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“Worst place I ever slept”

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Jailhotel Loewengraben
Ranked #66 of 68 Hotels in Lucerne
Edmonton, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Worst place I ever slept”
1 of 5 bubbles Reviewed 18 October 2012

I have stayed in some pretty dodgy places, including a tent for 9 months in Afghanistan. But this is by far the worst place I have ever stayed. The only reason why I stayed here is because i was part of a tour group. The room was dirty. I moved the bed so I could sleep next to my husband, there was year old dust bunnies under there. The room was small, the bathroom even smaller. I got about 2 hours of sleep because the place was creepy. To top it all off I woke up with about 12-15 bug bites all over my body. I don't know how they call this a hotel.

Room Tip: It is cool to see but don't stay there
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  • Stayed October 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tinaw1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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444 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (51)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
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  • Any
English first
Perth, Australia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 11 October 2012

Stayed here with a tour group- Kinda cool to be able to say 'I stayed a night in a jail in Switzerland' haha but wouldn't stay here for the long term. Rooms are pretty small, the bathroom was TINY! And because the bathroom is just an added on cubicle in the room, there's only one light which means if your room mate is trying to sleep and you need the bathroom, the whole room gets lit up. I also couldn't find a power point to charge my phone etc.. Which was kind of annoying. Beds were pretty average, mattress and pillows were pretty thin. Had dinner there and it was pretty basic too but okay.

Stayed July 2012, travelled with friends
Helpful?
Thank hjc24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lausanne, Vaud, Switzerland
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 9 October 2012

Stayed here for one night, in the library suite.
Booked it via groupon few months in advance. Already when booking we have informed the hotel that we would be travelling with little kid and need a baby cot in the room. Day before our arrival I called the hotel to make sure the cot will be ready upon our arrival, and only then was informed that they couldn't provide us with one, as they didn't have them. I don't understand why weren't we informed about it earlier...
Room was 4m x 3m sleeping part (~1m space left between the bed and the walls), plus bathroom part. Our bed linien was clean and we did not have any bedbugs. The room was also clean, and we did have curtains in the windows (and yes, bars on them, but we did not expect anything else, since this is clearly advertised on hotel's website).
Sink with mirror was located in the narrow part of the room behind the bathroom.
Bathroom - toiled + shower - was micro-size, and not really well designed, so accessing the shower was a bit of a challenge. It was not the cleanest bathroom ever - stains on the walls, plus someone's hair in the shower. And air ventilation was not working. Though, the walls of the bathroom were so badly done, and doors so badly fitted, that the air was easily circulating between the bathroom and the room. So maybe someone decided that air ventillation is not needed?
No wardrobe in the room, only coat hanger.
Rooms are rather noisy - we could hear all the sounds coming from the corridor and from the street.
Breakfast is supposed to be served tiil 11:00. We arrived at 10:30 and found only milk, cornflakes, one slice of bread and few slices of cheese left on the buffet. And no coffee left in the coffee machine. So it seems it's rather "first come first served" than "served till 11:00" style (I did not expect buffet to be refilled till 11:00, but I did hope to be asked if we wanted anything else than cornflakes).
No lift available, so don't bring heavy luggage :-)
Overall - it's original place to stay, but hostel not hotel quality.

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Werol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Lucerne hotels

Adelaide, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 5 October 2012

I get the novelty of using an old jail as a hotel, but this place hasn't even been converted. The rooms are just the same as when it was a jail, except now they put two guests per cell that was designed for one prisoner. There are bars on the windows. A faecelly looking brown stain on the walls, and someone else's toenails on the floor. The door to the room is a big thick prison door and makes for a claustrophobic experience. The staff were rude and unhelpful and the whole place smells and is creepy. I wanted to change hotels, but we were with Topdeck so it was already paid for and we couldn't get a refund. That said, I will be emailing topdeck with complaints and photographic evidence. Worst hotel I have EVER stayed in

Room Tip: Don't bother, stay somewhere else
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  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Amanda F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed 30 September 2012

Stayed here for one night as part of Topdeck tour. Room very small with no room to sides of double bed. No curtains on window. Walls not painted and very dirty. Floors looked like they had never been cleaned either. Shower and toilet okay. In the morning found 4 bedbugs in our bed.

The idea of staying in a prison is good, however it should be that a couple rooms are set up as how they would have been when the prison was in use, the rest of the rooms where guests stay should be renovated so as to be clean and comfortable. Do not stay at this location unless you want to live like an actual prisoner.

Room Tip: If you risk staying at this place, sleep in a sleeping bag liner to avoid the bedbugs!
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  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MartyMerman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 18 September 2012

Great for a back packer, terrible for business. Internet not working, no tv, but then again. This is jail! Location great, reasonably priced, for luzern! Breakfast was sparse. Enjoy your time in jail.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Wazzabk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St.-Martin
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 17 September 2012

Stayed with friends one night at the Jailhotel in Lucerne via a 'Dein Deal'. Well situated in the old town near the river. We reserved 1 double & 1 twin room 'Most Wanted'. Modern entrance straight into the prison world... they kept it pretty authentic!!

Rooms are very simple (as it would be in a prison) and quite small, window (with bars of course) but we had WC and shower - all working fine and rooms were clean. No wardrobe to put your cloths.... I suppose this is normal as well!!
Not recommended for a romantic weekend...;-)!
Breakfast was correct.

Receptionists were very friendly and helpful but unfortunately did not know much about Lucerne, excursions, restaurants... so you better inform yourself beforehand.

We had dinner at a very good Italian restaurant: Ristorante Rossini very near the train station and the old wooden bridge. Pasta was excellent (and hot!!), good choice of wine and prices are correct.

  • Stayed September 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Memphis56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Jailhotel Loewengraben

Property: Jailhotel Loewengraben
Address: Loewengraben 18, Lucerne 6004, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #66 of 68 Hotels in Lucerne
Price Range (Based on Average Rates): ££
Hotel Class:2 star — Jailhotel Loewengraben 2*
Number of rooms: 66
Reservation Options:
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Also Known As:
Jailhotel Loewengraben Lucerne
Jailhotel Loewengraben Hotel Lucerne

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