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Sunstar Alpine Hotel Grindelwald
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Reviews (426)
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All reviewssoft drinks and beerreplenished dailyfree mini bartrain stationunderground parkingswimming poollarge hotelreception staffcable carstunning mountainshalf boardlarge tour groupsski liftlounge areafinnish saunawalking holidaydirectly across the street
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Reviewed 4 February 2011

This hotel is very well located in the middle of town, has store to rent skying equipment, bus stop at the door, and 3 min walk to cable car.

  • Stayed: February 2011, travelled on business
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Thank travelfromportugal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 January 2011

We enjoyed our stay at the Sunstar in almost every aspect except the sleep quality. The beds were so hard that my hips were bruised the next morning from sleeping on my side. Other than that, everything else was great. We had a wonderful view from our room. The staff was friendly & helpful and the location was wonderful (downtown Grindelwald). It is directly across from the First Gondola, one of the main lifts on that part of the mountain. Only thing is, we did not like the skiing on this part of the mountain at all. There were many flat spots where we had to take off our skis/snowboard & walk. Also, there were so many people it was just a bit over-crowded. So if you want to ski this part of the mountain, the Sunstar is the perfect location. Otherwise, you may want to find something closer to another lift, like Mannlichen (much better skiing). But the bus also stops right in front of the hotel if you need to get to another lift as well via bus or train. Breakfast & dinner was included in our rate and the food was just alright. Out of 3 dinner nights, only 1 night did we really enjoy our entire meal. But that may just be because we're not used to their style of cooking. One thing the staff did that was great was they brought us up our dinner to our room (since my husband broke his ankle & couldn't walk). I would recommend this hotel to someone but precaution them about our experience. I think if we were to go back, we would probably try out a different place. For what we paid, we didn't feel like the price matched the value we got.

  • Stayed: December 2010, travelled as a couple
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Thank travelfoolsb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2010

This was a lovely hotel, smart, stylish, comfortable. The public areas were spacious and smart. Food was excellent, varied, beautifully prepared and presented. The breakfast buffet was very extensive and dinner was imaginative and delicious. Wine at dinner was very expensive. Our room was large and comfortable, with a free mini-bar containing water, soft drinks and beer. The view from our bedroom window of the Eiger was dramatic and wonderful. The only slight disappointment with this hotel was staff service, particularly at reception, which was quite frankly a bit unhelpful and disinterested. Grindelwald was both a lovely destination in itself and also a great base for visiting other places. A trip up to First on the cable cars is a must!

  • Stayed: September 2010, travelled as a couple
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1  Thank curlycat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 February 2010

My family have now chosen this hotel on two occasions. It is well managed by its friendly management team and is clearly receiving a large amount of investment from its current owners - who should be proud of the hotel.

The hotel does have high standards but is not in any way stuffy. The management are highly approachable should you have any issues. Great staff.

  • Stayed: February 2010, travelled with family
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Thank Patrick150
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 February 2010

i stayed here for one week with my boyfriend and can definitely recommend it to everyone!
when arriving at the local train station we got a free shuttlebus to the hotel. although the staff at the reception did not know we were coming (must have been a problem at the booking) the check-in went quickly.
our room was awesome, we had a big bed, a free mini bar with coke, water, juice and beer and a great view over to the mountains and the village. the room service is superb too, we got free fruits and snacks upon our arrival and each night a guy came to ask whether we needed help with the bed.
the whole apartment was clean and comfortable, with a spacious wardrobe and a thingy to put on one's wet clothes from skiing/snowboarding/sledging. we also had a big balcony, however it was a tad too cold to stay outside.
the hotels facilitles are great, next to the entrance hall there is a swimming pool (indoors) with a sauna too. the breakfast/dinner area is huge, the buffet is humangous with all sorts of delicious things. one can get all different kinds of bread (most is home-made!), cereals, dry fruits, fresh fruit and vegetables, different sorts of cheese, meat, fish, english breakfast and croissants as well as juices, glacier water, all kinds of tea and coffee. the best thing is the panoramic view while eating, you sit next to big glass windows right in front of the "Eiger"!
which brings me to my last point, the great location of the hotel. the hotel is situated right in Grindelwald opposite the gondola of the "First", just a five minute walk from the train station and a minute to the busstop "Firstbahn" where you can take buses to all other gondolas. Behind the hotel is the Eiger, the region's most favourite beautiful summit. all famous sights are easy to access, if you go to Grindelwald you have to go to Jungfraujoch, Männlichen and Kleine Scheidegg! the pistes for skiing/snowboarding and tobogganing are huge and long, and although we were here in the main season it wasnt full or crowded at all (apart from saturday/sunday).

all in all, if you want to make the best of your journey to grindelwald and are able to pay the (terribly expensive) price, then you will have to go to Sunstar as its a place you shouldnt miss!

  • Stayed: February 2010, travelled as a couple
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2  Thank theastravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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