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“Huge quiet room, tasty food and amazing view of the Eiger!”
Review of Gletscherschlucht

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Gletscherschlucht
Ranked #35 of 41 Hotels in Grindelwald
Stansted Mountfitchet, United Kingdom
Level 6 Contributor
63 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Huge quiet room, tasty food and amazing view of the Eiger!”
Reviewed 13 October 2013

We arrived here after a VERY long drive from Tuscany. We were quite surprised that there were a couple of industrial buildings nearby but it really didn't distract from the other views around this hotel. There is a huge waterfall coming down from the lake in the glacier above the hotel and it's quite something to know that you're looking at the North Face of the Eiger on your arrival! There's also PLENTY of parking here and a nice view of Grindelwald town. The lady who greeted us when we walked in was a bit busy and so seemed a little bit distracted, but as soon as she took us up to the room she was really pleasant. She showed us around the room and how to use the key (not as straightforward as it sounds!), and let us know that if we wanted to eat downstairs in the restaurant we'd need to be a bit quick as the kitchen closed at 9pm (this was about 8.15 so it was a fair comment). On getting into the room - wow! It was huge, with pine panelling everywhere. There was also a mezzanine level where there were kids' beds. The bathroom was beautifully clean and a nice size. We opened the window when in the room as we really couldn't believe that the noise from the waterfall could be so closed out by the windows, but it definitely was - with the windows closed, you could perhaps just think that there was a small air conditioning unit some way away. A very quiet room indeed.
We went down to the restaurant and the lady had set two places at a table for us which I thought was a really nice, welcoming touch. We had a Rösti each, both of which were delicious, and the beer was excellent - very welcoming after such a long drive!
The beds were superbly comfortable and I slept really well. The shower was powerful and there was plenty of hot water. There was more than enough choice at breakfast and it was nice to sit and look out over Grindelwald and the Alps. After we checked out, we really should have got going, but we took a bit of time to read the information panels outside the hotel about the local area and the Glacier itself. We actually thought it was a real shame that we weren't staying a little longer so that we could have explored the Gletscherschlucht itself and the Crystal Museum. Very pleasant and a recommended place to stay away from the bustle of Grindelwald itself.

  • Stayed September 2013, travelled as a couple
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Helpful?
1 Thank Foxyroadie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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22 reviews from our community

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Rating summary
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  • Rooms
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (4)
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English first
Menlo Park
Level 5 Contributor
53 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 14 September 2013

ok, so the lady who greeted us in the restaurant, and I only assume she was the manager, who then walked us to the reception desk above, falls a bit short on personality, but the lovely young waitress (with amazing service skills) made up for it throughout our stay. In fact, we didn't really see "Mrs. Wonderful" beyond our arrival.

Don't let this hold you back .... the location of this property, the quality of the restaurant, the modern rooms with the feel of "real" Switzerland ..... that's what you need to focus on, and this place does not disappoint in any of those categories.

Located at the foot of the mountains with a backdrop of pine trees and the overlooking the little stream to the village of Grindelwald across the meadow (photo focuses in on one of those lovely Swiss homes) .... nothing could be more in keeping with the nature and local flavor of the Berner Alpenland. As I sit here writing this on the in-room desk, expecting one last great breakfast buffet, and reflecting on one of those great days yesterday, where the TOP OF EUROPE mountain visit reduced our Bucket List by ONE, I can only hope that you, too, will have your once-in-a-lifetime experience atop the Jungfrau, Eiger and Moench mountain peaks enhanced by your stay here at the Gletscherschlucht (and be sure you pronounce it correctly) B & B.

Room Tip: Stayed in Room 12 at the corner of the building ..... added view toward the glacier gorge
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  • Stayed September 2013, travelled as a couple
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Helpful?
2 Thank EuroCaliGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 July 2013

4th generation owned hotel....friendly, clean, great food, very hospitable!! Only got to stay one night and would have stayed longer. Loved this town and this hotel! The entire staff was eager to help us.

  • Stayed July 2013, travelled as a couple
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Helpful?
1 Thank Marilyn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kirkland, WA
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 January 2013

We were pleasantly surprised with our wonderful experience at Gletscherschlucht. We called late in the evening to arrange a room and they waited for our 10:45 pm arrival. We hadn't eaten and they were kind enough to provide a small snack and tea for us. They were very welcoming and warm in receiving us.

The breakfast is excellent. Dinner is also good and shop owners in town actually recommend our own hotel when we asked about good places to eat.

The rooms are spacious, comfortable, well equipped. Internet is decent but signal strength is not as strong upstairs.

It can be tricky to find at night, but our gps got us there without a hitch and, if you have a keen eye, you can find your way here by following yellow hotel street signs that point toward the hotel as you enter town. We enjoyed being just outside town. And there are good skate and cross country tracks at the end of the driveway. Buses come hourly to the hotel, so getting into town is easy with a little planning.

Overall, we thought this place was great.

  • Stayed January 2013, travelled as a couple
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Helpful?
Thank Katie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nazareth
Level 3 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 October 2012

Me and my wife and another couple arrived to Gridelwald after a lond day in the near villages and decided to sleep at grindelwald beacuse it was snowing and the views were outstanding.
in spite of the previous reviews here. we found this boutique hotel excellent in its wooden new structure, spacious room with a clean bathroon and heating and also an oustanding view from the mountains and gridelwald.
Sleeping in the hotel which is belt from wood makes the hotel a romantic experience as if you are living in a real house in swizerland surrounded with Alps view.
The only disadvantage is that breakfast has poor variety of food.
The owners by the way were very kind.
and free wifi

  • Stayed October 2012, travelled as a couple
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Helpful?
Thank kazmouz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 June 2012

We arrived with an extra traveler that we met along our travels and was given a super hard time about her staying with us even though the website said that extra cots were available upon request. We were told that "well she can stay at another hotel." while traveling through Switzerland for 2-weeks I have never run across someone do rude!

  • Stayed June 2012
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Helpful?
2 Thank Kulovitz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zürich, Switzerland
Level 4 Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 18 August 2010

I booked 2 rooms at this hotel for my family who were visiting my husband and I from the states. My husband is Swiss and has never experienced such rude and unprofessional service that he did at this hotel. From the time we checked in to the time we left it seemed like the majority of the staff hate their job and don't want to be bothered with tourist. Don't expect good customer service at the restaurant for breakfast or even at night for a late night drink. My husband ordered a cappuccino for breakfast and the lady forgot to bring it. When he asked for the cappuccino she said it was the same thing as the pot of coffee sitting in front of us. She just didn't want to make him a cappuccino. The mother of the owner of the hotel lives at the hotel and watches your every move too. Also, make sure you are charged correctly. My mom was charged 9 CHF for a small bottle of water that should have cost 3.50CHF. Thankfully my husband resolved the issue.

On a positive note, the hotel is very clean and the rooms are large. The price is good too, but the hotel is located outside of the village so you either need a car or be prepared to take the bus that only comes once an hour.

  • Stayed August 2010, travelled as a couple
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Helpful?
4 Thank lam3321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Gletscherschlucht

Property: Gletscherschlucht
Address: Mettenbergstrasse 11, Grindelwald 3818, Switzerland
Region: Switzerland > Canton of Bern > Bernese Oberland > Jungfrau Region > Grindelwald
Amenities:
Children Activities (Kid / Family Friendly) Restaurant Room Service
Hotel Style:
Ranked #35 of 41 Hotels in Grindelwald
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Gletscherschlucht 3*
Number of rooms: 39
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