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“Beyond the expected!”
Review of The Alpina Gstaad

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The Alpina Gstaad
Ranked #1 of 21 Hotels in Gstaad
Certificate of Excellence
Reviewed 26 August 2014

Really great place, room, spa... No hesitation when we stay in Gstaad : The Alpina. The only little minus is the really loud staff at the restaurant (footsteps, loud voice) not nice when you are enjoying dinner.

  • Stayed: August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank evrard23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheAlpinaGstaad, General Manager at The Alpina Gstaad, responded to this reviewResponded 27 August 2014

Dear Mr. Evrard23,

Greetings from sunny Gstaad.

I would like to thank you for staying with us and for sharing your review with us on Tripadvisor.

Being “a project of passion” we believe that there is always room for improvement. Kindly rest assured that The Alpina Gstaad Team will take prompt actions to improve and find solutions to the areas witch you have addressed.

We truly hope to be able to welcome you back to your Gstaad home soon.

Yours sincerely,

Eric Favre and The Alpina Gstaad Team

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Reviews (411)
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169 - 175 of 411 reviews

Reviewed 23 August 2014

There is nothing bad that can be said about this hotel.
The location is great, the view is great, the service is great and the money value is great.
I particularly appreciated the bid spacious room with nice and big balcony, and the fact that everything is so new, neat and clean.
I have been in many 5stars hotels everywhere in the world and this one is for sure in my top 5!

Can't wait to be back again, next time in winter maybe.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank cara_s322
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheAlpinaGstaad, General Manager at The Alpina Gstaad, responded to this reviewResponded 27 August 2014

Dear Guest,

Greetings from sunny Gstaad.

I would like to thank you for your great review of The Alpina Gstaad. I am thrilled that you had such a great time while visiting us and that we are one of your favourite hotels in the world.

It was a pleasure to have you with us and I am pleased that our service was a real highlight during your stay.

I look forward to welcoming you back to The Alpina Gstaad on your next trip to Gstaad.

With kind regards,

Eric Favre and The Alpina Gstaad Team

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Reviewed 21 August 2014

One of the best place we have been .
Great staff and great food : front concierge to the waiters everybody is there to make you feel at home , really a top service . The restaurants are amazing , Megu is a place to go . Rooms are big , fancy and comfortable .
Romantic .

Stayed: August 2014, travelled as a couple
Thank Cristiano T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheAlpinaGstaad, General Manager at The Alpina Gstaad, responded to this reviewResponded 22 August 2014

Dear Mr. Cristiano,

Greetings from the beautiful Bernese Oberland!

The Alpina Gstaad and its Team would like to take this opportunity to thank you for your fantastic review. We are really glad to hear that we are one of the best place you have been.

I will make sure to inform all the employees of your kind words.

Although it is always an honour to receive such positive comments, being “a project of passion” we believe that there is always room for improvement.

We are looking forward to welcoming you back soon.

With kind regards,

Eric Favre and The Alpina Gstaad Team

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Reviewed 21 August 2014

Being a frequent traveller and fortunate to stay at some of the best hotels in the world, I must say my stay at The Alpina Gstaad was amazing. The hotel is well planned out, excellent friendly staff, rooms are beautiful and with all fancy amenities.
My kids just loved it and did not want to leave...We will be back for sure.

Room Tip: Junior Suite
  • Stayed: August 2014, travelled with friends
    • Location
    • Rooms
    • Service
1  Thank HifaGlobal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheAlpinaGstaad, General Manager at The Alpina Gstaad, responded to this reviewResponded 22 August 2014

Dear Hifaglobal,

Thank you for your fantastic review. I was delighted that you have enjoyed your stay with us and that your kids didn't wanted to leave. I do hope that you will return to see us again in the near future.

With kindest regards,

Eric Favre and The Alpina Gstaad Team

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Reviewed 18 August 2014

We have a home in Gstaad and so only visit the Alpina for drinks and the occasional meal. The building is spectacular as you will see from other reviews on this site and always provides a sense of occasion. Staff are attentive and charming and the hotel seems to have found a successful niche in the Saanenland. A must-see if you are in the area and are into 5-star hotels.

  • Stayed: August 2014, travelled with family
    • Value
    • Service
1  Thank 124Brian124
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheAlpinaGstaad, General Manager at The Alpina Gstaad, responded to this reviewResponded 19 August 2014

Dear Brian,

Greetings from Gstaad.

I was really pleased to read that you enjoyed your recent visit at The Alpina Gstaad and delighted that you liked all the facilities and service at the hotel.

Please do come and see us again soon.

With kind regards,

Eric Favre and The Alpina Gstaad Team

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Reviewed 13 August 2014

The Alpina in Gstaad is one of the most spectacular hotels I have visited in Switzerland.
The design id beautiful , a combination of Swiss chalet with ultra modern.
Rooms are very grand , modern and extremely comfortable
Food and service at the hotel was excellent.
Being Summer the hotel was quite but I expect buzzes with activity in the Winter ski season.
Views are beautiful looking over Gstaad and the mountains
I felt, however, drinks from the bar are a little too expensive in comparison with other 5 star hotels in Switzerland.

In all a fantastic hotel in a most scenic village.

I will definitely try to return in the Winter season.

Marcus Moss,
Victoria
Australia.

  • Stayed: August 2014, travelled solo
    • Value
    • Sleep Quality
    • Service
Thank marc_moss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheAlpinaGstaad, General Manager at The Alpina Gstaad, responded to this reviewResponded 14 August 2014

Dear Mr. Moss,

Warm greetings from Gstaad.

We are most grateful that you took the time to post such a nice review about your stay.

Being “a project of passion” we believe that there is always room for improvement. Kindly rest assured that The Alpina Gstaad Team will take prompt actions to improve and find solutions to the areas witch you have addressed.

We look forward to welcoming you back this winter season.

Thank you again!

With kind regards,

Eric Favre and The Alpina Team

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Reviewed 12 August 2014

july 17-20 deluxe suite. We have never visited Gstaad, and now it will be a regular stop when we need some summertime R&R. Deluxe suite with a balcony looking over the pool. You get the feeling the Alpina is working very hard to make this a summer destination. View from our room was beautiful looking out to the valley/mountains. Extra large bathroom, very comfortable beds. Nice fruit amenity on arrival and always plenty of water to drink. The only item I would consider is a in room Jura cappuccino machine as it sets the tone for high end self service espresso coffee drinks. The lobby is very easy going with a nice buzz and very high ceilings. Megu is perfect, sat at the sushi bar, and watched a true master work on our Omakase. He starts out quiet, but soon is happy to talk about himself, Megu here vs. NY and any local activites you might be interested in attending. The room was quiet at 8:30 but soon was a buzz with plenty of diners. We found the "Capitan" to be a bit like a celebrity, not looking you in the eye when he speaks and moving through the room with to much flair. Perhaps we are not locals, or celebs but I would shut that down and let the waiters do the talking. We enjoyed a few meals on the patio and all the food was prepared very well. Caviar portions were very good, wine service for BYOB was excellent. My wife and I took the Hammam package and enjoyed the change of pace. The two therapists were very good and seemed to enjoy our jokes (small panites for men). Gym is current and provides a very good workout. I never had anyone else in the room when I was working out. They were able to let me in at 6:30am even though it opens at 7. Plenty of hikes and areas to visit. Children are around, but add a nice family touch. The pool is perfect at the right temperature and very good size. Don't miss the Sonnenhof a short ride from the hotel, as the food and location are excellent. The Alpina is a world class property and will only get better over time.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Ask2416
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheAlpina G, General Manager at The Alpina Gstaad, responded to this reviewResponded 13 August 2014

Dear Ask2416,

Greetings from The Alpina Gstaad!

Thank you for your post! We are thrilled to hear that you have enjoyed your stay with us. Kindly rest assured that The Alpina Gstaad Team will take prompt actions to improve and find solutions to the areas witch you have addressed.

We look forward to welcoming you back this winter season, as it's truly a magical time here in Gstaad!

With warm regards,

Eric Favre and The Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Alpina Gstaad

Address: Alpinastrasse 23, Gstaad, Saanen 3780, Switzerland
Region: Switzerland > Canton of Bern > Saanen > Gstaad
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 21 Hotels in Gstaad
Price Range: £425 - £1,360 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Alpina Gstaad 5*
Number of rooms: 56
Official Description (provided by the hotel):
The Alpina Gstaad is a luxury hotel in Switzerland for the world’s most discerning travellers opening December 2012. More than a place to stay in the Alps, it is a new icon for Gstaad combining Swiss tradition and thoughtful luxury. The hotel’s design makes use of materials and craftsmanship typical to the region, including centuries-old fir wood crafted by master artisans. The result goes beyond Swiss stereotypes to create a fresh interpretation of Alpine chic. Facilities include 56 rooms and suites, Japanese cuisine from Megu, a Cuban cigar room and a Swiss ‘Stübli’ restaurant. Other year-round attractions include our Six Senses Spa, indoor and outdoor pools, and alpine activities in the Bernese Oberland. ... more   less 
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