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“Amazing place but had a bad accident at the reception” 3 of 5 bubbles
Review of Oberwaid - Kurhaus & Medical Center

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Oberwaid - Kurhaus & Medical Center
Ranked #4 of 18 Hotels in St. Gallen
Moscow, Russia
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Amazing place but had a bad accident at the reception”
3 of 5 bubbles Reviewed 17 August 2014 via mobile

Beautiful spa. Amazing place. Great food. Wonderful suites. Fantastic nature. But terribly untrainded staff at the reception. We are sitting here already for 1 hour because the ladies at the reception have no idea about how to confirm the amount of the reservation. They try to block one more time 3000 dollars which I refused. Our flight is 3 hours and for 2 hours we need to drive to the airport. So if i will be late than i will write one more time about the
worse service i have ever had in high class hotel. Train your staff how to use credit card machine.

Stayed August 2014
Helpful?
1 Thank Ekaterina_Siver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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85 reviews from our community

Traveller rating
    63
    18
    1
    3
    0
See reviews for
9
28
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
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  • English first
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English first
Riga, Latvia
Level Contributor
79 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 28 July 2014

Absolutely quiet and relaxing atmosphere. Rooms are rather spacious and have a balcony; bathrobe & slippers, free WI FI, safe. There's also lounge on every floor with tea / coffee making facilities, mineral water which is very convenient. There's well equipped gym and extensive spa / hammam area with indoor and outdoor swimming pools including jacuzzi. Every evening there's live piano music in the lobby bar. Additionally would like to mention outstanding food quality in the restaurant - offering well balanced, nutritional dishes.
Overall very high quality of the facilities and service. REcommended for relaxed holiday and if you need to combine it with some health treatments.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank U1traviolet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
29 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 bubbles Reviewed 29 June 2014

We like to stay in a special place while visiting St. Gallen and we found Hotel Oberwaid - Kurhaus & Medical Center which is on the upper levels of the Medical Center.

Very elegant check-in service - from Concierge to Reception, we were even greeted by the Hotel General Manager Mr. Thomas Weber.

Clean, comfy, spacious room we had with a wonderful view to Lake Constance - equally charming day or evening.

Healthy and stress-free living concept is no doubt the unique features of this hotel. Daily programs such as Yoga class, Nordic Walking, back exercise are available to hotel guest free of charge, which is really an added value. Somehow like a cruise holiday. The Hammam in the Tau Spa by Hamman Master Mohammad from Egypt is authentic and very special.

The message of healthy seems to be everywhere in this hotel. I saw the General Manager doing Nordic Walking with Nicole the instructor in the hotel park one afternoon.

A very special and enjoyable accommodation I highly recommend.

  • Stayed June 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank organpipecoral
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
57 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 11 March 2014 via mobile

I spend 5 weeks at this place for recreation and found quiet a good overview of all different areas in this Hotel.
I like the rating from MagicTill, a mix between modern and frumpy. That's exactly what it is. I would rate it as a 4 star hotel.
Generally the stuff is very friendly and attentively.
The Restaurant service is perfect, it's difficult to find such a high standard. Also the food is excellent. Very creative and of course sometimes to healthy but nevertheless, the chef gave me the opportunity to order what ever I wont, even Wienerschnitzel.
Breakfast buffet is very poor compared to other hotels in this price category. Designed by a dietary adviser - good for overweighted or people with nutritional problems.
The rooms are comfortable w/o Minibar. Water is complimentary. For wheelchair very difficult in the standard or deluxe room. Lake side view is nice but w/o sun. Mountain few rooms are highway few rooms so take care what you are booking. Park-side or lake side is ok.
Excellent Gym, big swimming pool with pleasant temp of 28C. Spa is quiet overpriced with massage and
stuff like this. I missed the wow effect. Very sterile and "cold".
Very professional physiotherapists and healthcare.

Stayed March 2014, travelled solo
Helpful?
1 Thank Oliver D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oberwaid-Kurhaus, Verkaufsleiter at Oberwaid - Kurhaus & Medical Center, responded to this review, 13 March 2014
Dear posaco1, we appreciate your feedback and will not stop to continuously improve our offers and services. Analysing the feedback you gave us we believe in your return and you recommending us. Thank you again for your feedback.

The Oberwaid Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madison, Georgia
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 1 December 2013

Wonderful! Excellent service and facility. Breakfast is delicious. Piano bar at night is relaxing. Rooms are clean, quiet and provide spectacular views. From our room, we could see Austria, Germany and France. There is an enjoyable walking trail around the property, as well. I saw little activities for children, but we did not bring the children on this trip; it was a business trip.

  • Stayed November 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lifeisgood30650
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Oberwaid - Kurhaus & Medical Center

Property: Oberwaid - Kurhaus & Medical Center
Address: Rorschacher Strasse 311 | 9016 St. Gallen, St. Gallen 9016, Switzerland
Region: Switzerland > Canton of St. Gallen > St. Gallen
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 18 Hotels in St. Gallen
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Oberwaid - Kurhaus & Medical Center 4.5*
Number of rooms: 140
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