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“Comfotable enough”
Review of Hotel Alpes et Lac

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Hotel Alpes et Lac
Ranked #5 of 12 Hotels in Neuchatel
Waco, Texas
Level Contributor
144 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
“Comfotable enough”
Reviewed 25 July 2013 via mobile

We just finished a stay at this hotel. The room was spacious, bathroom large. The breakfast was good with a wide variety of meats and fruits. Thd staff was bend ovef backward helpful as well.
We were in a lake view room which had a fabulous view of the alps and lake. The hotel is literally across the street from the train station so this is handy. From the train station you can take a funicular down to the lake shore or hop on a city bus right to Place Prury in town center.
One thing i need to mention is that my daughter had a rollaway bed. She was bitten at night by bugs which caused a red rash that had to be treated with medicine.
The hotel does not have AC so it can get very hot.

Stayed July 2013, travelled with family
Helpful?
1 Thank cinnamongirl2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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152 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (36)
Date | Rating
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English first
Zurich, Switzerland
Level Contributor
140 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed 30 June 2013

The Alpes et Lac may not be the most luxurious hotel in Neuchatel, but its location next to the station makes it the perfect place to leave your luggage and explore the town.

The rooms are large for the price, and now that summer is coming probably a bargain for this part of Switzerland. The location means that you can either take the funicular down to town, or walk down the path and little backstreets, to arrive there in 10 minutes max.

Breakfast is still good, if not amazing, and the service is personal and quick.

Room Tip: Try to get a room facing towards the lake.
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  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SwissFrenchBrit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Falmouth, Massachusetts
Level Contributor
178 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 10 June 2013

Right across from the train station, a very clean, comfortable, simple hotel. The rooms are on the small side, but more than adequate for one or two nights. The breakfast was fine and the staff was professional (if perhaps a little on the cold/distant side). Incredible views from the lake side of the hotel. I liked the place overall but experienced one problem involving our next door neighbor. That is, she kept her balcony door open (it was a shared balcony) at night and proceeded to smoke like a chimney inside the room at the same time as she talked away to her companion in the room. This created the dual problem of our having to keep our doors closed so as to avoid the second hand smoke and still having to listen to her! While this is not entirely the hotel's fault, I think that this and other hotels could do much more to actually enforce the no smoking rules and laws. The problem is that the Swiss and the guests that visit are incredibly addicted to smoking (a filthy and disgusting habit in my view) and these people tend to be inconsiderate of others, and the hotels are hesitant to alienate this population. I might also mention that there was a cigarette burn hole in our bedspread. Sorry for the rant, but the smoking in Switzerland really bothered me and the problem became acute at this hotel because of the aforementioned incident.

Room Tip: Definitely get a room with a lake view if you can (but beware of smokers, as noted in my review).
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Aquila13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level Contributor
93 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 15 May 2013

The hotel is basic but delivers on what's important -- a good night's sleep. I was there only one night for a business trip, so didn't spend much time in the hotel. The room was very clean, well-organized, and a decent size. Breakfast was solid -- good quality and plentiful choices. Service was friendly, and the woman at the front desk made a very good recommendation for dinner. The hotel is perhaps not the place for a romantic getaway by the lake, but it's a good value for a convenient location and comfortable rooms.

  • Stayed December 2012, travelled on business
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cillierabbit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haywards Heath, United Kingdom
Level Contributor
111 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 12 May 2013

The hotel is alongside the CFF station but there is no noise from the trains. The room prices fall into two types depending if you want a view of the lake or the side of the station building. I chose the station building and in Room 310 enjoyed a perfect nights sleep.
The staff were all very helpful and all spoke English. My room had everything I needed.
The breakfast had a wide range of things to eat and could not be faulted, there is also a view of the lake thrown in.
I decided to push the boat out and had dinner on the terrace.. As I walked out onto the terrace I stopped dead in my tracks, the view, lake and Alps complete with snow, wow. The dinner was excellent. I didn't finish my bottle of mineral water and the waitress gave me a glass and told me to finish off in my room, how about that for helpful!
If finances are tight there is a McDonalds the other side of the road from the hotel.
Would definatly stay there again if in Neuchatel.

Room Tip: I don't think it is worth paying extra for the view, rooms are for sleeping in after all.
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  • Stayed April 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Roger J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zurich, Switzerland
Level Contributor
140 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed 25 November 2012

The hotel Alpes et Lac is situated very conveniently next to the station above the town (there is a furnicular from the station to the lake). Staff are friendly and efficient, but their French - not surprisingly - was better than their English.

Rooms are functional and not particularly luxurious, but match the location and the style of the hotel. If you like wooded flooring then this is for you. My guess is that the rooms facing the lake have a better view. I looked at the station through my window, but as I was there on business and arrived late and left early, no problem.

The price is good and the location is very convenient - reserve early to avoid disappointment.

Room Tip: Facing the lake
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  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SwissFrenchBrit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ISTANBUL
Level Contributor
40 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 14 November 2012

Since years I was regularly staying in Beau Rivage..This time there was an international conference in Neuchatel and found the last room of Hotel Alpes et Lac.Stayed 2 nights.
It is perfectly located at the exit of main train station..very well organised.Good breakfast,perfect panaroma..Besides the price is really good comparing to the service you receive..
Thanks to all staff.

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank KOXAL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Alpes et Lac

Property: Hotel Alpes et Lac
Address: place de la Gare 2, Neuchatel 2000, Switzerland
Region: Switzerland > Canton of Neuchatel > Neuchatel
Amenities:
Bar / Lounge Business Centre with Internet Access Children Activities (Kid / Family Friendly) Restaurant
Hotel Style:
Ranked #5 of 12 Hotels in Neuchatel
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Alpes et Lac 3*
Number of rooms: 30
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