We had this property booked by our travel agent as this was the best available option on the dates we wanted to travel as all the other hotels were booked.
The only good thing about this hotel is it's location, which is bang in the city centre.
Other than that I have nothing good to say about this hotel.
1. Check in at another hotel (Hotel Krone)
2. Luggage to be carried till first floor.
3. Slowest lift ever encountered in my life. It resembles more of a industrial lift for goods rather than for people.
4. Rooms are pretty small and even the floor height is very less. A six feet tall person can easily touch the celiling without even extending their arms fully above their heads.
The staff at hotel krone were ok and co-operative and they also let us keep the luggage after check out to roam the city.
Avoid this hotel if possible, grudginly accept if no other choice.
- Official Description (provided by the hotel):
- CHECK IN / CHECK OUT AND BREAKFAST AT THE ALTSTADT HOTEL KRONE LUZERN - WEINMARKT - 6004 LUZERN The Altstadt Hotel Le Stelle Luzern is located in the pedestrian and cobblestone zone of Luzern. For the arrival and departure, guests with a car are allowed (also taxi) to drive in front of the hotel for unloading. Public parking garages are located nearby. The Altstadt Hotel Le Stelle Luzern offers its guests exclusive valet parking for CHF 27.00 per night. The front desk of the Altstadt Hotel Le Stelle Luzern is at the Altstadt Hotel Krone Luzern and on duty from 06:30 until 23:00. The check in after 23:00 takes place at the Hotel des Balances, just across the square. The Altstadt Hotel Le Stelle Luzern is not suitable for disabled guests and wheelchair users. NO ELEVATOR FROM THE GROUNDFLOOR. ... more less
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