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“Outstanding service”

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Parkhotel Schoenegg
Ranked #3 of 41 Hotels in Grindelwald
Certificate of Excellence
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Outstanding service”
5 of 5 bubbles Reviewed 21 September 2013 via mobile

The service we received from staff at this hotel was exceptional. The owner, Thomas Stettler, personally greets his guests at breakfast every morning - you don't see this level of genuine care often. He also presented us with a personally signed book which was nice. The hotel is clean, very well furnished and has exceptional views across to the mountains.

Cannot fault this hotel - thank you Herr Stettler and team!

Stayed September 2013, travelled as a couple
Helpful?
Thank Nick_Chester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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310 reviews from our community

Traveller rating
    240
    61
    7
    1
    1
See reviews for
99
134
27
4
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (62)
Date | Rating
  • Dutch first
  • English first
  • French first
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  • Japanese first
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  • Any
English first
Liverpool
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 3 September 2013

Well, we stayed here as part two of our honeymoon. We can't fault this hotel. The staff you have Thomas are wonderful, professional and very hard working. We were invited to the welcome evening where we met Margaret & Peter, repeat visitors from the UK, what a lovely couple! This hotel has so many returning visitors it is very much like being welcomed into a bigger family.
Clean room, stunning view, big balcony, clean pool, great jacuzzi, standard of food served from breakfast buffet to the evening meal is excellent, fresh and varied. The restaurant staff, Manuel worked so hard and always with a smile on his face.

We will be back to see you again.
Thanks for a great stay and making our honeymoon that bit more special! :o)

Clare & Dave, Cheshire, UK.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CJMLiverpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Basel
Level Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 26 August 2013

We enjoyed our long weekend at the Schoenegg very much! The staff was very friendly, attentive and commited and the hotel was very clean. The food was excellent and the breakfast buffet wonderful with lots of choice. I am a vegetarian and there was plenty for me. We had a garden view room, the room itself was big enough, very clean and the beds comfortable. There was not much of a view, but then we weren't there to sit in our room and look out of the window ;) It was quiet during the night and the location was excellent, just steps from the First Bahn and plenty of other restaurants and bars close by. On a rainy day we sat in the wonderful jacuzzi and had a swim in the pool, we were lucky as we had it all to ourselves for a while. It might be a bit on the expensive side, but I'd recommend it all the same.

Room Tip: If you don't intend to sit around in your room all day then a garden view room is just fine!
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Najane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clitheroe, United Kingdom
Level Contributor
40 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed 20 August 2013 via mobile

We had a very enjoyable tour around France and Switzerland but the four days we spent in Grindelwald were the highlight of our holiday. We were welcomed on arrival at the Schoenegg by Thomas the owner, who excels at customer service. The hotel has an excellent position just out of the centre of the lovely town. The views from our room were fabulous, such a treat to wake up to views of the Eiger and the glacier each morning. The breakfast and dinner were of a very high standard and all staff were pleasant and helpful at all times. We thoroughly enjoyed swimming and the jacuzzi after a long day of walking and have come back with many happy memories of our stay.

Stayed July 2013, travelled as a couple
Helpful?
Thank KMLincoln
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cape Elizabeth
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 14 August 2013

We spent a week in July for our family vacation and my retirement, birthday and wedding anniversary. We have been coming back to this hotel for more then 30 years. From the moment we arrived till when Thomas dropped us off at the train station we experienced friendly, professional first class service. As always Thomas and his wife Anja welcome you and make you feel at home. Manuel who directs the wait staff tends to your every need with a warm friendly professional manner. The meals are delicious.. Our rooms have been updated over the years and provide excellent views with first class accommodations.. We can't say enough about how well Thomas and Anja run this family owned Hotel. It is worth every Franc you pay.

Room Tip: Ask for a room facing the Eiger on the second or third floor.and try to stay at least 3 nights.
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  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MMillar2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luxembourg City, Luxembourg
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 12 August 2013

Very friendly staff, great view to the glacier (very little snow for the moment though), quiet location.
We had a good sized room with balcony facing the mountains. Both the room itself and the bathroom had lots of ranging space which was very useful as we were travelling with many suitcases.
The only down points: little ventilation which made it difficult for the room to cool down even at night; no room service for dinner.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JohannaChristina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Herefordshire, United Kingdom
Level Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 8 August 2013

We have returned (as have a multitude of others) to this excellent family run hotel on many occasions. No matter the interval between visits the staff are always acknowledge we are returning customers and welcome us back. The owners are visible on daily and always stop for conversation and a check that all is well. It is excellent value for money, nothing is too much for the staff who are all extremely friendly. The hotel loction is excellent winter or summer.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SweetpeaBasel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Parkhotel Schoenegg

Property: Parkhotel Schoenegg
Address: Dorfstrasse 161, Grindelwald 3818, Switzerland
Phone Number:
Region: Switzerland > Canton of Bern > Bernese Oberland > Jungfrau Region > Grindelwald
Amenities:
Bar / Lounge Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Ski-In / Ski-Out Spa Swimming Pool Airport Transportation
Hotel Style:
#2 Spa Hotel in Grindelwald
#3 Family Hotel in Grindelwald
#3 Romantic Hotel in Grindelwald
#3 Ski-In / Ski-Out Hotel in Grindelwald
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — Parkhotel Schoenegg 3.5*
Number of rooms: 49
Reservation Options:
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Also Known As:
Parkhotel Schoenegg Grindelwald

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