We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great stay”
Review of Hotel Kreuz & Post

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hotel Kreuz & Post
Ranked #12 of 41 Hotels in Grindelwald
Certificate of Excellence
Reviewed 27 October 2013

We loved our stay at this hotel! We can't say enough nice things about the great staff and the service that we received! Breakfast was very good and our waiter Daniel was very helpful! The owner / manager Helena was most gracious, loved the restaurant...food was wonderful and dessert was delicious! Rooftop was a great place for gatherings!

  • Stayed: October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Biddie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (361)
Traveller rating
Traveller type
Time of year
Language
  • More languages

92 - 98 of 361 reviews

Reviewed 23 October 2013 via mobile

Grindewald is an adorable Swiss village. We visited off season so town was quiet and many things were closed...Restaurant at Kreuz Post is a 4 out of 5. Breakfast very good as well. Hotel clean, dated, but had nice amenities. Unfortunate that construction is taking place right outside close to front of hotel disrupting natural beauty. South facing rooms face Eiger but the Main Street is on foreground and noisy in yhe morning if have window open. Front desk staff could have been more hospitable. Spa at this hotel is very nice but closes at 8 pm and was actually closed before then when we expected to use it. All said, nice hotel, close to train station, clean, and wonderful breakfast.

  • Stayed: October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank lbgdayton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 October 2013

Just returned from trip and spent 5 nights at Kreuz & Post!! Great service, great hotel and staff was superb!! Great access to train station! Had great meal in restaurant with superb service! Helena (owner/manager) personally greeted and visited with us!! All good!

Stayed: October 2013, travelled with friends
Thank Jerry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2013 via mobile

We were looking forward to going to this restaurant and went on the last night of our holiday. What a total and utter mistake.

The staff were unhelpful to the point of being rude! I ordered the special which was advertised outside and I didn't get it but I did get something similar but I definitely didn't pay the price of the special.

The staff were fawning over a table of 4 and I think it was pretty obvious that they could not have cared less about us. Very weird atmosphere in the place not helped that it wasn't busy.

Totally embarrassed when I asked discretely where the toilets were and the waiter pointed to a sign and told me in a loud voice to follow the signs to the toilet.

Stayed: August 2013, travelled as a couple
1  Thank ChunkyMonkey53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 October 2013

My husband and I just returned from a trip to Switzerland and we adored Grindelwald. It was a real pleasure to stay at the Hotel Kreuz & Post. Our room was on the front of the building and we had a super view of the mountain. We were only steps from the train station and from great restaurants. I didn't have an opportunity to eat in the hotel restaurant, but heard that the food was wonderful. I would definitely recommend this hotel to other travelers.

Room Tip: Ask for a room on the front of the building.
See more room tips
  • Stayed: October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank mdpwalton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2013

A 2 night stay half board in a south facing room with balcony and uninterrupted views of the Eiger.

A really nice hotel. Simple, clean but perhaps a little dated in places. Excellent service and amazing food! Our 5 course dinner both nights was superb. Very convenient for the railway station. Free WiFi.

Room Tip: A south facing room is worth any extra expense.
See more room tips
  • Stayed: September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank stevemhall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2013

When booking the hotel our goal was to spend 5 days of relaxation and the possibility of hiking in the Swiss mountains. Immediately upon arrival at the Grindelwald train station we realized we had chosen well. We were looking at the Hotel Kreuz & Post some 60 meters away just as is shown on the web site. We arrived with no particular plan but within an hour the super friendly and helpful receptionist helped us getting “installed”. On their advice we purchased the Jungfrau Pass and were on our way to an alpine cheese festival. The Junior Suite we had booked was spacious with a large balcony looking out to the Eiger Mountain. The food and the service in the restaurant are authentic Swiss. We recommend this family operated Hotel as the best choice in Grindelwald.

Room Tip: Book a room with Eiger View. It is well worth it.
See more room tips
  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Robert R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelKreuzPost, Manager at Hotel Kreuz & Post, responded to this reviewResponded 27 September 2013

Dear Robert R

thank you very much for this wonderful review, it makes us very happy!

Best regards from Grindelwald to Thousand Oaks, California

Helena Konzett

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Grindelwald hotels
0.2 mi away
Hotel Eiger Grindelwald
Hotel Eiger Grindelwald
#3 of 41 in Grindelwald
599 reviews
0.1 mi away
Romantik Hotel Schweizerhof Grindelwald
0.2 mi away
Belvedere Swiss Quality Hotel
Belvedere Swiss Quality Hotel
#2 of 41 in Grindelwald
982 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Parkhotel Schoenegg
Parkhotel Schoenegg
#4 of 41 in Grindelwald
359 reviews
0.4 mi away
Sunstar Alpine Hotel Grindelwald
0 mi away
Derby Hotel
Derby Hotel
#5 of 41 in Grindelwald
528 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Kreuz & Post? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Kreuz & Post

Address: Dorfstrasse 85, Grindelwald 3818, Switzerland
Region: Switzerland > Canton of Bern > Bernese Oberland > Jungfrau Region > Grindelwald
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Suites Airport Transportation
Hotel Style:
#7 Family Hotel in Grindelwald
#7 Luxury Hotel in Grindelwald
#8 Spa Hotel in Grindelwald
#10 Ski-In / Ski-Out Hotel in Grindelwald
#12 Romantic Hotel in Grindelwald
Price Range: £171 - £398 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Kreuz & Post 4*
Number of rooms: 42
Official Description (provided by the hotel):
Schones Hotel an bester Lage im Zentrum von Grindelwald neben der kleinen Jungfraubahnstation. 42 Zimmer und Suiten mit traumhafter Bergsicht. Rustikale und elegante Restaurants und Panoramasaal. Intern. Kuche. Verschiedene Aufenthaltsraume und Seminarraum. Wellness. Fitness. Dachterrasse. Gratis WIFI und Parkplatze ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, seekda GmbH, TripOnline SA, Hotels.com, getaroom.com, Ebookers, HotelsClick, Evoline ltd, 5viajes2012 S.L., Cancelon and HotelQuickly so you can book your Hotel Kreuz & Post reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Kreuz And Post
Hotel Kreuz Post
Kreuz Post Grindelwald

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing