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“Superb Hotel”
Review of The Alpina Gstaad

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The Alpina Gstaad
Ranked #1 of 21 Hotels in Gstaad
Certificate of Excellence
Zurich
Level Contributor
178 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
“Superb Hotel”
Reviewed 19 July 2014 via mobile

We liked the stay in Alpina very much. The rooms are spacious and cozy, yet elegant, the food is excellent, the spa gorgeous. Reading dome negative comments I understood the authors. However, why should I not speak English to a nice Italian waiter or a polish spa staff member? I have not met any Swiss staff - so what.... I look forward to going again.

Stayed July 2014
Helpful?
Thank BernhardZurich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheAlpina G, Manager at The Alpina Gstaad, responded to this review, 28 July 2014
Dear Valued Guest

Greetings from sunny Gstaad!
Kindly note that we have integrated within our team an Innovation & Development department with the goal to improve and find solutions to our guests comments and desires while striving for the experiment and development of creative products, services and experiences. Kindly rest assured that The Alpina Gstaad Team will take prompt actions to improve and find solutions to the areas witch you have addressed. Your feedback was extremely valuable for us, we would like to thank you for taking the time to write a review. We are looking forward to welcoming you back soon.

With kind regards
Eric Favre and The Alpina Gstaad Team
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376 reviews from our community

Traveller rating
    350
    19
    5
    1
    1
See reviews for
93
159
13
27
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (48)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
New Orleans, Louisiana
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 17 July 2014

I am the president of a large travel agency. I just returned home from one of the best trips I have ever taken and I felt inclined to write about a hotel that is one of the finest I have ever stayed in my entire life. It is The Alpina Gstaad and I cannot say enough about it in terms of service, facilities and accommodations. From the second you drive up to the hotel you are taken aback by the entryway and the vast array of flowers everywhere. The staff is wonderful. We were greeted with smiling faces and whisked away to our rooms. Every room is different and are something you have to experience to believe. They have thought of every detail imaginable and the views from every room and terrace are breathtaking, showcasing the scenery for which Switzerland is famous. Every space in the hotel exudes the comfort of visiting a friend’s home. The spa is one of the finest I have ever visited. It has sauna, steam rooms, steam baths, cold baths, salt rooms, ice showers, hot showers, indoor and outdoor pools, juice bar, workout facility and every type of treatment room imaginable. There are so many facilities in the hotel from multiple bars, cigar rooms, restaurants and indoor and outdoor seating areas. I plan on making a return visit because I did not have enough time to explore the entire property. Gstaad is one of my favorite places I’ve visited, with fabulous restaurants, world class shopping and so many things to do. If you are visiting Switzerland, Gstaad is not to be missed and The Alpina Gstaad is the place to stay.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank TravelCorp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheAlpina G, Manager at The Alpina Gstaad, responded to this review, 28 July 2014
Dear Valued Guest

Greetings from the beautiful Bernese Oberland! The Alpina Gstaad and its Team would like to take this opportunity to thank you for your positive review. Although it is always an honour to receive such positive comments, being “a project of passion” we believe that there is always room for improvement. We are looking forward to welcoming you back soon.

With kind regards
Eric Favre and The Alpina Gstaad Team
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Key Biscayne, Florida
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 July 2014 via mobile

Exquisite rooms, impeccable service, delicious food. One of the most beautiful hotels in the world with a majestic view of the surrounding mountains. It's not just a hotel stay it's an amazing. experience.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sylvia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheAlpina G, Manager at The Alpina Gstaad, responded to this review, 1 August 2014
Dear Sylvia B

Thank you very much for taking the time to post your review. We are happy to hear that you have enjoyed your stay. We will make sure to pass on to all The Alpina Gstaad Team your friendly words. It was a pleasure having you with us and we hope to welcome you again soon.

Warm regards from Gstaad, Eric Favre and The Alpina Gstaad Team
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Tucson, Arizona
Level Contributor
29 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 5 July 2014

We bicycled through the black limestone tunnel to the lobby entrance and began enjoying our stay in sheer paradise. Check in was quick, our bags were in our room before we got there and the hotel and our room was just gorgeous. The wooden ceilings and walls and the fireplace and the warm colors worked into the decor gave it a cozy alpine feeling, but the white carpet and plush furniture added an elegant touch. The two bathrooms were all travertine, there were two shower heads in the master shower and controls for lighting and curtains. From the outdoor patio, we could see mountains and enjoy the peaceful silence of Gstaad. All we heard outside were cowbells.

We enjoyed both the outdoor and indoor pool. From outdoors, you have lovely views all around you. Inside, the lighting changes and there are two hottubs and the whole deck is done in elaborate marble.

All the food was to die for. I'm not usually a foodie, but I could have sat at the outdoor patio in this restaurant 24 hours a day and never stopped eating. The lamb chops melted in my mouth, the creme brulee - accented with Chinese lemon and green tea sorbet had me groaning with bliss. The next morning's breakfast was equally delicious.

All the staff bent over backward to take care of us during our stay. They made us feel special and cared for all during our stay.

This was our all-time favorite hotel! This is an idyllic place for a romantic getaway or if you just need to be pampered and rejuvenate. I hope we will have the opportunity to visit again because we will always remember the Alpina Gstaad as a culinary and romantic paradise.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sabrina D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheAlpina G, Manager at The Alpina Gstaad, responded to this review, 10 July 2014
Dear Sabrina D

Thank you for taking the time to value your stay at the Alpina Gstaad by writing this extensive report.
It is always a pleasure to read positive and supportive comments about our services !
We are very much looking forward to welcoming you back soon.

Warm regards from Gstaad

Eric Favre
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zug, Switzerland
Level Contributor
48 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 24 June 2014

we just stayed for one night in that very nice hotel. Then arrival at the hotel is already an experience for itself. Friendly staff. Very nice decorated rooms. The decor in the whole hotel is great. The SPA is fantastic and huge. Ok, the prices are not for the fainthearted but why not pamper yourself once in a while. The Restaurant was also great but dont forget to bring your cheque book :) A nice treat is the free shuttle to the center of Gstaad.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RolandZug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheAlpina G, Manager at The Alpina Gstaad, responded to this review, 1 July 2014
Dear Roland Zug

Thank you for sharing your feedback on TripAdvisor. It is always a pleasure to read such positive comments regarding our guests’ experience.
We hope to have the pleasure of seeing you again soon at The Alpina Gstaad.

Yours Sincerely,
Eric Favre
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreux/Blonay, Switzerland
Level Contributor
38 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 24 June 2014

This must be one of the best hotels in the world ... a beautiful location in the Swiss Alps, an outstanding physical structure, lovely well-decorated rooms and suites, a really excellent team and a lovely outdoor pool area. We stayed in the Alpina three times last year and have come back again for a weekend stay ... This is a different world and one we will be returning to soon again. And, as an added plus, we have always met very interesting fellow guests during each of our stays.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LakeView10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheAlpina G, Manager at The Alpina Gstaad, responded to this review, 1 July 2014
Dear LakeView10

First of all I would like to thank you for taking the time to share your comments on Tripadvisor regarding your recent stay at The Alpina Gstaad. We are delighted to read that you enjoyed our great location, the outdoor pool and the confortable rooms. We look forward to welcoming you back on your next trip to Gstaad.

Warm regards
Eric Favre
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 22 June 2014 via mobile

Fantastic hotel! Stayed for one night in June 2014 on a work trip. Stayed in a Deluxe Suite. More than enough room, the attention to detail is fantastic - from the dimmer lights, fire place and tv in bathroom!


Ate both breakfast and dinner in the hotel - food and service was great. I also loved the artwork placed all around the hotel and asked Jennie to send me the information about it to me, which she did within hours of me checking out!

Fantastic hotel would love to stay again!

Stayed June 2014, travelled on business
Helpful?
1 Thank Georgeous097
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheAlpina G, Manager at The Alpina Gstaad, responded to this review, 1 July 2014
Dear Georgeous097

It has been a pleasure welcoming you to The Alpina Gstaad and we thank you very much for your positive feedback. It is a pleasure for us to read that you enjoyed your room, the art and the quality of our services.

We all hope to have the pleasure of welcoming you back in the near future for your next getaway.

Sunny regards from the Swiss Alps
Eric Favre
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Alpina Gstaad

Property: The Alpina Gstaad
Address: Alpinastrasse 23, Gstaad, Saanen 3780, Switzerland
Region: Switzerland > Canton of Bern > Saanen > Gstaad
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 21 Hotels in Gstaad
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Alpina Gstaad 5*
Number of rooms: 56
Official Description (provided by the hotel):
The Alpina Gstaad is a luxury hotel in Switzerland for the world’s most discerning travellers opening December 2012. More than a place to stay in the Alps, it is a new icon for Gstaad combining Swiss tradition and thoughtful luxury. The hotel’s design makes use of materials and craftsmanship typical to the region, including centuries-old fir wood crafted by master artisans. The result goes beyond Swiss stereotypes to create a fresh interpretation of Alpine chic. Facilities include 56 rooms and suites, Japanese cuisine from Megu, a Cuban cigar room and a Swiss ‘Stübli’ restaurant. Other year-round attractions include our Six Senses Spa, indoor and outdoor pools, and alpine activities in the Bernese Oberland. ... more   less 
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