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“Always Perfect” 5 of 5 bubbles
Review of Beau-Rivage Hotel

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Beau-Rivage Hotel
Ranked #2 of 12 Hotels in Neuchatel
Certificate of Excellence
ISTANBUL
Level Contributor
40 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Always Perfect”
5 of 5 bubbles Reviewed 27 April 2012

I stay here since 1996 once/twice a year..Stayed 2 nights again..It is great..The price you pay is really good for such a well located and managed beautiful Hotel.Service,food,rooms..all are perfect..
The only thing I can "complain" is that there is always somewhere in the hotel under renovation!But you hardly feel it..business or pleasure..always good.

Room Tip: almost all rooms have lake view..
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  • Stayed April 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KOXAL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas M, Propriétaire at Beau-Rivage Hotel, responded to this review, 7 August 2012
Dear Sir,

Thank you for sharing your feeling concerning your stays in our property.

It is always a pleasure for our team to receive such positive reviews, especially from our regular guests.

We do pride ourselves in offering a perfect and up to date environment to our guests, and we are glad that you have picked up on this.

We all look forward to the pleasure of your return visit.

Best regards,

Thomas Maechler
Owner & Maître de Maison
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

279 reviews from our community

Traveller rating
    176
    73
    19
    7
    4
See reviews for
37
94
7
94
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (37)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Southampton, United Kingdom
Level Contributor
162 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 bubbles Reviewed 23 April 2012

I have stayed here a total of 3 times now. Every visit I have treated politely by the staff and have found the room and meals absolutely fine. It has a wonderful view / location and is very convenient for travelling in town or further afield. Typically Swiss understated. No problem staying here again.

Room Tip: Rooms on the east side overlook the back street but the lake can still be seen (just). Obviously th...
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  • Stayed November 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank thegrumpyoldgit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas M, Propriétaire at Beau-Rivage Hotel, responded to this review, 7 August 2012
Dear Sir,

We thank you for your nice words and are delighted that you enjoyed our stays with us.

We look forward to welcome you back in the near future,

Best Regards,

Thomas Maechler
Owner & Maître de Maison
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Geneva2009
Level Contributor
542 reviews
141 hotel reviews
common_n_hotel_reviews_1bd8 217 helpful votes
4 of 5 bubbles Reviewed 9 April 2012

no 1 in neuchatel. manager has great and surprisingly positive ideas. a music box in the room (suite) - what a wonderful and special idea. settings beautiful - great staff

  • Stayed January 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Geneva2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas M, Propriétaire at Beau-Rivage Hotel, responded to this review, 7 August 2012
Dear Sir,

We thank you for your nice words. We are delighted that you enjoyed the stay with us along with our service and special room amenities! We do pride ourselves in creating unique experience, and we are glad that you have picked up on this.

We look forward to welcome you back in the near future,

Best regards,

Thomas Maechler
Owner & Maître de Maison
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Utrecht, The Netherlands
Level Contributor
55 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 30 January 2012

I have stayed at this hotel twice, for business. The hotel is beautifully situated, at the lake geneva. I had lake views both times I stayed there. The check-in was good, and so was the service. I mad a call to the front dest to ask about the Wifi code and within 2 minutes, they had brougth it to my room on a piece of paper! Rooms are big and clean. A little warm, so be sure to turn down the heat when you enter the room, Uuless you like it nice and toasty of course!
Breakfast is abundant and service good. All in all, great hotel!

  • Stayed January 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank IreneUtrecht
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tel Aviv, Israel
Level Contributor
87 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 17 November 2011

Stayed there for business , 2 nights in July 2011.
The hotel is well situated . Breakfast restaurant and veranda bar at night were great.
My room on the 2nd floor was big in size and small to tiny in windows.
It felt a bit stuffy. Air-con being outdated didn't help much.
Room decore is old-fashioned and very dark.
Bed was comfortable with crisp white linen.
Bathroom is big. well equipped with great amenities.
WiFi in the room wasn't great . An occasional faint signal. Tried linking with cable , but this was a price trap , which I caught on time.
Hotels should offer free Wifi connection. Expensive hotels like this one should pay their guests to use wifi
I'll be back if I have to be in Neuchatel .

Room Tip: Only lake facing rooms. Rooms facing the street (rue du Mole) have tiny windows.
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  • Stayed July 2011, travelled on business
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank ZvikaGl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Basking Ridge, NJ
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 26 September 2011

Pros
-Large, well appointed rooms...especially when compared to other European hotels
-Lovely location...directly on the lake, 2 minute walk to town
-Great bathroom...large, clean, well designed

Cons
-Although generally friendly and efficient, the front desk seems to be run very rigidly. One of my colleagues was treated quite harshly until SHE offered to upgrade to solve the problem.
-No free WIFI, not even in the lobby
-Thin walls...I could hear coughing in the next room

  • Stayed September 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank thefly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barbados
Level Contributor
118 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed 29 July 2011

I have stayed in this hotel (same room actually) twice in the past 10 months and my wife a 3rd time. It is arguably the best hotel in Neuchatel with a great location on the lake and a short walking distance to the pedestrian malls and restaurants. The bar is the best of all the local hotels and friends who stayed at other hotels would congregate at Beau-Rivage after their dinners. The only negative is the price - it is not cheap and if you have to change your reservation they are not flexible and will (and did) charge a cancellation fee - despite more than 24 hours notice.

  • Stayed June 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank ByrenToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Beau-Rivage Hotel

Property: Beau-Rivage Hotel
Address: esplanade du Mont-Blanc 1, Neuchatel 2000, Switzerland
Phone Number:
Region: Switzerland > Canton of Neuchatel > Neuchatel
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 12 Hotels in Neuchatel
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Beau-Rivage Hotel 5*
Number of rooms: 66
Official Description (provided by the hotel):
The luxury five-star Superior Beau-Rivage Hotel in Neuchatel enjoys a privileged position on the popular Esplanade du Mont-Blanc promenade beside Lake Neuchatel. The hotel enjoys spectacular views of the lake and the Bernese Oberland Alpine chain and is within a five-minute walk of the historic city centre. In addition to the 66 stylish and spacious rooms and four suites, the hotel offers a restaurant called O'terroirs, a Veranda Bar and two well-tended outdoor terraces with bar, lounge and restaurant. As well as a B-Spa, a cellar and six conference rooms. The hotel is member of Relais & Chateaux and the Swiss Deluxe Hotels. ... more   less 
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