wine list served by competent staff. You can have a pizza or Branzino (whole Seabass) The spaghetti alle vongole is an old fav of mine & they do it so well
It has a great versatile space so it's a suitable place for families, couples, work outtings - they even have banquet rooms.
Lovely warm service by Franco & family

Thank NZfoody
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Casa Tolone also viewed

Lucerne, Canton of Lucerne
Lucerne, Canton of Lucerne
 
Lucerne, Canton of Lucerne
Lucerne, Canton of Lucerne
 
Lucerne, Canton of Lucerne
Lucerne, Canton of Lucerne
 

Been to Casa Tolone? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing