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“Good location but largely overpriced”

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Grand Hotel Regina Grindelwald
Ranked #31 of 41 Hotels in Grindelwald
Lausanne, Switzerland
Level 4 Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Good location but largely overpriced”
Reviewed 22 January 2013

We stayed at that hotel for a weekend during the famous Lauberhorn ski races. The location of the hotel is perfect when you arrive by train which is what we've done. Right across the street from the station. The room we had was big and quiet. But although it was a renovated room, it looked old and out of fashion. The sofas were torn and the rest of the furniture looks like a 3* Swiss hotel of the 80'. The flowered curtains couldn't close completely, there was a gap on each window. The carpets are threadbare and stained. The bathroom was nice and clean. The pool and SPA area is quite old as well. And the people at the reception or at breakfast are not very warm and welcoming. And all this for more than CHF 700.– per night!

  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SM_Lsne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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129 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (18)
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English first
Boulder, Colorado
Level 5 Contributor
67 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 12 January 2013 via mobile

The Grand Regina is a nice hotel overall, but it has some weak links as well. The lobby is nice and there is afternoon tea, which is very pleasant. The rooms are okay, but dated looking. They are clean though. The pool area is very nice. It is a great pool. We did have some issues with the service, but nothing major. Overall, the wonderful town of Grindelwald makes up for the hotel's disappointments.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Emma S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 9 December 2012

Perfect location great view and for a large hotel service was warm and friendly. Little extras like parking our car on arrival and delivery whenever we needed it, giving us water for day trips, umbrellas lent when the weather turned, all made our stay special. Rooms are a little dated but are very good size and it’s all about the Eiger view. We tried out the Spa and the Bar and both were really nice. Breakfast was nice and I asked for an omelets two of the mornings and they came out fresh and delicious.

  • Stayed July 2012, travelled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank David E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marlborough, New Hampshire
Level 4 Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 8 November 2012

First became aware of the Regina when it showed up as an option for staying in Andermatt (25 miles as the crow flies, but over four hours by road! ... those damn mountains do get in the way!) Since our itinerary was flexible, we decided to circle back to Grindelwald and do the Jungfrau if the weather was good, and stay at the Regina ... we got lucky with the weather.

Without a reservation, we walked in armed only with the booking.com pricing. We were offered rack rates of 290 euro for a "room" facing the mountain (Eiger). I asked if they could do any better, and without any further delay was offered 25% off that price (including an incredible breakfast), for what turned out to be a magnificent suite facing the mountain, with doors out onto the terrace and a fabulous bathroom with under floor heated tiles. The bed was super comfortable.

One of the reasons we wanted to stay here was the spa, but we were disappointed to find out that during the off-season, while the pool opened at 7am, the spa village (literally!!) did not open till 2pm, and we were planning on being on the road by 10am. The attendant at the spa suggested we ask the front desk if it could be opened early for us. Imagine our surprise when they agreed and asked when we would like it ready. At 9am the next morning, all the steam and saunas were up to temperature, and we had the whole spa to ourselves. The village consisted of three different dry saunas, two steam saunas, misters and showers. Incredible!

Unfortunately, the stay had one major problem .... it's her new favorite hotel, and we live 3000 miles away .....

Finally, we had an incredible (but expensive) trip up the Jungfraujoch cog railway. The sky was mostly clear, with only a few clouds blowing by, and we were lucky to be blessed by an early season snowfall of over a foot, so the scenery was spectacular. Truly a must-do experience.

Room Tip: Ask for rooms facing the mountain
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  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank splashinNH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Falls Church, VA
Level 5 Contributor
55 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 21 October 2012

A five-star hotel that boasts wonderful views of the Swiss Alps, amazing staff, and an impressive sauna landscape. The staff were great; they even made gluten-free fondue at our request. The staff also gave helpful sightseeing tips. The restaurant was excellent. Don't miss the hotel spa and its sauna landscape--the most extensive I have seen of any hotel in Europe. The location in quaint, pretty Grindelwald was ideal for hiking and exploring. We really enjoyed our stay. It was the closest you can get to the Four Seasons in the Swiss Alps!

Room Tip: Ask for a mountain view.
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  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank anon789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level 4 Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 13 October 2012

The hotel is more of a lovely 4 star hotel. I found the dated decor oddly charming. It was impeccably maintained. The location was great. Our room was on the side of the building and I was never aware of train or street noise. The breakfast buffet spread was the best of our 10 day trip. The staff couldn't have been nicer or more eager to please. The spa was not dated and included a pool and 6 different saunas. All in all it was a lovely stay in a charming town.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Janet R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxford, United Kingdom
Level 4 Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 6 October 2012

We spent 3 nights here as part of a tour through Europe. Grindelwald is a charming little town set in stunning countryside, with lots to do locally.

Many have left comments about the decor and yes its very 80's 5 star look - but it is of very high quality. The service you receive is very old school too, in that nothing is too much trouble and every attempt is made to ensure you have the best stay possible. In particular a lady in reception called Melanie deserves a particular thank you as she was a true star in how she looked after us.

The Spa is definitely worth a visit to ease those sore muscles from the climbing and walking - again excellent service.

My only complaint is that there are no in room tea/coffee facilities - I know thats the way things used to be but in this day and age having this facility is expected wherever you are - and at £10 for ordering two cups to your room is stretching goodwill and wallets a little too far!

Room Tip: The upgraded rooms facing south are a real must have - the North rooms face quite a noisy street and...
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  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MulhollandP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel Regina Grindelwald

Property: Grand Hotel Regina Grindelwald
Address: Dorfstrasse 80, Grindelwald 3818, Switzerland
Region: Switzerland > Canton of Bern > Bernese Oberland > Jungfrau Region > Grindelwald
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #31 of 41 Hotels in Grindelwald
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Grand Hotel Regina Grindelwald 5*
Number of rooms: 87
Official Description (provided by the hotel):
The Grand Hotel Regina welcomes you at a prime location with panoramic views of the famous EIGER-Northface and within Walking distance to the the village center and railway Station. Here you will expericence the unique and traditional charme of a Grand Hotel with his typical individual ambience and charm as it is found only in Belle Epoche Hotels.We welcome our international guests with heart and spoil you with charme and personel attention so you can enjoy your holiday in Grindelwald and simply relaxe. Our restaurant professionals await you with a neat and seasonal market-fresh cuisine with a focus on the Swiss food and wine world. Fresh summer cocktails and our wide selection of whiskeys and rums , you can enjoy during summer at its best on our panoramic terrace or on cooler days in our fireplace lounge . Our Alpine Spa with 1600m2 area invites you to relax and slow down . The sauna area, the large indoor pool and our diverse application program helps you take care of your personal wellbeing.In our spacious and timeless, classically furnished rooms , equipped with the classic comfort, you will enjoy peace and security as well as a unique mountain panorama. ... more   less 

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