We stayed at the Gstaad Palace in late September as we took over the hotel for 2 days - so I had a chance to see all areas! As you get through the quite small reception area, the quality and friendly feel of the hotel is truly as described by other reviewers. It only has 90 rooms so keeps a small luxury hotel feel to it.
The single bed rooms are small (7 of them I think) but well planned out - and the larger rooms with views of the south mountains are very appealing. And the Maitre d'Hotel - Gildo - is like a perfect father meeting and greeting family back for a stay.
The food was exellent and there is a regular shuttle bus between the town\village (2 minutes down the hill) and the hotel.
For a five star hotel - it has six star prices, and the high level of the Swiss Franc does not help. hence it may be struggling a little but luxury is permanent and it will continue to be a success. I can imagine how it comes into its own during the winter months with snow on the ground, and the fires in the grates.
I didn't encounter any problems with any of the staff and the diversity from Italy, Germany and Switzerland was refreshing. They were all excellent and I love the motto of something like "We have kings as customers, and all of our customers are kings".
Having been I think that's it, I don't need to go back again but I am glad I went.
After we had our 2 day conference they closed until 16 December for the winter season.
- Official Description (provided by the hotel):
- Over the years the Gstaad Palace has earned an unrivalled reputation for discreet, refined hospitality, and has always welcomed the most discerning international clientele. Set on a hill overlooking Gstaad, the resort is privileged to offer a breathtaking view of the majestic Swiss Alps. The 104 tastefully decorated rooms include 19 junior suites, 4 suites, 2 Tower Suites and the most luxurious and sophisticated three-bedroom Penthouse Suite ever built in an Alpine resort. ... more less
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