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“Great Property” 5 of 5 bubbles
Review of Radisson Blu Hotel, Lucerne

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Radisson Blu Hotel, Lucerne
Ranked #17 of 69 Hotels in Lucerne
Mumbai (Bombay), India
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Great Property”
5 of 5 bubbles Reviewed 14 May 2014

Have checked in yesterday with my wife n son for two nights, n the property is really excellent .
With fast Checkin, great buffet breakfast n very helpful reception staff, I rate this as one of the Best Properties I have stayed in Europe. The room is very well done with little thoughtful things placed at all the right places. Housekeeping is commendable n u realise thus when u r travelling with an nine year old child. Also the Hotel Restaurant Luce is a great place n we had an lovely enjoyable dinner last night. The staff r always willing to go the extra mile, n there is never a No for any reasonable request done to them. Will always stay at this hotel on our next visit to a Lucerne.

Room Tip: Request for an lake facing room , this has an awesome view. Rooms facing the lake r the best.
See more room tips
  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank firoze_petigara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Restaurant L, General Manager at Radisson Blu Hotel, Lucerne, responded to this review, 19 May 2014
Dear Guest,

We are very much delighted to receive your outstanding rating via tripadvisor! The team of the Radisson Blu Hotel, Lucerne is happy that we met all your expectation towards our hotel.

We do sincerely hope to be your host for your next trip to Lucerne, we would love to! If we can do anything for you, let us know at any time!

All the best wishes from sunny Lucerne

M.Conzelmann
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,040 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (177)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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  • Any
English first
Katy, Texas, United States
Level Contributor
75 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 4 May 2014

We were on a Viking River Boat cruise and took advantage of the two before trip to Lucerne. The hotel was very clean and the hotel staff was very helpful. The only downside was the location was a good long walk to the center of town. If you don't mind a walk, then it is a great place to stay. The rooms were clean and well appointed. The room was a nice size, much larger than the typical room you expect at most hotels in Europe. The TV had a few English speaking channels (mostly news). The breakfast buffet was very good all the European treats you would expect and a very good wait staff. A really nice place to stay. We paid an extra 63euros a day and got a view of Lake Lucerne. When the clouds finally cleared, it was worth the extra price.

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Ronald B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Restaurant L, General Manager at Radisson Blu Hotel, Lucerne, responded to this review, 6 May 2014
Dear Guest,

Thank you for the flowers! Thank you for all these compliments, we are very pleased to hear, that you liked our hotel and the wonderful lakeview room.

All kind comments on our hotels accomodation and our service is very important to us. Our staff works hard to live their 'Yes I Can!' attitude each day.

The team of the Radisson Blu Hotel, Lucerne is looking forward to welcoming you back some day and sends you the very best wishes.

M.Conzelmann
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Frankfurt, Germany
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 3 May 2014

Ideally located in the middle of everything, very friendly staff, clean and nice rooms, great breakfast. Thank you very much for this great experience! Ideal for business as well as family trips. Looking forward to our next stay.

  • Stayed October 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Vera I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Restaurant L, General Manager at Radisson Blu Hotel, Lucerne, responded to this review, 6 May 2014
Dear Guest,

As you thank us for this great experience, we would like to thank you for being our guest and for taking the time to share your opinion with other travelleres and with us. It is always worth a great deal to get a feedback from our guest. We would like to improve our 'Yes I Can!' service each day to make our guest even more comfortable. Please let us know at any time if we can do anything for you!

The entire team of the Radisson Blu Hotel, Lucerne is looking forward to having you back soon and sends you the very best wishes to Frankfurt.


Kind Regards,

M. Conzelmann
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdeen, United Kingdom
Level Contributor
524 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 181 helpful votes
4 of 5 bubbles Reviewed 29 April 2014 via mobile

Stayed two nights in a larger than average room on the 4th floor. The room had ample storage space, tea making facilities, iron & ironing board, hair dryer and mini safe in the room, which also has a multitude of electric points & light switches.
The bathroom had a large tub and an over bath shower, but the opaque bathroom wall and no night light adversely affected sleep quality, as did the very soft pillows.
Breakfast buffet is extensive & nicely presented and you may have items cooked to order, for example eggs, pancakes & waffles. There is also a good selection of teas.
The staff are most helpful & friendly.

Stayed April 2014, travelled as a couple
Helpful?
2 Thank MLW28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Restaurant L, General Manager at Radisson Blu Hotel, Lucerne, responded to this review, 30 April 2014
Dear Guests

Thank you very much for your review on tripadvisor.
Our apologies for the inconveniences during your night rest. Please kindly note that we have a big assortment of pillows, from feather to synthetic, soft, medium and hard ones. Do not hesitate to contact our front desk 24 /7 and we will be pleased to bring you the appropiated pillow to the room.

We would be pleased to welcome you again at Radisson Blu Hotel, Lucerne. We will make your stay during the day and during the night simply perfect.

Best regards

M. Conzelmann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moyock, North Carolina, United States
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 19 April 2014

The Radisson Blu hotel is located a 5 minute walk from the central train station and adjacent to Lake Lucerne. The hotel provides a lovely view of the lake and the mountains. As a 4-star hotel, it is not cheap, but quite reasonable by Swiss standards. Front desk personnel were very helpful...providing useful information on local tours and getting around the city. The room is modern, clean, and comfortable. Amenities include a business center, free wifi, also a very nice sauna and gym. The other real plus is that the hotel is a 15 minute walk to the Old City, where many of the sights of Lucerne, restaurants and shops are located.

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Restaurant L, General Manager at Radisson Blu Hotel, Lucerne, responded to this review, 22 April 2014
Dear John

Thank you very much for your words posted in Tripadvisor. As you have mentioned our Radisson Blu Lucerne and its location is simply absolutely convenient for our guests to reach every Lucerne "hot spot" within walking distance. Both business traveller and leisure guests can enjoy the beauty of Lucerne in the cosmopolitan but relaxing atmosphere of our hotel. Our proffessional staff is here to help you with any issue our guests may have. That's our job.

We would be very pleased to welcome you again at Radisson Blu Hotel, Lucerne!

Very best regards & see you soon!

M. Conzelmann
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 April 2014

We got here to the hotel from France for the final leg of our honeymoon. We were very impressed with our hotels in France and had very high expectations from the all famous Radisson and the hotel staff simply exceeded our expect ions and made it a stay to remember. after our fantastic stay in France.

We were here for the final leg of our honeymoon after France and forgot to actually request in advance for the lake view room. We were initially given a great room but it did not have the lake view which was of concern to us. The hotel was completely booked at this point from our understanding so we decided to live with it. But a few hours after checking in my wife and I went back to the front desk and the staff was extremely helpful and understood that it was our special occasion. They really treated our request as top priority and made necessary arrangements to make sure we were upgraded to a lake view room.

Our special kudos, thumbs up, & thanks to Ms. Sabine Oertel & Ms. Roxana Hessabi who made this possible! thank you very very much. We would like your management to know that you exceeded our expectations and have our recommendations to all our friends, family, and Lucerne visitors at all times.

Room Tip: There are limited lake view rooms so in case you need a lake view room you might want to put in a re...
See more room tips
  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AJK272013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Restaurant L, General Manager at Radisson Blu Hotel, Lucerne, responded to this review, 22 April 2014
Dear guest

Thank you very much for your comment on Tripadvisor. To over exceed the expectations of our guests and make your stay memorable it's what make our job a great job!!

Thank you for your words to Roxana and Sabine. Their effort to make your stay simply the best stay will be honored!

We would any time be pleased to welcome you again at Radisson Blu Hotel, Lucerne!

Warm regards & see you soon!

M. Conzelmann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 11 April 2014

This is a business hotel with modern furnishing, clean room & nice bathroom. Free coffee making facilities but no complimentary water. As we were with a tour group we did not had time to enjoy the nice gym and suana. Breakfast spread was very good as expected of business class hotel but the restaurant was crowded as many other guest from other tour groups arriving on the same day. The hotel was 5 minute walk from railway station, a definite plus for free and easy tourist.

  • Stayed March 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank StevenFoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Restaurant L, General Manager at Radisson Blu Hotel, Lucerne, responded to this review, 14 April 2014
Dear Steve

Thank you very much for your comments & rating on Tripadvisor. We are glad to hear that you have enjoyed your stay at Radisson and our breakfast, which is daily prepared by our cooks with dedication. The very convenient location of Radisson Blu, Lucerne, 5 minutes walking sitance from the city centre of Lucerne, makes our property the ideal destination to enjoy holidays!

We would be pleased to welcome you again!

Very best regards & happy Eastern!

M. Conzelmann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Radisson Blu Hotel, Lucerne

Property: Radisson Blu Hotel, Lucerne
Address: Lakefront Center Inseliquai 12, Lucerne 6005, Switzerland (Formerly Radisson SAS)
Phone Number:
Region: Switzerland > Canton of Lucerne > Lucerne
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#11 Business Hotel in Lucerne
#12 Luxury Hotel in Lucerne
#16 Family Hotel in Lucerne
#19 Romantic Hotel in Lucerne
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Radisson Blu Hotel, Lucerne 4.5*
Number of rooms: 189
Official Description (provided by the hotel):
Guests at this Lucerne hotel enjoy the best of both indoors and out, with comfortable accommodation overlooking the banks of Lake Lucerne. At the Radisson Blu Hotel, Lucerne, choose from 189 comfortable rooms and suites with thoughtful amenities, including Free high-speed, wireless Internet. All rooms feature stunning views of either the lake below or the soaring Alps in the distance. Dine on exceptional cuisine at the on-site LUCE Restaurant, and be sure to pay a visit to the LUCE Wine Lounge to sample the expansive list of delicious wines. This Lucerne accommodation also offers a fitness centre and sauna as well as flexible meeting facilities. ... more   less 
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Also Known As:
Radisson Blu Hotel, Lucerne Hotel Lucerne
Radisson Lucerne
Lucerne Radisson

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