This is a strange review. The hotel is all class - impeccable service, friendly & efficient staff, and the location on the lake is unsurpassed. The bedrooms are large and spacious, with equally large and spacious bathrooms. The meeting and convention service is top class too. So I have to wonder why they spoil it all with rock hard, springless mattresses and flat pillows on the bed? Why be premium at all levels and then be totally poor on the most important aspect of a hotel i.e. sleep quality. I spent 3 nights there and managed about 7 hours of sleep, constantly waking up with sore hips, a stiff neck and an aching back. Given that the major hotel chains are competing on the comfort of mattresses and sleep quality, this 5-star hotel has dramatically fallen behind.
- Official Description (provided by the hotel):
- The luxury five-star Superior Beau-Rivage Hotel in Neuchatel enjoys a privileged position on the popular Esplanade du Mont-Blanc promenade beside Lake Neuchatel. The hotel enjoys spectacular views of the lake and the Bernese Oberland Alpine chain and is within a five-minute walk of the historic city centre. In addition to the 66 stylish and spacious rooms and four suites, the hotel offers a restaurant called O'terroirs, a Veranda Bar and two well-tended outdoor terraces with bar, lounge and restaurant. As well as a B-Spa, a cellar and six conference rooms. The hotel is member of Relais & Chateaux and the Swiss Deluxe Hotels. ... more less
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