We came home with very warm feelings about this hotel where we spent eleven nights, and we have sampled quite a number of nice hotels, mostly (but not entirely) in Austria.
We were met, and warmly welcomed, at Grindelwald Station by the hotel manager with a people carrier, and taken what would have been a five minute walk to the hotel. The receptionist was efficient, and very kindly.
Without exception, all of the staff we came across were friendly. We gained the distinct impression that this was a happy workplace, and that was reflected in the cheerful and relaxed way in which the staff engaged with residents.
There was no choice in the menu. That said, the food was always first class, very varied, imaginatively and attractively presented, and nicely cooked. This made the evening meal always something to be looked forward to in mouth-watering anticipation.
Breakfast, also, offered a great variety - various cereals, breads, croissants, rolls, meats, cheeses, yoghurt, prunes (to which I am nearly addicted) - with many sorts of tea to choose from, or a pot of coffee. I found that I was eating so much breakfast that it pretty well lasted me the day! That was as well, for packed lunch could be ordered, but was not particularly cheap.
There were some families with (well behaved !) children, and the staff were very kind to the children.
These were some of the plusses.
On the down side, when we were shown to our room, we were taken across a sort of back yard into a chalet. That just did not feel right for the beginning of a holiday. The room was a bit dark and there were only six coat hangers for the two of us in the wardrobe. Our view was of some flats at the back of the hotel.
But the room was very quiet, and we were never disturbed at night. There were two easy chairs in the room - which meant we could both sit and read there if we were not, for some reason, going out. But they seem to specialise in 40W bulbs, and do not seem to have heard of 20W low energy bulbs which would have made it so much eaier to read - or to plan the next day's walking route.
The bed was very comfortable, though, and bed linen, towels, etc. were always scrupulosly clean (towels - un-necessarily, I thought, - were changed every day).
The bathroom was super! Brilliantly lit, so that I could see every blemish on my ageing countenance. The shower was the best behaved I have ever encountered: powerful, with an easily controlled temperature.
When we finally left, the duty receptionist left her desk and came out on to the pavement to wave goodbye. That made us feel special.
If we go back to Grindelwald, we shall stay here again because the one thing that counts above all else is the warmth and friendliness with which one is treated. Full marks for that.
- Official Description (provided by the hotel):
- A *** hotel full of tradition, centrally located. The station, sports centre and First Cableway are reachable by foot in 3-5 minutes. In winter the skibus stop is situated in front of the hotel, in summer the hotel is an ideal starting point for hikes and excursions. All rooms are comfortaby equipped, with bath/WC, TV, radio, telephone and safe, some of them with balcony and mountain view. Breakfast buffet. Parking lots free of charge. Bowling. Conference room for max. 30 persons. Free W-LAN at the public area. Free entrance to the sport center (swimming pool and ice rink). ... more less
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- Also Known As:
- Hirschen Hotel Grindelwald