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Hotel Stern Luzern
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Reviews (230)
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All reviewsold townhomemade jamstrain stationvisited lucernehotel is modernparking garagestayed here for nightsthe riverperfect locationthere is no air conditioningmin walkchurchluggagecheeseswitzerlandcerealmeats
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59 - 64 of 231 reviews
Reviewed 21 July 2014

My husband and I stayed here for 2 nights while we passed through Lucerne. We were pleasantly surprised by how wonderful this hotel was. Our check-in was smooth and our room was extremely clean. We were very happy with the accommodations. The staff is absolutely exceptional. They were able to fit us in right away for dinner at their popular restaurant on a busy Saturday after we had just arrived. Michael, our server, was really helpful and friendly. The hotel is very central too. Breakfast each morning was one of the best we had during our trip through Europe. We would definitely come back here!

  • Stayed: July 2014, travelled as a couple
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Thank Jkukuk11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
STERN-Team, Manager at Hotel Stern Luzern, responded to this reviewResponded 31 July 2014
Google Translation

Lieber Gast

Vielen Dank für Ihre super Bewertung! Wir freuen uns sehr, dass wir Sie im STERN begeistern konnten und Sie uns so positiv weiterempfehlen.

Ganz herzliche Grüsse und bis bald wieder in Luzern
Ihr STERN-Team

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Reviewed 6 July 2014 via mobile

We enjoyed our stay - it is super conveniently located for the price. We had to pay when we arrived because check out was at 11am, but no receptionist will be there. We gave our key to the breakfast attendant upon leaving. Breakfast was from 7-10 and when we went at 9:30, there was not much left, but it was included, so that was nice. They were very friendly and helpful. We even are dinner there, and while expensive, it was delicious!! Great stay.

  • Stayed: July 2014
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Thank Heather H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
STERN-Team, Manager at Hotel Stern Luzern, responded to this reviewResponded 8 July 2014
Google Translation

Liebe Heather

Vielen Dank für Ihre Bewertung. Schön, dass es Ihnen bei uns gefallen und das Essen geschmeckt hat. Unser kleines, feines Frühstücksbuffet wird bis 10 Uhr frisch aufgefüllt und selbstverständlich sollte um 9.30 Uhr noch alles erhältlich sein. Wenn dies bei Ihrem Besuch nicht der Fall war, entschuldigen wir uns ganz herzlich dafür. Wir werden künftig noch besser darauf achten und sind sehr froh um Ihren Hinweis. Vielen Dank.

Herzliche Grüsse aus Luzern!

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Reviewed 29 June 2014

My family and I arrived in Lucern after staying in Glitzy Glam Mega hotels in London and Paris but didn't feel as cozy and welcome as we did upon our arrival here. It's quaint, quiet and, clean rooms match the story book feel of the incredible little Village of Lucern. Everyone here works very hard to insure your stay is a great experience.
Be sure you book a reservation for dinner at their charming little restaurant as well. What a special dining experience!!

  • Stayed: June 2014
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Thank LeeHeel9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
STERN-Team, Manager at Hotel Stern Luzern, responded to this reviewResponded 5 July 2014
Google Translation

Lieber Gast

Ihre Zeilen haben uns riesig gefreut; herzlichen Dank für die schöne Bewertung. Was Sie geschrieben haben, ist immer unser Ziel und es ist wunderbar zu lesen, dass Sie sich so wohl und willkommen gefühlt haben.

Herzlichen Dank und bis bald im STERN!

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Reviewed 28 May 2014

Good location. Prices not bad for Switzerland and includes breakfast Rooms are spacious particularly for European hotels and airy.Greeted warmly when we arrived and all paperwork correct and in place including dinner reservation we had made online. Easy walk to old city and information center at train station.

  • Stayed: May 2014, travelled as a couple
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3  Thank mim g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
STERN-Team, Manager at Hotel Stern Luzern, responded to this reviewResponded 31 May 2014
Google Translation

Lieber Gast

Vielen Dank für Ihre gute Bewertung und sonnige Grüsse aus Luzern!

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Reviewed 18 May 2014

We stayed in Hotel Stern for 3 nights, occupying 2 rooms. The hotel is in a quiet street about 2 minutes walk to Chapel Bridge, 5 minutes walk to the train station. It has clean rooms, an excellent restaurant in the ground floor and the BEST staff in all Europe! Thanks to Michael and Urcina for the "above and beyond" service they gave us during our stay. They gave us tips on where to go for a day tour, advised my son and nephew on which bars to go to and most of all, they helped me prepare a surprise for my son's 22nd birthday. Very accommodating, very helpful, very friendly. The Stern is lucky to have people like them! Keep up the good work!

  • Stayed: May 2014, travelled with family
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Thank peepeep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
STERN-Team, Manager at Hotel Stern Luzern, responded to this reviewResponded 24 May 2014
Google Translation

Lieber Gast

Herzlichen Dank für Ihre tolle Bewertung! Es freut uns ausserordentlich, dass wir (vor allem Ursina und Michael) Sie auf ganzer Linie begeistern konnten. Dankeschön.

Sonnige Grüsse vom STERN

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